Customer Product Reviews

Ordered two plants,arrived on time Plants...

Ordered two plants,arrived on time Plants were fresh and nicily indivually wrapped in brown paper,cling film and straw.. Only downside was not sent in a specialist box,so had to undo reamsof brown tape holding box. Otherwise perfect experience.Lovely plants,settled overnight

Great plants!...

Great plants!

The parcel was nicely packaged...

The parcel was nicely packaged and delivery was surprisingly quick, will be using again.

Amazing plants...

Amazing plants, Fast delivery, Clear instructions on the website

Great service, very quick, lovely...

Great service, very quick, lovely looking plant and wrapped very well. Quick delivery, with updates.

Outstanding

The plants came swiftly, were all well packed and in A1 condition on arrival. The ease of ordering, along with the details on how to care for the plant accessed via a QR code on each plant pot I have been very impressed. Pricing is sensible too. Really pleased to have found this company and highly recommend them.

very pleased with the selection...

very pleased with the selection of quality products and the delivery.

Carefully packaged and delivered....

Carefully packaged and delivered. A few small marks on the money tree leaves but plants look healthy and vibrant.

Brilliant Boston Fern

Wanted to get Boston fern as a present but was disappointed by the ones on offer at local garden centres. I was a bit apprehensive about ordering a plant online but delivery, communication and the plant were all brilliant. Will definitely order again.

Imperfect pot seemed far from...

Imperfect pot seemed far from and the quality of the plant was great. Excellently packaged

Beautiful plant, smooth service

This is a genuinely beautiful Money Tree, the plaiting is very neat, exactly like the picture. The whole process from ordering on the website (which was easy) to the delivery was totally smooth. Great service.

Plants arrived quickly and in great…

Plants arrived quickly and in great condition. Very happy.

Highly recommended...

I received my plants promptly and very well packaged. All plants were healthy and in perfect condition. Highly recommended.

Super quick delivery by......

Super quick delivery by a nice friendly young man. So well packaged 📦 containing surprisingly healthy happy plants 🪴 together with an extremely helpful care guide. 😊 thank you for the tip about when they first arrive, Thanks Jayne High

Relief!

Phew! Was worried about getting a big plant through the post but needn't have been. Turned up looking brilliant, really green and healthy. Packaging was ace, totally safe. Big thumbs up.

I ordered a weeping......

I ordered a weeping fig and a spider plant. They arrived promptly and safely. I am delighted with my purchase. Highly recommend.

My little boy loves......

My little boy loves cactuses and he was over the moon to get his bunny ears cactus! Thankyou so much

Really beautiful plants from......

Really beautiful plants from a vast selection. Arrived very quickly and very well packaged.

Great service

Plants arrived promptly using by special delivery, they are very good quality, packaged well. Very happy overall

Good service

Plant arrived promptly in very good condition, very happy!

Plants arrived in good condition

Plants arrived in good condition, well packaged and are lovely, will definitely reorder

Lovely orchids...

Very quick delivery. Excellent plants. Extremely happy how each orchid was wrapped and protected. Very pleased.

Lovely plants, and...

Lovely plants, and while I was worried about the transportation they did use excellent packaging techniques.

Gorgeous plant, great packing

This Palm is gorgeous! Looks really healthy and was so well packed, seriously, not even a leaf was bent out of shape. Delivery updates from DX were helpful too. Will use houseplant co uk again for definite.

Super fast response to a silly...

Super fast response to a silly mistake made by me alone. You guy's quickly sorted out my hard to find address and delivered fast and without fuss. SO a HUGE amount of appreciation and THANKS AGAIN.

Quck delivery, plants well packed, good...

Quck delivery, plants well packed, good looking plants, healthy looking plants.

I received my plants in great...

I received my plants in great condition and the service was prompt. I am enjoying the mystery box which was a present for someone.

Goods arrived in perfect condition. The...

