Customer Product Reviews

Brilliant website with lots of choice...

Brilliant website with lots of choice. Quick delivery with plants arriving in good condition due to being well wrapped. The plants themselves are strong and good quality.

First time using houseplants UK They...

First time using houseplants UK They have a fantastic range of plants and plant varieties and options Very easy to use website Excellent delivery service The plant came extremely well protected in the packaging The plant itself was a lucky bamboo and it was absolutely beautiful and healthy Thank you so much as this was a present and the person who received it was over the moon

I've ordered twice now and...

I've ordered twice now and both times the plants have arrived extremely well packaged and in excellent condition. The site offers an excellent range and I already have a long list of things I want. I will be back again and again!

The delivery was on time...

The delivery was on time and delivered to the door. The strong of turtles plant is in excellent condition and exactly what I wanted. Both ceramic plant pots arrived in one piece. Excellent all around.

Beautifully healthy monstera plant that...

Beautifully healthy monstera plant that was even bigger than expected and incredibly well wrapped, only one baby leaf fell off but no other casualties!! I’ll defo order again!

As this was a new...

As this was a new name to me I was a little bit nervous about quality, delivery and packaging. I shouldn't have worried, excellent quality, 1st class delivery and superbly packed. Have already ordered more and can't wait for them to arrive

Highly recommend Houseplants UK. First...

Highly recommend Houseplants UK. First time purchasing is always a bit nerve wracking but the plants arrived really well packed and in excellent condition. Beautiful string of turtles plant(which I haven’t seen anywhere else) and looking forward to growing my own coffee beans

Super fast delivery and well packaged…...

Super fast delivery and well packaged plant.

My.African Violet arrived beautifully...

My.African Violet arrived beautifully packaged and in bloom. Thank you for excellent service . Mrs M Taylor

Camino. Good condition and in...

Camino. Good condition and in time

Great Service, Happy with my...

Great Service, Happy with my purchase, Thank you

Quick delivery

Quick delivery, well wrapped, plants arrived safely

Love the quality of plants...

Love the quality of plants And the packaging was perfect, very impressed

Arrived really quick! my plaited money tree was packed safe and sound, looks proper healthy too. Great size for what i paid. Very pleased.

Easy to use website, excellent...

Easy to use website, excellent choice, competitive prices, speedy delivery, will definitely use again and recommend.

Beautiful plants, wrapped with care...

Beautiful plants, wrapped with care for transit and labeled so I knew which was which. Thank you.

Excellent company...

Excellent company! I have bought from them many time and every plant has arrived pristine!

Love the range of plants...

Love the range of plants they have and the ease of buying. Trouble is I end up buying more than I should and get in trouble with the wife!

The delivery was very......

The delivery was very quick, the orchid arrived in very good condition and was well packed along with the rest of our order

Very happy...

A very quick delivery with my new plants arriving in good condition. Very happy.

I received my plants......

I received my plants promptly and very well packaged. All plants were healthy and in perfect condition. Highly recommended.

My Plant Dracenia Moonshine......

My Plant Dracenia Moonshine was very well Packaging Healthy lovely plant and delivery was very good and fast far better than Patch Plants.

Plant not in the......

Plant not in the best condition when it arrived even before. I repotted it ! Shame

Plants arrived in excellent......

Plants arrived in excellent condition, nicely packaged and with good instructions for care. Will order again

Well packaged and in......

Well packaged and in great condition. Clear up to date delivery details and easy to follow plant care instructions. Worth the extra expense compared to cheaper alternatives.

Lovely plants

Easy to use informative website. Competitive prices, great choice and speedy delivery. When my plants arrived they were very well packed and in beautiful condition. Well done, I will be back!

Fantastic Areca Palm

Excellent website found what I wanted easily. Simple ordering, surprisingly fast delivery, and a fantastic Areca Palm arrived. It was packed brilliantly. Really impressed, the plant is tall and looks amazing. Excellent all round service.

I have made three orders to...

I have made three orders to Houseplant Co.Uk, and have been very pleased with all five plants. They sell unusual plants which I can't get in many places locally. They send the plants safely boxed and in good condition. Delivery is always in good time. I will go to this Company should I need any plants in the future.

