Customer Product Reviews

Love the choice of plants......

Love the choice of plants and the quality of them.the ease of ordering them.price wise they are very competitive.the speed and condition that they arrived in.also love how helpful the staff are.and the speed and the ease of contacting them if you have a problem.and getting a answer to your problem with in 25 hours I would recommend this company to everyone

All plants were sent out......

All plants were sent out on time and received the next day in perfect condition. Everything was well packed with no damage. Webmaster easy to use and contained helpful information. I would definitely recommend 👌

Great plants delivered super quick and…

Great plants delivered super quick and in amazing condition.. they look really good and very healthy

I had an inkling of......

I had an inkling of what I wanted but confirmed the growing conditions from the notes on the website. Ordering was really easy, interim communications were very good and the item arrived really well packaged and quickly. I'm truly delighted.

First time using this company......

First time using this company and I am very impressed. Easy ordering. Kept me up dated all the time. Very impressed with the delivery and the care taken with the plants. Wrapped very carefully so no damage was done to the plants. Good strong healthy plants . Exactly as described and looking very good. 5*'s .

I’ve never purchased plants online......

I’ve never purchased plants online before but this was so much easier than wandering around a nursery not knowing what I’m looking for!!! The plants arrive carefully packaged and are such good quality!! So impressed!

Clean website

Clean website, easy to use, fast and efficient service

Very Excellent...

Very Excellent

Good plants, speedy delivery following......

Good plants, speedy delivery following previous mishap when wrong plants arrived. Company worked hard to put things right.

Very well packed. Contents were......

Very well packed. Contents were in perfect condition. The only complaint I have is the fact when they arrived the driver did not bother ringing on the doorbell or knocking on the door. It was not left in a safe area but dumped behind a low wall, the parcel was clearly visible from the road, and fortunately it did not start raining.

Changing brand means I have happy plants

I use to order from hortology but the quality of the plants wasn’t great, since switching to houseplantUK I’ve gained a collection of really happy and healthy plants which has made me excited about plant care again!

I have bought from this......

I have bought from this company several times now. Great selection of plants - they arrive quickly and are healthy. Good care advice as well.

Lovely healthy plant. Very impressed......

Lovely healthy plant. Very impressed with the packaging for shipment

Was delivered quickly and was......

Was delivered quickly and was beautiful. Just like the pictures.

I received carefully packed

I received carefully packed, healthy plants both times I ordered. I have purchased the Umbrella plant on lava twice now although one was a gift. I also know that friends have been so intrigued by this plant that they also have their own one now.

First time using houseplants UK They...

First time using houseplants UK They have a fantastic range of plants and plant varieties and options Very easy to use website Excellent delivery service The plant came extremely well protected in the packaging The plant itself was a lucky bamboo and it was absolutely beautiful and healthy Thank you so much as this was a present and the person who received it was over the moon

I’ve recently bought a number...

I’ve recently bought a number of plants from Houseplants UK. I like the pot choice during the ordering process, they are packaged well and arrive swiftly and in good condition. The website has a good advice section for the plants which, for a novice like me, is invaluable. I particularly like the ‘pet friendly’ plants. I would add, however, that the website could include related L, suggested items (plant food etc) when putting items in the basket…but it’s just a thought.

The delivery was on time...

The delivery was on time and delivered to the door. The strong of turtles plant is in excellent condition and exactly what I wanted. Both ceramic plant pots arrived in one piece. Excellent all around.

Beautifully healthy monstera plant that...

Beautifully healthy monstera plant that was even bigger than expected and incredibly well wrapped, only one baby leaf fell off but no other casualties!! I’ll defo order again!

As this was a new...

As this was a new name to me I was a little bit nervous about quality, delivery and packaging. I shouldn't have worried, excellent quality, 1st class delivery and superbly packed. Have already ordered more and can't wait for them to arrive

Great selection of plants and...

Great selection of plants and helpful information. Package arrived safely, packaged really well, plants arrived in a great condition with no damage. Very happy with purchase and will use again

Always excellent quality plants. My...

Always excellent quality plants. My daughter’s birthday is coming up so unable to choose for her I ordered a gift card. She’s over the moon. Simple easy gift.

Highly recommend Houseplants UK. First...

Highly recommend Houseplants UK. First time purchasing is always a bit nerve wracking but the plants arrived really well packed and in excellent condition. Beautiful string of turtles plant(which I haven’t seen anywhere else) and looking forward to growing my own coffee beans

My.African Violet arrived beautifully...

