Customer Product Reviews

0...

Fantastic plants!...

Fantastic plants!

Excellent

Excellent, I really appreciate the emails about what’s new in or restocked. I managed to order exactly what I was looking for because of it. I didn’t realise it was so easy to get such beautiful and at times rare plants such as my Hawiian Palm. I know from a recent Christmas present I ordered that delivery is prompt and plants are well packaged

Lovely, healthy plant. Would definately......

Lovely, healthy plant. Would definately buy again.

Ordered as a present, arrived......

Ordered as a present, arrived quickly and safely. Looked very good

A big old cactus is......

A big old cactus is now hanging from my bedroom ceiling and I can't be happier. I will certainly be buying more plants but unfortunately you use DPD as your couriers and they seem to be solely staffed by people who ignore the multitude of 'this way up' stickers on the boxes and just throw your parcels around.

Ordered I. Monday morning and......

Ordered I. Monday morning and delivered Tuesday afternoon. Great choice of plants. Easy to order. Will buy again.

Timely delivery

Timely delivery, exactly as described on their website!

The plants are ok but one was much…

The plants are ok but one was much bigger than I ordered, as a result it doesn’t fit in the pot I wanted it to go in and I don’t have another suitable pot which is frustrating.

The packaging was excellent

The packaging was excellent - quality of plants also and a few surprises which is always nice and unexpected - over and above expectations which is sadly rare nowadays - thank you very much the delivery made my day

I bought a beautiful ZZ......

I bought a beautiful ZZ plant and yellow pot as a gift. It arrived quickly and safely and the birthday boy is delighted! Great service and a lovely gift. Am now dropping hints to the family for my birthday!!

Plants were delivered in great…

Plants were delivered in great condition and packaged well. Th ybwere super healthy and looked even better than the pictures would definitely order from again added a loveltbtouch to my home!

First time I've ordered from......

First time I've ordered from Houseplant and it wont be the last! Plants arrived in a good state and was well packaged. Order arrived quickly and I'm really happy with my order.

Easy online order and prompt......

Easy online order and prompt delivery

We are very pleased with...

We are very pleased with the service & the excellent plants provided by Houseplant UK I would recommend any one who loves houseplants to try Houseplant UK J H

Speedy delivery and the houseplant...

Speedy delivery and the houseplant was in tip top condition so pleased

Exelent service .plants are great...

Exelent service .plants are great . Very happy with them. I will be back because I want some more .good choice .

Plant was lovely and arrived...

Plant was lovely and arrived within 48h.

Excellent service. Plant really well...

Excellent service. Plant really well packed arriving in perfect condition. Whole process easy and fast. Will be using again,highly recommended.

Cactus

Prompt deliver but the pot was squashed during transport which resulted in soil being everywhere. Plant was reasonable size but on the small side of description on purchase

Fantastic, I was skeptical about...

Fantastic, I was skeptical about not choosing the plant myself by hand and also how it would be after going through the post. But the plant is excellent quality and was packaged so well it was not impacted by the posting.

Very well packaged and good...

Very well packaged and good information on caring for them 😁

Fast delivery and gorgeous plant!...

Fast delivery and gorgeous plant!

Excellent service, plants received in...

Excellent service, plants received in excellent condition. Will definitely use this company again

The plant arrived with lots...

The plant arrived with lots of care information as well as really careful packaging and within the stated delivery period. I'm delighted!

Very quick delivery, plants were...

Very quick delivery, plants were well packaged and very healthy. Very happy!

Plants are brilliant and arrived...

Plants are brilliant and arrived well packaged and the next day. Will use again

I purchased a Rescue Me!...

I purchased a Rescue Me! box as I needed new houseplants after moving home. I received the delivery really quickly with some beautiful plants in need of a little TLC. I'm now trying to ensure they live a long and happy life!

Excellent and informative website

Informative website with hints and tips for growing healthy house plants. Huge range of choices. Arrived day after purchase. Well packaged.

