Houseplant.co.uk Reviews
★★★★★ Rated 4.7/5 - Over 250,000 Houseplants Shipped To Happy Customers
Based on the consistently positive feedback we receive, we're confident in declaring ourselves Excellent! Our average customer rating of 4.7/5 from over 4700 reviews across various platforms speaks for itself. We've delivered over 250,000 plants to happy homes, and we're dedicated to providing an outstanding experience for every customer.
We strive to provide each customer with the best possible experience and highest quality products. We encourage all of our customers to leave a review, regardless of whether their experience was positive or negative.
★ Google Reviews★★★★★ 4.7/5 - 2400+ Reviews |
★ Reviews on other platforms★★★★★
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With over 4700 reviews over multiple platforms and more than 250,000 plants delivered, you can confidently place your order online.
Please find a small selection of our reviews below.
Customer Product Reviews
Verified customer reviews ⓘVerified reviews from customers who ordered this product. Reviews collected from independent review partners.-
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Shirley M.
August, 2025I’ve recently bought a number...
I’ve recently bought a number of plants from Houseplants UK. I like the pot choice during the ordering process, they are packaged well and arrive swiftly and in good condition. The website has a good advice section for the plants which, for a novice like me, is invaluable. I particularly like the ‘pet friendly’ plants. I would add, however, that the website could include related L, suggested items (plant food etc) when putting items in the basket…but it’s just a thought.
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Lucas B.
August, 2025Beautiful plants! Lush, healthy and...
Beautiful plants! Lush, healthy and bright green - a pleasure to look at. They obviously take pride in producing high quality flora! The parcel was delivered very quickly and thanks to good quality and considerate packaging there was no damage. Brilliant service, highly recommended!
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Erin L.
August, 2025Plants arrived very quickly and...
Plants arrived very quickly and in great condition. Loved the care instructions
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Mario U.
July, 2025They seem to care!...
There was a leaflet inside the box with great advice on how to take care of my plant.
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Rebecca M.
July, 2025Brilliant customer service
I have only just placed my order but I had to make a review now because this companies customer service is top tier. I accidentally bought a plant which would be toxic to my cat and they promptly replied within 24 hours, changing my order to another plant which was safe for my little cat. I am so pleased with this support. I wouldn’t be worried to shop here again since even though it is online, it is easy to contact customer support and they were ever so kind. I was really stressed but they have put me at ease and I would buy from this company again because I know I can trust them.
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Lizzie G.
July, 2025Great selection of plants and...
Great selection of plants and helpful information. Package arrived safely, packaged really well, plants arrived in a great condition with no damage. Very happy with purchase and will use again
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Gemma B.
July, 2025Great customer service Not just a...
Great customer service Not just a bot! Or chat service Wonderful plants & advice on how best to look after them Highly recommend
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Dawn C.
May, 2025Always excellent quality plants. My...
Always excellent quality plants. My daughter’s birthday is coming up so unable to choose for her I ordered a gift card. She’s over the moon. Simple easy gift.
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James S.
May, 2025Really happy with the products...
Really happy with the products received and delivered quickly
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Customer C.
April, 2025Great quality and service
I’ve placed two orders and everything I received was great quality, healthy and well packed. I think it’s a little on the expensive side, but the quality and speed of delivery is worth it. The website is really informative and easy to use too. I’ll definitely be ordering more in future.
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Paul G.
April, 2025Would have been five star but…...
Would have been five star but advertised not quite right . I was expecting a ceramic pot for the plant not a plastic pot.
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Olivia M.
March, 2025Gorgeous snake plant!
Super quick shipping, plant was just as described and measurements were very accurate! Plant came in perfect condition with instructions and lots of guidance, very impressed and love my new snake plant! 🪴
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Craig P.
January, 2025Great plant and great service...
Great plant and great service
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Megan A.
January, 2025Top quality delivery and......
Top quality delivery and quality of plants too. My order arrived so quickly and in great condition. Definitely ordering from here again!
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Kmachotmail.co.uk K.
January, 2025Great service and extremely fast…
Great service and extremely fast delivery. Would definitely recommend to a friend!
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Lois B.
January, 2025My plants arrived really......
My plants arrived really quickly and I’m great condition. I was really pleased
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Catherine H.
January, 2025Beautiful plants
Beautiful, healthy plants. Arrived promptly and were very well packaged. Love the idea if getting a l pot to go with your plant. Will certainly buy again.
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Marian M.
January, 2025Delighted to receive my......
Delighted to receive my beautiful Areca palm, in excellent condition as so safely packaged. Delighted…..recommend this excellent firm to everyone. They don’t just sell plants, they care for them & their transit conditions.
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Lauren J.
January, 2025Quick to deliver and......
Quick to deliver and pleased with the plant!
