Customer Product Reviews

Super delivery...

Super easy to order and plant was healthy and superb on arrival🎉Would definitely recommend.🎄

This bonsai pot bellied fig......

This bonsai pot bellied fig was a Christmas present for my children's Dad. He'd always wanted a bonsai tree when we were married, so I decided that he might like one for Christmas. He was very pleased with it. (However, the parcel was a little worse for wear, but the contents undamaged thanks to it being packed very carefully by yourselves.)

Great quality plant and fast delivery!

I ordered the English Ivy for air purifying purposes and because it’s a hardy plant for beginners in the house plant world. It came looking a bit forlorn but it settled after a few days. When I potted it because the roots were bursting out already it has really flourished. I genuinely think this company provides high quality plants.

Fantastic collection of plants

Fantastic collection of plants, beautifully packaged and very healthy. They were delivered quickly. Thank you for a fantastic service. Will definitely use Houseplants again.

Prompt and understanding delivery. Perfect plant......

Prompt and understanding delivery. Perfect plant very carefully wrapped. Thank you!

I live in Zimbabwe and......

I live in Zimbabwe and was looking for a plant to buy for my sister who recently moved into a new home when i came across Houseplant. I ordered 2 flowering cactus plants. They arrived on time and were indeed flowering when delivered. Thank you Houseplant.

Quick and easy shop easy shipping...

Quick and easy shop easy shipping an even got a free upgrade on one of my plants!

Bought from Houseplant UK three......

Bought from Houseplant UK three or four times in the last couple of weeks, each time the delivery has been prompt, the plants un damaged and in fine condition. Website is easy to navigate, ordering is straightforward. Will buy from them again.

Absolutely brilliant...

The plants came very quickly as well as being packaged with all recyclable materials and no plants were damaged

Incredible speed and quality service,......

Incredible speed and quality service, everything was well packed and secured so arrived quickly and safely and in great condition.

I bought plants from this......

I bought plants from this company twice. The first time there was a delay on the delivery (courier problem) and we were anxious because it was an orchid. But the plant arrived in perfect condition. It had been so well packed that there was no damage, despite the longer than usual transit the orchid was beautiful, didn't even need watering. The second purchase was several succulents. They were all well packaged and arrived in absolutely perfect condition. I am so pleased with the quality of the plants and delighted with the excellent customer care. I wouldn't buy plants from anywhere else now.

I feel that I got a...

I feel that I got a bargain, the plant I received was just like the picture and it was a lovely healthy plant. I received email updates both from yourself and the delivery company. It arrived quickly and was well packed and protected for it's travel. I honestly couldn't be more pleased.

Beautiful plants! Lush, healthy and...

Beautiful plants! Lush, healthy and bright green - a pleasure to look at. They obviously take pride in producing high quality flora! The parcel was delivered very quickly and thanks to good quality and considerate packaging there was no damage. Brilliant service, highly recommended!

Plants arrived very quickly and...

Plants arrived very quickly and in great condition. Loved the care instructions

They seem to care!...

There was a leaflet inside the box with great advice on how to take care of my plant.

Brilliant customer service

I have only just placed my order but I had to make a review now because this companies customer service is top tier. I accidentally bought a plant which would be toxic to my cat and they promptly replied within 24 hours, changing my order to another plant which was safe for my little cat. I am so pleased with this support. I wouldn’t be worried to shop here again since even though it is online, it is easy to contact customer support and they were ever so kind. I was really stressed but they have put me at ease and I would buy from this company again because I know I can trust them.

Great customer service Not just a...

Great customer service Not just a bot! Or chat service Wonderful plants & advice on how best to look after them Highly recommend

The plants were perfectly and carefully…...

The plants were perfectly and carefully packed, they have arrived shortly after ordering. The plants are beautiful

Really happy with the products...

Really happy with the products received and delivered quickly

Great quality and service

I’ve placed two orders and everything I received was great quality, healthy and well packed. I think it’s a little on the expensive side, but the quality and speed of delivery is worth it. The website is really informative and easy to use too. I’ll definitely be ordering more in future.

Would have been five star but…...

Would have been five star but advertised not quite right . I was expecting a ceramic pot for the plant not a plastic pot.

Gorgeous snake plant!