My.African Violet arrived beautifully packaged and in bloom. Thank you for excellent service . Mrs M Taylor

Great Service, Happy with my...

Great Service, Happy with my purchase, Thank you

Love the quality of plants...

Love the quality of plants And the packaging was perfect, very impressed

Arrived really quick! my plaited money tree was packed safe and sound, looks proper healthy too. Great size for what i paid. Very pleased.

Beautiful plants, wrapped with care...

Beautiful plants, wrapped with care for transit and labeled so I knew which was which. Thank you.

Love the range of plants...

Love the range of plants they have and the ease of buying. Trouble is I end up buying more than I should and get in trouble with the wife!

I received my plants......

I received my plants promptly and very well packaged. All plants were healthy and in perfect condition. Highly recommended.

My Plant Dracenia Moonshine......

My Plant Dracenia Moonshine was very well Packaging Healthy lovely plant and delivery was very good and fast far better than Patch Plants.

Top quality delivery and......

Top quality delivery and quality of plants too. My order arrived so quickly and in great condition. Definitely ordering from here again!

Great service and extremely fast…

Great service and extremely fast delivery. Would definitely recommend to a friend!

Delighted to receive my......

Delighted to receive my beautiful Areca palm, in excellent condition as so safely packaged. Delighted…..recommend this excellent firm to everyone. They don’t just sell plants, they care for them & their transit conditions.

Plants arrived in excellent......

Plants arrived in excellent condition, nicely packaged and with good instructions for care. Will order again

This the first time......

This the first time I have ordered from Houseplant uk, and all I can say is 1st class experience! Regular updates on my order I received my plant, the packing was brilliant, outstanding. No soil was lost, no damage to any of the leaves. My plant looks lovely and healthy. __ recommend houseplant uk and will be definitely ordering again !

Well packaged and in......

Well packaged and in great condition. Clear up to date delivery details and easy to follow plant care instructions. Worth the extra expense compared to cheaper alternatives.

Lovely plants

Easy to use informative website. Competitive prices, great choice and speedy delivery. When my plants arrived they were very well packed and in beautiful condition. Well done, I will be back!

Fantastic Areca Palm

Excellent website found what I wanted easily. Simple ordering, surprisingly fast delivery, and a fantastic Areca Palm arrived. It was packed brilliantly. Really impressed, the plant is tall and looks amazing. Excellent all round service.

Great packaging, fast...

Great packaging, fast delivery

Poor and late...

Poor and late delivery Plan was more of a very small cutting than an established plant

Eay purchase and...

Eay purchase and quick delivery

Great quality plants, quick delivery and...

Great quality plants, quick delivery and carefully packed. Loved them!

Speedy postage...

Speedy postage (though a bit expensive). A healthy plant, appropriately packaged.

Item well packaged and delivered...

Item well packaged and delivered quickly.

Best packaging I’ve had from any...

Best packaging I’ve had from any online plant store. Plants in v good condition. No complaints here!

The indoor plants I have received...

The indoor plants I have received from you are absolutely gorgeous and I will be back.

I bought two orchid varieties from...

I bought two orchid varieties from the sale section. Both of which I have not seen before. Both were said to be not flower. My cookies and cream dendrobium noble arrived with a few flowers so I know it’s potential. Fingers crossed I can keep them alive.

My go to plant provider...

As always ordering with Houseplant.co.uk is a breeze. Beautiful plants week packaged in recyclable packaging. Arrived really quickly too. Couldn’t be happier. I do a big bulk order almost yearly with them!

5 Stars

Very pleased with...

Very pleased with my plants __ __ arrived on time, very well packed, healthy & exactly as described.

Delivered on time well packed good...

Delivered on time well packed good condition lucky for you

Good condition and nicely packaged

The plants were very well packed, which is just as well as the delivery driver does not know what 'this way up' means. They were all in good condition with just 2 damaged 'tails' on the mousetails plant, which is much better than most online plants I have had delivered. The plants are all in good condition, although the soil was very dry. I was a bit disappointed with the size of the plants. I am not sure how you measure the height of the plants, but one I ordered was meant to be 20 - 30 cms, so I was expecting quite a tall plant. The only way it could be considered as anywhere near 20 - 30 cms is if you include the pot too, which as the pot is 10 cm tall and the total including the pot is only 21 cms, seems a little 'off' for a plant at £25 I believe is a little steep. Same goes for the other plants - 2 at 10 - 20 cms that are not near the 10 cm minimum unless the pot is included. I did hunt through the web page to try to find out how you measure the height, but could not find anything that tells you. Perhaps it needs to be made a lot clearer how you measure the height, as receiving a plant where the plant itself only measures 11 cm when you expected a plant at 20 - 30 cms, isn't right.