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Sharon F.
December, 2024This the first time......
This the first time I have ordered from Houseplant uk, and all I can say is 1st class experience! Regular updates on my order I received my plant, the packing was brilliant, outstanding. No soil was lost, no damage to any of the leaves. My plant looks lovely and healthy. __ recommend houseplant uk and will be definitely ordering again !
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Janet D.
December, 2024Plant arrived safely and promptly....
Plant arrived safely and promptly.
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Tracy V.
December, 2024Good choice of plants,......
Good choice of plants, with some unusual ones which is what I was looking for as a present. Plants arrived well protected, as described and looked great.
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Gillian M.
October, 2024Lovely plant delivered...
Lovely plant delivered promptly.
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Andrea T.
October, 2024Delivery was very fast...
Delivery was very fast, plant arrived in perfect condition. The pot I bought for the plant is really nice. Highly recommend.
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Kristine L.
October, 2024Very excellent orchids .Very vell...
Very excellent orchids .Very vell packing.
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T K.
September, 2024Wrong size
Delivery was fast, but I received the wrong sized pot.
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Becci F.
September, 2024Quick delivery....
Quick delivery. Plant was extremely well packaged and a decent size and in excellent condition
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Jeannette G.
August, 2024Great quality plants, quick delivery and...
Great quality plants, quick delivery and carefully packed. Loved them!
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Elizabeth W.
August, 2024My orchid arrived very quickly and...
My orchid arrived very quickly and I am delighted with it. The packaging was first class and my plant looks really healthy, I won’t hesitate to order from here again.
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Brinsley K.
July, 2024My 2 plants arrived quickly and in good
My 2 plants arrived quickly and in good condition, amazing plants at great prices. Will deffo buy again from here. Thanks
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Kat M.
July, 2024Lovely healthy plants
Lovely healthy plants. Arrived quickly and undamaged. Great packaging
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Nicholas L.
July, 2024Best packaging I’ve had from any...
Best packaging I’ve had from any online plant store. Plants in v good condition. No complaints here!
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Zoe P.
July, 2024Products arrived carefully packaged as...
Products arrived carefully packaged as to not damage them. Care instructions included also!
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Ruth K.
July, 2024So glad I’ve found Houseplant. Quickly...
So glad I’ve found Houseplant. Quickly found what I was looking for to put in my home office and it arrived really quickly, carefully wrapped up. Now it looks great and I’ll use them again for sure.
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Kristian R.
June, 2024Great experience, quick delivery and plant...
Great experience, quick delivery and plant was in excellent condition
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Using P.
June, 2024Cling film secured?!!
Received 3 plants in a box, too tightly packed in cling film so that the leaves of one plant were completely splayed and the other 2 were squashed into pots which were too small for the plants and secured with tightly packed cling film.?!!? I bought these 3 on the strength of previously buying a Yucca for myself and one as a birthday present for someone else. They were well packaged and in wonderful condition, healthy plants that are growing beautifully. Unfortunately the packaging of these 3 was over zealous with more thought going into squeezing them into a small space rather than the health of the plants. Have reported all 3 and given them some TLC. We'll see if they thrive in the future or completely fail. Watch this space!
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Edward G.
June, 2024Happy healthy plants!
Was cautious about how plants would be delivered but communication was great and the plants arrived in perfect condition and very healthy! Great service!
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Steve W.
June, 2024Being a very fussy houseplant collector...
Being a very fussy houseplant collector and especially a lover of large impact houseplants I decided to look for a fairly rare plant and I had been eyeing up this Syngonium Albomarginata Variegata Aurea Arrowhead Vine for weeks before plunging into buying it. I had searched high and low for the largest specimen I could find online and this store was the only store that had the largest specimen, and the added bonus of a nice discount to boot sealed the deal. From ordering to taking receipt of my plant was 2 days, that's good service in my books. The post arrived carefully handled sitting transit as there was no damage to the packaging, the plant was wrapped and the pot wrapped in cling film, so all in all very happy with this part, now the plant was at the taller of the advertised height which is good too and no damage to any of the leaves. I'm always nervous buying rare out any decent sized houseplants online, but this store has exceeded my fussy standards for delivery and packaging and plant quality. Big thumbs up..
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Edward H.
May, 2024Delivered on time and the the...
Delivered on time and the the Orchid arrived in good condition. Great service.
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Gary H.
March, 2024Delivered on time well packed good...
Delivered on time well packed good condition lucky for you
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Liam M.
March, 2024Take very good care in shipment....
Take very good care in shipment. Awesome array of plants.
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Liz T.
March, 2024I bought two pots of bridal...
I bought two pots of bridal crown narsissito be sent to friends. These plants arrived in good condition and the recipients were really pleased with the condition of them. I was particularly impressed with the on line description and the efficiency of delivery. Not easy to supply photos as I was not the recipient. Would certaily recomend this nursery with confidence. Thank you.