Exactly like the pictures

The palm looks just like it did on the website photos. Loads of healthy green fronds. Packaging was first rate, couldn't fault it, no damage at all. Very happy indeed.

Great selection available! My...

Great selection available! My order arrived quickly, was well packaged and just as described. Will gladly order again!

Great packaging, fast...

Great packaging, fast delivery

Poor and late...

Poor and late delivery Plan was more of a very small cutting than an established plant

Eay purchase and...

Eay purchase and quick delivery

Speedy postage...

Speedy postage (though a bit expensive). A healthy plant, appropriately packaged.

Item well packaged and delivered...

Item well packaged and delivered quickly.

Quick delivery

Quick delivery, plant was healthy and robust with a strong root ball

Very good plants company....

Very good plants company. Arrived quickly and safely. No damage to the plant. Advice are also very helpful especially for rare plants.

The indoor plants I have received...

The indoor plants I have received from you are absolutely gorgeous and I will be back.

I bought two orchid varieties from...

I bought two orchid varieties from the sale section. Both of which I have not seen before. Both were said to be not flower. My cookies and cream dendrobium noble arrived with a few flowers so I know it’s potential. Fingers crossed I can keep them alive.

My go to plant provider...

As always ordering with Houseplant.co.uk is a breeze. Beautiful plants week packaged in recyclable packaging. Arrived really quickly too. Couldn’t be happier. I do a big bulk order almost yearly with them!

5 Stars

Great plants and great service. Everything...

Great plants and great service. Everything was packaged with care and I would say at least 95% of the packaging was recyclable. Would definitely buy from Houseplant again and definitely recommend them.

Very pleased with...

Very pleased with my plants __ __ arrived on time, very well packed, healthy & exactly as described.

Good condition and nicely packaged

The plants were very well packed, which is just as well as the delivery driver does not know what 'this way up' means. They were all in good condition with just 2 damaged 'tails' on the mousetails plant, which is much better than most online plants I have had delivered. The plants are all in good condition, although the soil was very dry. I was a bit disappointed with the size of the plants. I am not sure how you measure the height of the plants, but one I ordered was meant to be 20 - 30 cms, so I was expecting quite a tall plant. The only way it could be considered as anywhere near 20 - 30 cms is if you include the pot too, which as the pot is 10 cm tall and the total including the pot is only 21 cms, seems a little 'off' for a plant at £25 I believe is a little steep. Same goes for the other plants - 2 at 10 - 20 cms that are not near the 10 cm minimum unless the pot is included. I did hunt through the web page to try to find out how you measure the height, but could not find anything that tells you. Perhaps it needs to be made a lot clearer how you measure the height, as receiving a plant where the plant itself only measures 11 cm when you expected a plant at 20 - 30 cms, isn't right.

Speedy delivery and plant in perfect...

Speedy delivery and plant in perfect condition and looking healthy. Thank you!

Great advise in plant information and...

Great advise in plant information and smooth order process resulting in some very nice and well tendered plants. Thanks

Beautiful Money Tree!

This Money Tree is just beautiful! The plaiting is perfect and it arrived in amazing condition, looking really vibrant. Fast delivery was a pleasant surprise too. Couldn't ask for more really.

Plant arrived in very good condition…

Plant arrived in very good condition and was packed very well, preventing any damage to it. I opted the larger plant and pleased to say it was worth the extra cost.

I received my plants in good...

I received my plants in good time and was very impressed with the condition they were in. I've recommended you to friends and family for your wonderful prices and customer service.

Thank you, my plants arrived in...

Thank you, my plants arrived in about 24 hours, looking healthy and beautifully packed and I am delighted with my transformed flat.

I ordered this orchid on Feb...

I ordered this orchid on Feb 6th and I get it on Feb 28th, I have been sending email to ask about the time of the delivery but no one reply. When it was finally delivered they delivered me a wrong slipper orchid!!! I was asking for refund for many times and they never replied, does anyone know how to report them?

Both my orchids arrived in good...

Both my orchids arrived in good order and are both beautiful. Both plants are healthy and well grown.

The delivery was great and basically flawless!