Easy to order

Easy to order. Great that there are care details before you buy. Great pictures so that you can see the plant. Plant was very well packed and in excellent condition. I have used Houseplant before and that is why I am back again. Certainly a company I would use again. All feels very personal.

I’ve bought multiple houseplants for myself...

I’ve bought multiple houseplants for myself from Houseplant & recently bought an orchid as a gift for a friend, she was thrilled. It was a beautiful specimen. They’ve never let me down. 10/10

Great advise in plant information and...

Great advise in plant information and smooth order process resulting in some very nice and well tendered plants. Thanks

Great service and plant arrived in...

Great service and plant arrived in great condition.

Beautiful Money Tree!

This Money Tree is just beautiful! The plaiting is perfect and it arrived in amazing condition, looking really vibrant. Fast delivery was a pleasant surprise too. Couldn't ask for more really.

I received my plants in good...

I received my plants in good time and was very impressed with the condition they were in. I've recommended you to friends and family for your wonderful prices and customer service.

Thank you, my plants arrived in...

Thank you, my plants arrived in about 24 hours, looking healthy and beautifully packed and I am delighted with my transformed flat.

Great looking fern and a good...

Great looking fern and a good size. We'll packed, better than expected

Both my orchids arrived in good...

Both my orchids arrived in good order and are both beautiful. Both plants are healthy and well grown.

The delivery was great and basically flawless!

The delivery was perfect and quick. Plants packaged safely and with care. The plants are really cute and settling in really well but when I took them out the packaging, some of the leaves had fallen off; but generally they were in really good condition.

Received my plants today. Healthy and...

Received my plants today. Healthy and with good advice on their care. Very satisfied with the service I’ve received and will definitely be back.

Beautiful healthy plant

Beautiful healthy plant, delivered quickly in superb condition!

I was sad that one of the plants … the…

I was sad that one of the plants … the large prayer plant came with multiple leaves broken and the pot was broken … I’ve repotted her and left the leaves on until new leaves grow.

very exited at our order of...

very exited at our order of Dionaea which arrived on time and very well packed for transit. First class info on care and in three days of settling in is already feeding on the fly population.. A very healthy and happy plant . Thank You.

Beautiful plant delivered quickly and......

Beautiful plant delivered quickly and packed well

Excellent website, found what I wanted easily. Simple ordering process, surprisingly fast delivery, and a fantastic Plaited Money Tree arrived at my door. It was packed brilliantly. Excellent all round service nothing bad to say.

It was all very quick and easy

It was all very quick and easy. Plants turned up well packaged and still damp. Will keep ordering from here.

Amazing customer service

Such a lovely and friendly customer service, they reply very quickly and are so efficient! Thank you :)

Fantastic service and the plants arrived...

Fantastic service and the plants arrived all carefully wrapped. The cacti were of a great quality. Thank you Houseplant team!

Terrible delivery partner

Less to do with the plants and more concern with the delivery service. I've taken two full days to sit at home and wait because they keep pushing it back at the end of the day the delivery is due. No customer service from delivery service whatsoever. Spent over 100 pounds just to feel like i'm waiting around with no direction. Houseplant may not be directly responsible for the shipping company but as the company they've chosen to work with affects their user experience, I think they can do better.

4 Stars

The plants were in lovely condition

The plants were in lovely condition, they arrived beautifully packaged, and in very good time .

plants arrived in a good condition...

plants arrived in a good condition

The plants arrived in perfect condition...

The plants arrived in perfect condition I put them on my windowsill and they are lovely especially at a time hen there are not many flowers around just gorgeous

The plants are marvelous :3 And...

The plants are marvelous :3 And the delivery was quite fast too!

I recently ordered a plant and...