Ordered a mother's day present,...

Ordered a mother's day present, arrived on time in good condition. Very happy with the service 👍

Three Houseplants...

The plants arrived very quickly and in excellent condition, the packaging was very sturdy, I will definitely buy from these guys again, very happy customer

Yep! They are great!...

Yep. Totally worth it. I have bought from Patch and Hortology and this is better than both! Great selection of plants, great prices, and they arrived in 2 days. Delivery was by DX so I received all the updates, and the arrived well packaged, healthy and gorgeous. Sold!

A super service

Ordering online was very easy and straight forward. I received exactly what was advertised. Plants were well packaged and fresh looking on arrival. The delivery company also did their bit, the box was delivered with care and totally unscathed. All in all a really good experience. I happily recommend Houseplant.co.uk to anyone who is looking. I’ll be ordering again for sure. Many Thanks CD

Ordered a cactus, looks......

Ordered a cactus, looks great, very pleased BUT be careful! All the spikes fell off in transit and fell out all over us when we unpacked it!

very pleased to have......

very pleased to have found this company. Lovely plants received and in perfect condition. Will certainly be ordering more in the New Year......too many Christmas decorations in the way to place more plants until after Christmas!!!

Always spot on...

Always spot on for healthy plants packed securely and with a speedy arrival so the little gems do not arrive dying of thirst! A happy customer

Plant arrived looking healthy and…

Plant arrived looking healthy and strong. The delivery time was very fast. I would definitely use this company again.

Plants arrived promptly and in good…

Plants arrived promptly and in good condition

Beautiful plants

Beautiful plants, wide choice, farely priced. Plants arrived well packed, prompt delivery. Recommended

Very impressed with...

Very impressed with the quality of these plants and the way they were packed for delivery which was very prompt

First time order...

Quick delivery and plants arrived in good condition, very impressed for first order.

Great plants very...

Great plants very well packed and delivered on time x

Very impressed, fast...

Very impressed, fast delivery, well packed, the most healthy houseplants I have ever bought even from garden centres. I want more now! Would always buy now from here. Highly recommend

5 Stars

Bought the Money Tree for a friend's new place. They messaged me saying it arrived quickly and looked beautiful. Sounds like the service and the plant itself were spot on. Very happy i chose this one.

Quick and easy - great fast...

Quick and easy - great fast service and lovely plant

Beautiful plants...

Beautiful plants . Always delivered on time and well packaged. I love all the ones I have had .

Great health...

Great health No pests Packing was great Much than other sites I’ve got from Highly recommend

Great service and plant...

Great service and plant

Every plant arrived in great condition....

Every plant arrived in great condition. I was very impressed with the professionalism of the whole transaction.

Great choice of plants, promptly delivered...

Great choice of plants, promptly delivered as a gift for Fathers' Day and my dad was really impressed by the comprehensive and fully recyclable packaging!

An absolutely beautiful white rose plant....

An absolutely beautiful white rose plant. I am delighted, thank you.

Very speedy fast delivery plant arrived...

Very speedy fast delivery plant arrived well packaged although some leaves have brown marks on edges.

Beautiful plants...

Beautiful plants! Arrived next day and were well packaged.

Lovely choice of cacti and pots....

Lovely choice of cacti and pots. A beautiful collection of healthy plants arrived - REALLY well packed. Even though the big box was significantly dented on the top, the packaging inside ensured everything was fine.

Fast delivery, plants in good health,...

Fast delivery, plants in good health, well wrapped for travel. Leaves are healthy and vibrant.

So pleased to have found this...

So pleased to have found this website. Such an excellent choice and a great price. All the plants arrived securely packed and in a fab condition. Helpful information on the website and a great follow up service. Perfect as a newbie, Husband has been informed there is likely to be another order in the not too distant future.... he's clearing a space as we speak!

Delivered in a timely fashion and...