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Kb K.
March, 2024Easy to order
Easy to order. Great that there are care details before you buy. Great pictures so that you can see the plant. Plant was very well packed and in excellent condition. I have used Houseplant before and that is why I am back again. Certainly a company I would use again. All feels very personal.
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Craig B.
March, 2024I’ve bought multiple houseplants for myself...
I’ve bought multiple houseplants for myself from Houseplant & recently bought an orchid as a gift for a friend, she was thrilled. It was a beautiful specimen. They’ve never let me down. 10/10
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Kerry B.
February, 2024Great service and plant arrived in...
Great service and plant arrived in great condition.
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Richard S.
January, 2024Great looking fern and a good...
Great looking fern and a good size. We'll packed, better than expected
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Rebecca C.
January, 2024Lovely plant
Lovely plant, well packaged, and was a fab surprise gift for the recipent
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Dan J.
January, 2024Perfect...
Perfect
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Iwona I.
January, 2024Great delivery and fast service
Great delivery and fast service
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Hoppi W.
January, 2024I was sad that one of the plants … the…
I was sad that one of the plants … the large prayer plant came with multiple leaves broken and the pot was broken … I’ve repotted her and left the leaves on until new leaves grow.
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Georgia M.
December, 2023So pleased! 😊
I am so pleased with my Money Tree! It arrived looking healthy and happy, even though the weather was quite cold when it was delivered. The packaging was obviously very effective. Highly recommend this place.
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Gary H.
December, 2023It was all very quick and easy
It was all very quick and easy. Plants turned up well packaged and still damp. Will keep ordering from here.
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S-b C.
December, 2023Amazing customer service
Such a lovely and friendly customer service, they reply very quickly and are so efficient! Thank you :)
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Heather W.
November, 2023Although quite expensive, I was not...
Although quite expensive, I was not dissapointed. Full instructions were provided. Plants were excellent quality, just as described and well packaged.
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William F.
November, 20233 of the plants were fine....
3 of the plants were fine. However the orchid came with no flowers on it and hardly any buds left on
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Liz L.
November, 2023Beautiful plants, wrapped really well so...
Beautiful plants, wrapped really well so they arrived without being damaged. All situated in their new positions around my home.
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Alistair C.
November, 2023Excellent service and advice on plants...
Excellent service and advice on plants fast delivery and very well wrapped for delivery, will be shopping for more indoor plants in the near future 👍👍
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Julie M.
November, 2023The plants arrived on time and...
The plants arrived on time and expertly packaged they were perfect and healthy would highly recommend
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Loreta M.
October, 2023plants arrived in a good condition...
plants arrived in a good condition
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K H.
September, 2023Plants arrived super quickly
Plants arrived super quickly. One in great condition but the other had very old, shrivelled pseudo bulbs and very few good roots. It does have signs of new growth though, so I’ll see how it develops. Packaging and delivery all good.
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Durrah M.
September, 2023The plant arrived by post and...
The plant arrived by post and is thriving! Very pleased with the service I received D.M.
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Kim C.
September, 2023Nice plant, few brown tips
The palm itself is lovely and seems healthy overall. Maybe a few more brown tips on the lower fronds than i expected but perhaps thats normal? Packaging was excellent and delivery very speedy. Overall happy.
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Aliz Z.
September, 2023The plants are marvelous :3 And...
The plants are marvelous :3 And the delivery was quite fast too!
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Winston D.
August, 2023I recently ordered a plant and...
I recently ordered a plant and vase from this wonderful delivery service, and I couldn't be happier with my experience. From start to finish, it was a smooth and delightful process. Firstly, the ordering process was a breeze. The website was user-friendly, and I easily found the plant and vase combination I was looking for. The variety of plants and vases available was good, and it was clear that the company has a genuine passion for greenery. The delivery was prompt and well-handled. My plant arrived in perfect condition, thanks to the careful packaging. The vase was equally stunning and added a touch of elegance to my living space. The attention to detail in ensuring the items were well-protected during transit was greatly appreciated. What truly stood out for me was the personal touch in the delivery. The handwritten thank-you note and care instructions for the plant were a lovely surprise. It showed that this company genuinely cares about its customers and the well-being of the plants they deliver. As for improvements, it's hard to find any significant flaws in my experience. If I had to suggest one thing, it would be to offer a wider range of plant-related accessories, such as decorative pots or plant care tools, to complement the already fantastic selection. Overall, I am thoroughly impressed with my experience and the quality of the products I received. I highly recommend this delivery service to anyone in search of beautiful plants and vases. Your attention to detail and dedication to customer satisfaction truly set you apart. Keep up the great work!