Super quick shipping, plant was just as described and measurements were very accurate! Plant came in perfect condition with instructions and lots of guidance, very impressed and love my new snake plant! 🪴

Excellent Service!

Prompt delivery and packaged securely. Very happy with service, will definitely shop again!

Great plant and great service...

Great plant and great service

My plants arrived really......

My plants arrived really quickly and I’m great condition. I was really pleased

Beautiful plants

Beautiful, healthy plants. Arrived promptly and were very well packaged. Love the idea if getting a l pot to go with your plant. Will certainly buy again.

I have purchased multiple......

I have purchased multiple times now from houseplant UK and the plants arrived amazingly packaged it beautiful condition. Great range of plants and pots to house them. My new favourite site __

Quick to deliver and......

Quick to deliver and pleased with the plant!

Plant arrived safely and promptly....

Plant arrived safely and promptly.

Good choice of plants,......

Good choice of plants, with some unusual ones which is what I was looking for as a present. Plants arrived well protected, as described and looked great.

Lovely plant delivered...

Lovely plant delivered promptly.

Delivery was very fast...

Delivery was very fast, plant arrived in perfect condition. The pot I bought for the plant is really nice. Highly recommend.

Very excellent orchids .Very vell...

Very excellent orchids .Very vell packing.

Well packed and good quality....

Well packed and good quality.

Wrong size

Delivery was fast, but I received the wrong sized pot.

Quick delivery....

Quick delivery. Plant was extremely well packaged and a decent size and in excellent condition

My orchid arrived very quickly and...

My orchid arrived very quickly and I am delighted with it. The packaging was first class and my plant looks really healthy, I won’t hesitate to order from here again.

My 2 plants arrived quickly and in good

My 2 plants arrived quickly and in good condition, amazing plants at great prices. Will deffo buy again from here. Thanks

Lovely healthy plants

Lovely healthy plants. Arrived quickly and undamaged. Great packaging

Products arrived carefully packaged as...

Products arrived carefully packaged as to not damage them. Care instructions included also!

So glad I’ve found Houseplant. Quickly...

So glad I’ve found Houseplant. Quickly found what I was looking for to put in my home office and it arrived really quickly, carefully wrapped up. Now it looks great and I’ll use them again for sure.

Great experience, quick delivery and plant...

Great experience, quick delivery and plant was in excellent condition

Cling film secured?!!

Received 3 plants in a box, too tightly packed in cling film so that the leaves of one plant were completely splayed and the other 2 were squashed into pots which were too small for the plants and secured with tightly packed cling film.?!!? I bought these 3 on the strength of previously buying a Yucca for myself and one as a birthday present for someone else. They were well packaged and in wonderful condition, healthy plants that are growing beautifully. Unfortunately the packaging of these 3 was over zealous with more thought going into squeezing them into a small space rather than the health of the plants. Have reported all 3 and given them some TLC. We'll see if they thrive in the future or completely fail. Watch this space!

Happy healthy plants!

Was cautious about how plants would be delivered but communication was great and the plants arrived in perfect condition and very healthy! Great service!

Being a very fussy houseplant collector...

Being a very fussy houseplant collector and especially a lover of large impact houseplants I decided to look for a fairly rare plant and I had been eyeing up this Syngonium Albomarginata Variegata Aurea Arrowhead Vine for weeks before plunging into buying it. I had searched high and low for the largest specimen I could find online and this store was the only store that had the largest specimen, and the added bonus of a nice discount to boot sealed the deal. From ordering to taking receipt of my plant was 2 days, that's good service in my books. The post arrived carefully handled sitting transit as there was no damage to the packaging, the plant was wrapped and the pot wrapped in cling film, so all in all very happy with this part, now the plant was at the taller of the advertised height which is good too and no damage to any of the leaves. I'm always nervous buying rare out any decent sized houseplants online, but this store has exceeded my fussy standards for delivery and packaging and plant quality. Big thumbs up..

Really easy to order. Lots of...

Really easy to order. Lots of choice and delivery was on time. One very healthy happy beautiful plant received

Delivered on time and the the...

Delivered on time and the the Orchid arrived in good condition. Great service.

Take very good care in shipment....

Take very good care in shipment. Awesome array of plants.

I bought two pots of bridal...