Goods arrived in perfect condition. The plant was bigger than expected and very sturdy. Plan to order more The second order was just as satisfactory as the first. Suspect this may prove habit forming! Third time confirmed the good beginning. Plants are great.

Beautiful plants/flowers and packaging

I love this company so much. My first order was 2 plants and then I ordered 2 more plants from them. Beautiful packaging and care . My plants arrived healthy and beautiful. I don’t know why I never knew about this company before. If I had space and money I would have ordered everything from their website

Great plants, what impressed me the...

Great plants, what impressed me the most, was the care and diligence spent with the posting of such items. It really surprised me, so once again plants arrive in super condition.

Over the moon!

Totally thrilled with my Areca! It's a really good size, looks super healthy and green. Arrived faster than expected too and safely packaged. Five stars easy!

Ordered x3 items,all came well protected...

Ordered x3 items,all came well protected and looked after,surviving the journey well. X2 we’re smaller than I expected but that’s my fault! X1 was much larger and had beautiful healthy flowers!look like they’re about ready to repot, with high quality soils and healthy looking roots. Would be perfect if there were some care cards (Ik you can look on the website but sometimes helpful to have a physical card!)

Ordered x3 items,all came well protected...

Ordered x3 items,all came well protected and looked after,surviving the journey well. X2 we’re smaller than I expected but that’s my fault! X1 was much larger and had beautiful healthy flowers!look like they’re about ready to repot, with high quality soils and healthy looking roots. Would be perfect if there were some care cards (Ik you can look on the website but sometimes helpful to have a physical card!)

All good

Got my areca palm quick.

Delivered promptly, plant in excellent condition...

Delivered promptly, plant in excellent condition and pot as expected

The plants arrived very quickly. They...

The plants arrived very quickly. They were beautifully wrapped, and emerged looking as fresh as if they had just come out of the greenhouse. The colours are lovely and I couldn't be more impressed.

The Plaited Money Tree is a great addition to our home. Arrived looking healthy and happy, despite my initial concerns about shipping plants. Packaging ensured it got here safely. Would buy from them again without hesitation.

Great plant and service - quick...

Great plant and service - quick delivery - ordered 1 day and arrived the next! In excellent condition and very well packaged.

Excellent service...

Excellent service

Plants good and healthy packaging…

Plants good and healthy packaging extremely good nice and friendly delivery driver what more can you ask for without doubt I will be shopping with them again keep up the good work

Arrived in good time

Arrived in good time, well wrapped and in good condition. Added bonus, The plant was bigger than expected.

Updates on order slow coming and packing could be better.

After placing order and initial acknowledgment email there were updates on the order for several days until order was posted. Plants were healthy but damaged with broken buds and branches, could have been better packed. Courier had on option available to leave the package in a safe place, so had to stay home until package arrived on the day.

Bought as a present for my...

Bought as a present for my son in law and he loved it! Arrived very quickly well packed and in perfect condition.

My lovely plants were fresh and...

My lovely plants were fresh and well packed so arrived in excellent condition.I also appreciated receiving notification of arrival which was very helpful!

Great selection and speedy service...

Great selection and speedy service

My plant was delivered next day,...

My plant was delivered next day, it arrived in good condition. I was worried about the very low overnight temperature but it had been packed with a heat pack so I was very pleased. An excellent service, thank you.

Highly impressed....

Highly impressed.

Great service came really quick plant…

Great service came really quick plant in great condition

5 Stars

Hanging ivy plant received in excellent...

Hanging ivy plant received in excellent condition

Super quick delivery, plant arrived in...

Super quick delivery, plant arrived in great condition

5 Stars

Faultless first time purchase.

First time using houseplant.co.uk so was understandably apprehensive as the cactus I wanted does not like the dark or cold/ damp conditions at all which can occur using deliveries especially so far away from my location, but I wanted this specific plant for a gift so couldn't shop local. I shouldn't have worried. My plant arrived the next day in very good condition as had been packaged very well with extreme care to limit movement in transit as much as possible and importantly delivered with equal care. The delivery came with clear instructions for how to care for plant and acclimatise to surroundings , plus the purchase price with delivery was very reasonable taking advantage of the sale price made it an even better experience. Very straightforward & professional transaction throughout and would definately recommend.