I recently ordered a plant and vase from this wonderful delivery service, and I couldn't be happier with my experience. From start to finish, it was a smooth and delightful process. Firstly, the ordering process was a breeze. The website was user-friendly, and I easily found the plant and vase combination I was looking for. The variety of plants and vases available was good, and it was clear that the company has a genuine passion for greenery. The delivery was prompt and well-handled. My plant arrived in perfect condition, thanks to the careful packaging. The vase was equally stunning and added a touch of elegance to my living space. The attention to detail in ensuring the items were well-protected during transit was greatly appreciated. What truly stood out for me was the personal touch in the delivery. The handwritten thank-you note and care instructions for the plant were a lovely surprise. It showed that this company genuinely cares about its customers and the well-being of the plants they deliver. As for improvements, it's hard to find any significant flaws in my experience. If I had to suggest one thing, it would be to offer a wider range of plant-related accessories, such as decorative pots or plant care tools, to complement the already fantastic selection. Overall, I am thoroughly impressed with my experience and the quality of the products I received. I highly recommend this delivery service to anyone in search of beautiful plants and vases. Your attention to detail and dedication to customer satisfaction truly set you apart. Keep up the great work!

Such a disappointment. I ordered two...

Such a disappointment. I ordered two plants and a pot in two orders. The pot arrived smashed so completely it made me wonder what rough handling the poor plant in the same container had undergone. I emailed the website and I was immediately refunded for the pot with apologies. The plants were two different versions of the same plant and had the same care requirements. However the larger of the two was utterly bone dry dusty earth that looked like it has just come out of a fertiliser bag. I needed to re-pot it and the earth just fell away leaving me holding a group of stems and shoots that were not established as a complete plant. This plant was over 100cm tall and I did expect it to be established. The smaller plant was utterly waterlogged and the lowest leaf was yellow when the plant arrived. I have had them both a couple of days and the sodden plant now has two of the longest stems drooping and the three lowest leaves are yellowed and dying. I have sent another email with photographs requesting the return of this very sad plant for a refund and am awaiting a reply. It is so frustrating as a customer with concerns when you are unable to pick up the phone and speak to someone. A customer service with no telephone access lacks the human touch. An email conversation just doesn't work in the same

Helpfully informative website which is easy...

Helpfully informative website which is easy to use. Plants arrived promptly, well packaged and in excellent condition. Will definitely use again.

Really appreciate how carefully packaged the...

Really appreciate how carefully packaged the plants were!

Plant arrived in fine condition, carefully...

Plant arrived in fine condition, carefully packaged and within 2 days of the order. A helpful care sheet came with it.

5 Stars

As pictured/described

ordered 4 plants, 3 planters and soil :) ;As pictured/described arrived within two days pretty and very pink 💖

I bought two hanging houseplants for...

I bought two hanging houseplants for my wife - they arrived within two days! very surprised as the website said 4 days Great condition and all very happy!

Securely delivered, beautiful plant

My Areca Palm was securely delivered with absolutely no damage during its journey. It's a beautiful, healthy plant that looks fantastic. The website was easy to use for ordering too. Recommended.

Order arrive quickly and well packaged

Order arrive quickly and well packaged. Plants were in good condition

Prompt delivery

Prompt delivery, plant in lovely condition, well packaged.

Arrived really quickly, well protected and...

Arrived really quickly, well protected and in great condition- really looking forward to see what they become (hopefully I keep them alive long enough).

A great service for overseas customers...

A great service for overseas customers to get plants delivered in excellent condition and on time with current delivery time all the way. My daughter was very impressed wth the packaging and the plant.

Incredibly efficient delivery

Incredibly efficient delivery, packaged so securely and safely. Picture describes the plant well and it looks great!

Good selection of plants and pots,found…

Good selection of plants and pots,found the pricing/sizing confusing to begin with!

Excellent

The order has been processed quickly and efficiently. The product did arrive as promised, before Christmas. Well packed with care and I have received in very good conditions.

Great service, quickly delivered, thanks 😊...

Great service, quickly delivered, thanks 😊

Excellent quality

Excellent quality. Fast delivery. Well water and package. 5stars

Excellent customer service

Excellent customer service. My order arrived quickly and all plants were wrapped well and in good condition however two were the wrong size. I emailed with photos and the issue was sorted without fuss. Really good thank you.

Very nice website, easy to use....

Very nice website, easy to use. The plants I received were in excellent condition, and very well packaged. My order came swiftly and I will definitely buy from them again. Highly recommend this site.

Lovely plants very pleased with them,...

Lovely plants very pleased with them, will be definitely buying some more

What a beautiful orchid. I'm absolutely...

What a beautiful orchid. I'm absolutely happy thank you very much.