Delivered in a timely fashion and very well packaged to prevent any damage in the post, plants look very healthy Im so glad I found houseplant.co.uk

Very happy with the plant, well...

Very happy with the plant, well packaged good care instructions very helpful thank you. The plant itself really healthy.

pretty reliable quality of plants, fast...

pretty reliable quality of plants, fast shipping and a great range to choose from. I've noticed that some are overpriced compared to other stores but I don't mind paying a little extra for a trustworthy and reliable store

I have recently ordered a nepenthes...

I have recently ordered a nepenthes and some lithops. The plants arrived in two day which was very fast delivery as stated. The nepenthes plant was huge and wonderful in perfect condition. So were the lithops. 10/10 order would order all their plants if I could! Thank you very much!

Thank you

Thank you, the plants are lovely. They were well-packaged and arrived on time :-)

Excellent service and amazing product!

Excellent service and amazing product!

All plants arrived in excellent…

All plants arrived in excellent condition, very well packaged and delivered quickly.

Fast delivery, plants arrived in great...

Fast delivery, plants arrived in great condition. A company that really cares not only about their customers, but also about the wonderful products they provide.

Delivered safely and securely and…

Delivered safely and securely and arrived fast! Great gift for a friend and reasonably priced!

Delivery was quick, plant came well...

Delivery was quick, plant came well packaged and in good condition will definitely buy from them again

Really fast delivery and plants were...

Really fast delivery and plants were very securely packaged, travelled well and are doing well.

Great quick service and fantastic selection...

Great quick service and fantastic selection of plants at a good price. Our plants arrived well packaged and obviously cared for. We will be treating ourselves again soon!

Plant well packed and delivered with...

Plant well packed and delivered with care but the plant itself seemed a little neglected but otherwise healthy

Plenty of choice on the website....

Plenty of choice on the website. All arrived watered and packaged unbelievably well, so much care taken. All healthy and all very happy in their new home (As am I), thank you

5 Stars

Perfect housewarming gift

Said it arrived looking beautiful and very healthy.

Amazing experience

Plants arrived very quickly, in excellent condition, looking very healthy with no pests and only 1 leaf lost out of 6 plants. packaging was excellent and obvious care had been taken over it. I will definitely be back for more. Thank you for making this a pleasant experience, as I always worry ordering live plants online.

Quick delivery of healthy plants

Quick delivery of healthy plants. Well packaged. I would definitely use houseplant.co.uk again.

PROBABLY THE BEST CUSTOMER SERVICE I…

PROBABLY THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM AN ONLINE COMPANY IN MY LIFE....BETTER THAN EVEN AMAZON!!!

Needed some TLC on arrival

Ordered the Palm and when it arrived it looked a little sad looking, quite a few yellow leaves and just generally unhappy. Packaging was good though. Emailed customer service with a picture and got back to me quickly with advice on care and offered a partial refund which was fair. It seems to be recovering now after following her advice, putting out some new shoots.

Great service. Fast delivery and the...

Great service. Fast delivery and the plants were very well packed which was a good thing considering that the delivery guy ignored the this way up sticker! Highly recommended.

competitively priced and very prompt delivery...

competitively priced and very prompt delivery

All plants arrived in perfect condition...

All plants arrived in perfect condition on time!

Very happy with my plants :)

Recently ordered a few plants from this website and was not disappointed. Very quick delivery, good tracking and plants all arrived in perfect healthy condition. Colours are vibrant and true to advertisement. Will definitely be buying from these again :)

Had some lovely plants and cool...

Had some lovely plants and cool pots at a good price. I liked that the website recommended pots that fitted your chosen plant size. Order was delivered quickly. Only thing is it would be good if you could select that your purchase is a gift so it could be sent without prices and with message.

Plants arrived fresh and promptly

Plants arrived fresh and promptly

I ordered Wednesday night and my...