Well done service and goods were...

Well done service and goods were superb.

I've had my Plaited Money Tree for a few weeks now and it's thriving beautifully. It arrived looking healthy and has settled into its new environment really well. Good service and excellent plant quality from this company. Recommend.

Arrived in good condition and was...

Arrived in good condition and was wrapped and delivered with care only issue was it took 3 attempts to be delivered so wasn’t fully on time otherwise would have been 5 stars.

Both plants were in good condition,...

Both plants were in good condition, although the peace Lily did need an immediate repot. (was also just a bunch of propagated plants rather than one big plant but I don’t mind that). The succulent is great, much more growth on it than I expected. Would purchase from this company again

Fast delivery as described

Order arrived very promptly in very good condition

Good quality, fast delivery

I ordered a couple of houseplants - I was looking for something different and some of the offerings here fitted the bill. The plants arrived in good condition and appear to be of very good quality. Hopefully, this augurs well for their longevity.

Absolutely Delighted!

The prices from houseplant.co.uk are fantastic! My plants are well established and exceptionally healthy. I was so happy receiving them - in record speed too! I received a free upgrade to a larger plant in one case and received a hand written note to advise; which felt like a really personal touch. Even the wrapping and packaging was fantastic. I've been raving about this company to family and friends in the last few days and am so chuffed with my new plants that I've been introducing my son's pals to them as they come to the house! 😅 Will definitely be ordering more...thank you HOUSE|PLANT! x

Fantastic looking plant. Service was good...

Fantastic looking plant. Service was good delivery on till would highly recommend

I am absolutely thrilled with how…

I am absolutely thrilled with how beautiful these plants are. I was nervous buying online as you cannot pick yourself but the quality of the plants that arrived are amazing and beautiful, as if I picked them myself. They arrived very safely and in very good condition.

My new house plants …

My plants arrived in excellent condition. They were package very carefully and well protected. The package included tips on caring for my new plants and to allow them to acclimatise to their new surroundings before repotting. Would definately recommend using them for indoor plants.

Fantastic quality plant

Fantastic quality plant, well packaged. Thanks again

Great experience at every stage

Easy to order, brilliant tracking information with a 2h delivery window. I bought the plant as a gift and had it sent to the recipient, so I didn't see it, but they loved it and said the plant was very healthy and lovely.

Plants & more plants

Order multiple times now, on both occasion both orders were well packaged. Plants looked and are still healthy, delivery as expected.

great webb site ...fast delivery ...well...

great webb site ...fast delivery ...well packed ...loverly plants ....nice a healthy ...well pleased will use again

Very pleased with my plant i...

Very pleased with my plant i orderd, Super fast delivery and extremely well packaged. Would Definitely recommend them.

Quick delivery, excellent quality plants, well...

Quick delivery, excellent quality plants, well packaged and healthy

Wonderful Palm & Helpful Advice

What a wonderful Areca Palm! Arrived looking so lush and green, clearly very healthy. The delivery service was very fast and the plant was perfectly protected inside the box. I had a question about the best spot for it regarding light before buying, customer service gave me some really helpful advice via email. I will definitely buy from here again.

Great packing, good quality plants....

Great packing, good quality plants.

May not order anymore

Ordered 5 plants but got only 4, (no note from seller about that missing plant) mentioned in the email not to deliver them until another week as wouldn’t be able to get it because of hospital appointments but got it delivered the same week, one of the plants is very bad in shape, elongated and unprofessional. Rest of the 3 plants are very good but not worth as only 3 of the 5 plants are good.

Very quick delivery

Very quick delivery. Packaging provided good protection and plants are healthy in good condition.

Great plants and very nice will...