I bought two pots of bridal crown narsissito be sent to friends. These plants arrived in good condition and the recipients were really pleased with the condition of them. I was particularly impressed with the on line description and the efficiency of delivery. Not easy to supply photos as I was not the recipient. Would certaily recomend this nursery with confidence. Thank you.

Lovely plant

Lovely plant, well packaged, and was a fab surprise gift for the recipent

Perfect...

Perfect

Great delivery and fast service

Great delivery and fast service

Nice plant, delivered on time, not...

Nice plant, delivered on time, not much more to say

So pleased! 😊

I am so pleased with my Money Tree! It arrived looking healthy and happy, even though the weather was quite cold when it was delivered. The packaging was obviously very effective. Highly recommend this place.

Although quite expensive, I was not...

Although quite expensive, I was not dissapointed. Full instructions were provided. Plants were excellent quality, just as described and well packaged.

3 of the plants were fine....

3 of the plants were fine. However the orchid came with no flowers on it and hardly any buds left on

Beautiful plants, wrapped really well so...

Beautiful plants, wrapped really well so they arrived without being damaged. All situated in their new positions around my home.

Excellent service and advice on plants...

Excellent service and advice on plants fast delivery and very well wrapped for delivery, will be shopping for more indoor plants in the near future 👍👍

The plants arrived on time and...

The plants arrived on time and expertly packaged they were perfect and healthy would highly recommend

Plants arrived super quickly

Plants arrived super quickly. One in great condition but the other had very old, shrivelled pseudo bulbs and very few good roots. It does have signs of new growth though, so I’ll see how it develops. Packaging and delivery all good.

The plant arrived by post and...

The plant arrived by post and is thriving! Very pleased with the service I received D.M.

Nice plant, few brown tips

The palm itself is lovely and seems healthy overall. Maybe a few more brown tips on the lower fronds than i expected but perhaps thats normal? Packaging was excellent and delivery very speedy. Overall happy.

excellent product, well packaged, communication very...

excellent product, well packaged, communication very good. Very happy, thankyou.

My brother was really happy with...

My brother was really happy with the Wandering Dude plant I ordered as a house warming gift. Great service and speedy, careful delivery. Would recommend :)

Good service.

Great packaging, good delivery service, good quality plants. I am relatively beginner plant mom, I could use some detailed care plan printed for individual plants. However, happy with my purchase.

Extremely Impressed

Very impressed! Fast, safe delivery & the plants were wrapped very well & kept safe. The quality of the plants, soil and information is excellent quality!

10-Oct

First time ordering from houseplant and am sooo pleased. Delivered incredibly quickly, plants packaged carefully and nearly all of it recyclable. Plants are just as I was expecting, non flowering orchid selection is particularly good value. Will definitely order again!

Plants and pots were carefully…

Plants and pots were carefully packaged; instructions and advice easy to find, website easy to use.

Perfect plants and service!

I ordered 5 plants from this business. Order was recieved within 2 days of purchase, which is was very pleased with! All plants were wrapped and packaged very well. All plants arrived arrived in perfect condition and not even a little bit of soil out of place! Absolutely great experience and would definitely purchase from here again!

My plant came very quickly & extremely…

My plant came very quickly & extremely well packaged. The plant is very healthy and loving it’s new home.

Quick dispatch

Packaging was great, and dispatch was really fast. Plant needs a little TLC, but nothing that a bright spot won't fix.

Happy with plants, but half the...

Happy with plants, but half the leaves did fall off when unboxing. I got a mystery box of string of thing

Good service, delivered on time. Plants...

Good service, delivered on time. Plants were watered and well packaged. Will definitely order again.

Great selection of plants online, website...

Great selection of plants online, website is easy to navigate. Delivery was fast and plants were well packaged and secure. Plants are beautiful and add such character to the house. Would buy from here again.

Three plants ordered. They all came...

Three plants ordered. They all came in good time, very securely packaged and all in excellent healthy condition.

Got my money tree fast. Was packed safe. Looks nice and green. Instructions helped. Good.

Great value for money

For the size and quality, the Plaited Money Tree feels like great value. It arrived looking very healthy indeed and was well packaged to prevent any issues in transit. Happy with the purchase overall.

Excellent service, had a slight problem...