I ordered Wednesday night and my Ctenanthe Lubbersiana plant arrived in amazing condition on Friday, very well packed (box a bit big for size of plant) and had zero damage. So impressed with all aspects snd would definitely recommend Houseplant.co.uk 💚

My experience

The site is really easy to navigate and find what plants you are looking for. My order came in the time frame that they said it. The plant it’s self was really nice and I’m happy with the quality a few lil burn spot however the plant was over all healthy

Really easy service to use, the...

Really easy service to use, the plant arrived in perfect condition. Lots of information available about the plant, I will definitely use again

Great experience and an amazing selection...

Great experience and an amazing selection of plants to select from. Delivery was also spot on and the plants were well wrapped/covered. The only critism is that some of the plants weren't in the best condition with regards to being trimmed and a good shape, specifically a Monkey Mask and a Boston Fern. Personally I put this down to pick of the bunch but depends what plants you get. Overall, great experience and amazing additions to the house, will be buying again for sure.

Purchased several different orders and they...

Purchased several different orders and they all arrived in secure packing , each plant was in excellent condition healthy and vibrant. Very fast dispatch and delivery will most definitely be using again. Well done

Plant arrived in very good shape

Plant arrived in very good shape, looking beautiful. Well wrapped, lovely glossy leaves and flower and info all the way re when item expected and so on. Good price too for such a beautiful plant. I would go straight to this company for future purchases.

User friendly website, so easy to...

User friendly website, so easy to order, regular updates on delivery and arrived as scheduled. Ordered as a present and very happy with the service and quality of the plant supplied, many thanks!

My plants arrived in very quick...

My plants arrived in very quick time. The way they were wrapped was faultless. They were in excellent condition. Can only recommend very highly the service I have been given. Thank You.

Beautiful plant with an free upgrade!

My plant (Calathea Network) arrived in perfect condition, perfectly packaged and I even received an upgrade for free! Will definitely be ordering from them again.

Terrible company, totally deceived with the...

Terrible company, totally deceived with the size of the plants they were sending. Most were close to half the size that I had paid for. Emailed for support and a week later no reply. I have had 4 separate promotional emails since then and one asking for a review, so here you are. Really bad value, can get stuff much healthier and larger for the same money in the supermarket or at a market. Attached a photo if the plant they sent (small one) next to one I already had that was the size that they were supposed to send.

My plants look great and they...

My plants look great and they arrived quickly!

5 Stars

Excellent service my plant arrived I...

Excellent service my plant arrived I tip top condition well done thanks for fantastic service

So happy to have found this great plant…

So happy to have found this great plant company. The plants were beautiful, healthy, well pa kaged, fairly priced and delivered quickly. 10/10.

Rescue Me!

I ordered 4x plants, 2 of which were 'Rescue Me', so I wasn't too sure how much rescuing they would need, but all plants arrived quickly, well packaged and in very healthy condition. Fantastic value overall and would definitely order again with no concerns.

When I ordered, it said 1...

When I ordered, it said 1 to 3 days delivery, but it arrived later, which was disappointing, since it was due for a Birthday. However, the plant was of good quality.

This is the first time that...

This is the first time that I have ever ordered any house plants online, having been worried in the past about how the plants would survive being posted, but it certainly wont be the last! My wife recently got into house plants in a BIG way. Starting at monsteras and alocasias, it hasn't taken long for her to get into rarer specimens, so I was searching for philodendron pink princess all over the internet. Houseplant.co.uk were not only the cheapest I found, but, after ordering on Monday morning, it arrived Tuesday afternoon in immaculate condition (a distance of at least a few hundred miles)! It was boxed with clear, 'This way up' labels on it and the plant was packed in air bags and bubble wrap - there was even recycled packaging to keep the soil in place during transit. The plant itself was in perfect condition and much bigger than I was expecting. Result? A very happy wife! Thank you so much, Houseplant. You've definitely gained a repeat customer!