Great plants and very nice will definitely shop again

5 Stars

Amazing plants and great service thank...

Amazing plants and great service thank you

Had a problem but was sorted...

Had a problem but was sorted quickly and satisfactorily . Would recommend their after sales service and will use them again

Decent and packed very well...

Decent and packed very well

Once again this company has sent...

Once again this company has sent me a fantastic plant ' boston fern ' it is absolutley pristine and well worth the money !!! Iv'e now bought several plants from this company and every one has been well packaged to stop it getting damaged in the post , i cant praise this company enougth from the service the give to the products they supply . Many thanks Steven Howard .

I love my new plants 🪴

Delivered on time, the plants were pack well and secured. Plants were you as fresh as the would be if I had bought them in person which what I was worried about. I will definitely order more plants online.

Safe and secure

It was delivered safely, wrapped tightly and secure and is a pineapple plant :)

Superb plant! Was a bit nervous...

Superb plant! Was a bit nervous ordering plants online but it arrived well packaged and excellent health. My wife absolutely adores it, thank you Houseplant!

I found a really good selection...

I found a really good selection of plants to choose from on the site. Managed to find what I was specifically looking for and a few more that tempted me into buying as well. The plants arrived quickly, well packed and in perfect shape. All five are doing well and look great added to my collection. Absolutely thrilled with the experience and will be back again when I feel like I need more. Thanks

Super plants. Well packed. All very...

Super plants. Well packed. All very happy and healthy.

Jewel Orchid

Plant arrived in excellent condition. Packaging almost excessive, but it did it's job. Flowered fully within a few days of arrival.

Very happy with the plants. It...

Very happy with the plants. It was a grear gift and we feel blessed. It brought happiness back into our home after a difficult journey we’ve been through. The delivery and packaging were amazing.

Great packing

The way of the packaging of the plants is just amazing. The delivery person didn't really handle the parcel with care (I saw him from the window) but the plants were so nicely packed that they didn't damage at all. The only downside is the expensive orchid is infected with something as the leaves has black and brown spots on them. I hope it will survive. Other than that I'm very happy with my purchase.

Wow is all I can say...

Wow is all I can say Plants packed beautifully and I even received a free plant my Mrs was so chuffed you now have a new customer

Healthy well developed plants. Well packed...

Healthy well developed plants. Well packed for travel, quick delivery once posted. Thank you

5 Stars

Good communication

Good communication, plant was healthy and posted quickly

All of the plants were wrapped...

All of the plants were wrapped with care and attention. Even the rescue box I ordered had good quality plants that I am sure I can coax into glory! It came quickly too. All the plants were in decent sized pots so I won’t have to immediately repot which is refreshing.

Plant arrived very quickly and well...

Plant arrived very quickly and well packaged Would absolutely recommend buying from here and i will Absolutely buy from here again 😊

Plants arrived fit, well and promptly....

Plants arrived fit, well and promptly. Excellent packaging.

First order and all plants delivered...

First order and all plants delivered are perfect. Very well packaged to make sure they arrived intact.

These plants are stunning! They arrived,...

These plants are stunning! They arrived, beautifully and carefully wrapped, in great condition and within 24 hours of me placing the order. I officially switch my allegiance and will be using houseplant.co.uk for all my future leafy-friend needs!

Great, healthy plants, and super-safe packaging....

Great, healthy plants, and super-safe packaging. I'll be back!

The website is easy to navigate...

The website is easy to navigate and I found everything I wanted, they are reasonably priced too. They were shipped promptly and came wrapped up as well as securely in a box which I didn’t expect. Great experience will definitely be using again

Plants arrived quickly and extremely well...

Plants arrived quickly and extremely well packaged. They both look really healthy. I am very pleased with my purchase and will definitely order again.

I was very pleasantly surprised. The...

I was very pleasantly surprised. The plants actually were like the photos on the website. The delivery was not only much quicker than expected but actually in the I hour time window predicted. That makes a huge difference. I will be back.