Excellent service, had a slight problem with the order, was sorted within a day without issue and plant delivered two days later. I have ordered twice now and all plants arrived within time window in a well protected and healthy state,will happily be ordering again soon

Really helpful with customer service, fantastic...

Really helpful with customer service, fantastic selection of plants, super happy with my plants and will definitely be making more orders!

Happy House Plant Arrived on time in good condition and…

Arrived on time in good condition and well packaged, as it is replacing a similar plant which I had for 30years it has got a bit of catching up to do but I have high hopes Thank you

Order didn't arrive on time...

Order didn't arrive on time

Lovely plants, well wrapped arrived healthy...

Lovely plants, well wrapped arrived healthy and pretty

5 Stars

SCAMMERRRS! Avoid!!!! I got this “pink...

SCAMMERRRS! Avoid!!!! I got this “pink philodendron” and is in a horrible condition, is only worth it to go straight to the bin. The plant is hardly “standing, it’s crooked and there’s no “pink” in any of the leafs, what a rip off!

I have ordered here a few...

I have ordered here a few times as they seem to have orchids which you cant quite find anywhere else at times! Really good stock! I have had a few issues with the plants I have ordered. For example I ordered 3 mystery orchids and they were all phals and they didnt really make it through transport so each died within 1-3 days. A few days ago I ordered one of their jewel orchids which only had two parts growing rather than the 3/4 in the images they showed on their website. I am aware there must be a lot of variablity as I ordered an oncidium and this had sgnificantly more pseudobulbs than their images provided (well impressed!), so take that in mind when ordering from here. Very receptive customer service whenever I emailed them about my concerns, thus would recommend them and would buy again. Just be aware of the variability and that fragile plants may indeed get damaged like orchids at times.

Nice plant

Nice plant. Arrived in good time and in good condition. Would definitely use again!

I couldn’t find this plant Cissus...

I couldn’t find this plant Cissus Rhombifolia anywhere except here… and although it was a bit pricey I’m so happy I bought it … arrived quickly, really well packaged so in great condition… to get free delivery I ordered another plant too ‘Devil’s Ivy’ .. also a beautiful specimen. I would definitely order from this website again! One happy plant lover!

So happy with my box of...

So happy with my box of beautiful baby plants... beautifully packaged

Superb

My order arrived really promptly and the plant was in excellent condition. It was bought as a present and the recipient was delighted.

Plants delivery and condition

The order wad executed well and received in good time, the one issue I have with my recent order is that the fern plant had half of the leaves twisted inwards as if they had neen crushed. I gave them a spray and caressed them back into shape, not sure how they would have been if delivery had taken longer.

Excellent Service

Thank you for the quick delivery of my order, received today. The plants are in excellent healthy condition. Packing to protect plants in transit exceptional, I will certainly buy from Houseplant uk again.

Ordering was easy and then it was…

Ordering was easy and then it was delivered as a gift with ease. If only the rest of my Christmas shopping had been as joyus.

fantastick plant ,delivered exactly ,as i...

fantastick plant ,delivered exactly ,as i wa tolt ,i would really recommend them and would definitely buy from them in the futcher , if i require anymore house plants

All plants in one place

Amazingly quick service and all came nicely and individually packed plants , really happy.

Got 4 plants-came on time-all wrapped...

Got 4 plants-came on time-all wrapped and boxed well so no damage..plants are all good-cant ask for more-will be ordering more soon...

Beautiful plants

Beautiful plants, fast delivery. Very satisfied with my purchase.

Chose my plants from an extensive...

Chose my plants from an extensive collection. Ordering and payment was easy. Recieved my plants a few days later in lovely condition. The handy leaflet was informative. My plants are settling in nicely despite the heat!!!

I ordered a rare succulent plant...

I ordered a rare succulent plant for £28 that withered up and died two days after arriving, even though I followed all directions. I contacted Houseplant.co.uk twice to see if they would replace or compensate me in some way, and received radio silence. Really disappointed both in plant quality and customer service. I would look elsewhere for your houseplant needs.

Lovely healthy plant, delivery as advised,...

Lovely healthy plant, delivery as advised, great communication will definitely use again!

Quick delivery and expertly packed. Would...

Quick delivery and expertly packed. Would certainly use again.