The delivery was perfect and quick. Plants packaged safely and with care. The plants are really cute and settling in really well but when I took them out the packaging, some of the leaves had fallen off; but generally they were in really good condition.

Received my plants today. Healthy and...

Received my plants today. Healthy and with good advice on their care. Very satisfied with the service I’ve received and will definitely be back.

Beautiful healthy plant

Beautiful healthy plant, delivered quickly in superb condition!

very exited at our order of...

very exited at our order of Dionaea which arrived on time and very well packed for transit. First class info on care and in three days of settling in is already feeding on the fly population.. A very healthy and happy plant . Thank You.

Excellent website, found what I wanted easily. Simple ordering process, surprisingly fast delivery, and a fantastic Plaited Money Tree arrived at my door. It was packed brilliantly. Excellent all round service nothing bad to say.

My 2 cactus plants arrived well...

My 2 cactus plants arrived well wrapped and protected. Look very healthy. Will definitely buy from Houseplant again Thank you

Fantastic service and the plants arrived...

Fantastic service and the plants arrived all carefully wrapped. The cacti were of a great quality. Thank you Houseplant team!

Terrible delivery partner

Less to do with the plants and more concern with the delivery service. I've taken two full days to sit at home and wait because they keep pushing it back at the end of the day the delivery is due. No customer service from delivery service whatsoever. Spent over 100 pounds just to feel like i'm waiting around with no direction. Houseplant may not be directly responsible for the shipping company but as the company they've chosen to work with affects their user experience, I think they can do better.

Plants arrived quickly, well packaged and...

Plants arrived quickly, well packaged and in good shape. Very happy that I could find some harder to find plants

4 Stars

The plants were in lovely condition

The plants were in lovely condition, they arrived beautifully packaged, and in very good time .

Excellent Experience

Excellent all round. Website is very informative, and easy to use, I especially like that it advises you which plants are pet friendly, and gives a comprehensive guide on care for the plant. I was kept informed of the delivery process and times, plants arrived on time which was great because they were given as a gift. Fantastic company to deal with and I would highly recommend them, I will definitely be using them again in the future.

The plants arrived in perfect condition...

The plants arrived in perfect condition I put them on my windowsill and they are lovely especially at a time hen there are not many flowers around just gorgeous

5 Stars

Carefully packaged, plants in great condition...

Carefully packaged, plants in great condition and arrived really quickly

Spot on, easy to deal with...

Spot on, easy to deal with and fast delivery. Nice healthy plant recieved too.

All three plants arrived in very...

All three plants arrived in very good condition and safely packaged! I’m extremely happy with them! Thank you! I’ll consider using this company again in the future!

Such a disappointment. I ordered two...

Such a disappointment. I ordered two plants and a pot in two orders. The pot arrived smashed so completely it made me wonder what rough handling the poor plant in the same container had undergone. I emailed the website and I was immediately refunded for the pot with apologies. The plants were two different versions of the same plant and had the same care requirements. However the larger of the two was utterly bone dry dusty earth that looked like it has just come out of a fertiliser bag. I needed to re-pot it and the earth just fell away leaving me holding a group of stems and shoots that were not established as a complete plant. This plant was over 100cm tall and I did expect it to be established. The smaller plant was utterly waterlogged and the lowest leaf was yellow when the plant arrived. I have had them both a couple of days and the sodden plant now has two of the longest stems drooping and the three lowest leaves are yellowed and dying. I have sent another email with photographs requesting the return of this very sad plant for a refund and am awaiting a reply. It is so frustrating as a customer with concerns when you are unable to pick up the phone and speak to someone. A customer service with no telephone access lacks the human touch. An email conversation just doesn't work in the same

Fabulous service! Plant arrived in great...

Fabulous service! Plant arrived in great condition

Healthy and vibrant Money Tree.

My Plaited Money Tree looks really healthy and vibrant. It was delivered quickly after ordering and packaged very securely indeed. Just a great experience overall, would use again thanks.

Helpfully informative website which is easy...

Helpfully informative website which is easy to use. Plants arrived promptly, well packaged and in excellent condition. Will definitely use again.

Great service.

The speed of delivery and choice of plants and pots.

5 Stars

Plant arrived in fine condition, carefully...

Plant arrived in fine condition, carefully packaged and within 2 days of the order. A helpful care sheet came with it.

As pictured/described

ordered 4 plants, 3 planters and soil :) ;As pictured/described arrived within two days pretty and very pink 💖

I bought two hanging houseplants for...

I bought two hanging houseplants for my wife - they arrived within two days! very surprised as the website said 4 days Great condition and all very happy!

Securely delivered, beautiful plant

My Areca Palm was securely delivered with absolutely no damage during its journey. It's a beautiful, healthy plant that looks fantastic. The website was easy to use for ordering too. Recommended.

Order arrive quickly and well packaged

Order arrive quickly and well packaged. Plants were in good condition

Plants came amazingly packaged, no damage...

Plants came amazingly packaged, no damage happened at all during transport. I got an indoor rose and a snake plant cylindrica. The snake plant needed repotting almost immediately but otherwise no complaints

Prompt delivery

Prompt delivery, plant in lovely condition, well packaged.

Although the orchid was packaged very…

Although the orchid was packaged very well, I have noticed the flowers are beginning to die off already. This was purchased for Mothers Day so disappointed.

Excellent quality and very efficient delivery...

Excellent quality and very efficient delivery

Arrived really quickly, well protected and...

Arrived really quickly, well protected and in great condition- really looking forward to see what they become (hopefully I keep them alive long enough).

The plant that I ordered arrived...

The plant that I ordered arrived speedily, exactly when i was told it would. It was packed securely and arrived in perfect condition and it was an incredible specimen.

A great service for overseas customers...

A great service for overseas customers to get plants delivered in excellent condition and on time with current delivery time all the way. My daughter was very impressed wth the packaging and the plant.

Great plants in great condition, super...

Great plants in great condition, super happy!

Incredibly efficient delivery

Incredibly efficient delivery, packaged so securely and safely. Picture describes the plant well and it looks great!

Good selection of plants and pots,found…

Good selection of plants and pots,found the pricing/sizing confusing to begin with!

Ordered 9 days ago to be...

Ordered 9 days ago to be delivered in London. Still waiting. No replay to multiple emails. Terrible service, I do not recommend. Now going into 15 days with no delivery or refund. Every day they promise they will deliver the plants the following day, every day they reschedule.

Ordered 3 plants here. Previous experiences...

Ordered 3 plants here. Previous experiences have been excellent. 2 of the 3 ordered were in less than desirable condition. On one of them, all but one of the stems had broken off. It has since died. On another the plant took up absolutely no space in the pot at all. It’s as if they were out of stock of the size I requested so they put a baby one in a larger pot with extra soil. Such a shame.

Great service, quickly delivered, thanks 😊...

Great service, quickly delivered, thanks 😊

Excellent quality

Excellent quality. Fast delivery. Well water and package. 5stars

Excellent customer service

Excellent customer service. My order arrived quickly and all plants were wrapped well and in good condition however two were the wrong size. I emailed with photos and the issue was sorted without fuss. Really good thank you.

Very nice website, easy to use....

Very nice website, easy to use. The plants I received were in excellent condition, and very well packaged. My order came swiftly and I will definitely buy from them again. Highly recommend this site.

Excellent search function and a huge...

Excellent search function and a huge choice of plants, payment very quick as well as extremely competitive prices and no fuss along with keeping you informed all the way about delivery. Plants I received were in perfect condition and beautiful!! Definitely recommend this company and I will be buying more in the future - keep it up fab company!!!

Thankyou for the way the plants...

Thankyou for the way the plants were packaged and delivered. Unwrapped when they arrived and they were in perfect condition. Will definitely be using you again Thankyou.

I was so excited when my...

I was so excited when my plants when the plants arrived. It was well packaged and delivered on time. The plants are beautiful and health. There are small part of the leaves that are dried/damaged but I think it was expected. I am so delighted with them. I just hope and pray that I can keep them alive. I will recommend this website with my friends.

What a beautiful orchid. I'm absolutely...

What a beautiful orchid. I'm absolutely happy thank you very much.