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Adrian N.
August, 2023excellent product, well packaged, communication very...
excellent product, well packaged, communication very good. Very happy, thankyou.
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Ruby C.
August, 2023My brother was really happy with...
My brother was really happy with the Wandering Dude plant I ordered as a house warming gift. Great service and speedy, careful delivery. Would recommend :)
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Loulou L.
August, 2023Extremely Impressed
Very impressed! Fast, safe delivery & the plants were wrapped very well & kept safe. The quality of the plants, soil and information is excellent quality!
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Hannah H.
July, 2023Plants and pots were carefully…
Plants and pots were carefully packaged; instructions and advice easy to find, website easy to use.
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Nicole N.
July, 2023Perfect plants and service!
I ordered 5 plants from this business. Order was recieved within 2 days of purchase, which is was very pleased with! All plants were wrapped and packaged very well. All plants arrived arrived in perfect condition and not even a little bit of soil out of place! Absolutely great experience and would definitely purchase from here again!
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Lina Q.
July, 2023My plant came very quickly & extremely…
My plant came very quickly & extremely well packaged. The plant is very healthy and loving it’s new home.
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Kat K.
July, 2023Quick dispatch
Packaging was great, and dispatch was really fast. Plant needs a little TLC, but nothing that a bright spot won't fix.
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Joey D.
June, 2023Happy with plants, but half the...
Happy with plants, but half the leaves did fall off when unboxing. I got a mystery box of string of thing
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Martyn F.
June, 2023Good service, delivered on time. Plants...
Good service, delivered on time. Plants were watered and well packaged. Will definitely order again.
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Emily T.
June, 2023Great selection of plants online, website...
Great selection of plants online, website is easy to navigate. Delivery was fast and plants were well packaged and secure. Plants are beautiful and add such character to the house. Would buy from here again.
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Ken C.
June, 2023Three plants ordered. They all came...
Three plants ordered. They all came in good time, very securely packaged and all in excellent healthy condition.
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Vi W.
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Tom B.
June, 2023Great value for money
For the size and quality, the Plaited Money Tree feels like great value. It arrived looking very healthy indeed and was well packaged to prevent any issues in transit. Happy with the purchase overall.
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Malachy M.
June, 2023Excellent service, had a slight problem...
Excellent service, had a slight problem with the order, was sorted within a day without issue and plant delivered two days later. I have ordered twice now and all plants arrived within time window in a well protected and healthy state,will happily be ordering again soon
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Krista L.
May, 2023Really helpful with customer service, fantastic...
Really helpful with customer service, fantastic selection of plants, super happy with my plants and will definitely be making more orders!
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Will S.
May, 2023Really appreciate how carefully packaged the...
Really appreciate how carefully packaged the plants were!
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Nicholas W.
April, 2023 -
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Susan E.
April, 2023Happy House Plant Arrived on time in good condition and…
Arrived on time in good condition and well packaged, as it is replacing a similar plant which I had for 30years it has got a bit of catching up to do but I have high hopes Thank you
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S E.
April, 2023Order didn't arrive on time...
Order didn't arrive on time
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Vanesa M.
March, 2023SCAMMERRRS! Avoid!!!! I got this “pink...
SCAMMERRRS! Avoid!!!! I got this “pink philodendron” and is in a horrible condition, is only worth it to go straight to the bin. The plant is hardly “standing, it’s crooked and there’s no “pink” in any of the leafs, what a rip off!
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Shivank S.
March, 2023I have ordered here a few...
I have ordered here a few times as they seem to have orchids which you cant quite find anywhere else at times! Really good stock! I have had a few issues with the plants I have ordered. For example I ordered 3 mystery orchids and they were all phals and they didnt really make it through transport so each died within 1-3 days. A few days ago I ordered one of their jewel orchids which only had two parts growing rather than the 3/4 in the images they showed on their website. I am aware there must be a lot of variablity as I ordered an oncidium and this had sgnificantly more pseudobulbs than their images provided (well impressed!), so take that in mind when ordering from here. Very receptive customer service whenever I emailed them about my concerns, thus would recommend them and would buy again. Just be aware of the variability and that fragile plants may indeed get damaged like orchids at times.
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Stephen S.
February, 2023Nice plant
Nice plant. Arrived in good time and in good condition. Would definitely use again!
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Theolyn J.
February, 2023I couldn’t find this plant Cissus...
I couldn’t find this plant Cissus Rhombifolia anywhere except here… and although it was a bit pricey I’m so happy I bought it … arrived quickly, really well packaged so in great condition… to get free delivery I ordered another plant too ‘Devil’s Ivy’ .. also a beautiful specimen. I would definitely order from this website again! One happy plant lover!
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Kristin B.
January, 2023So happy with my box of...
So happy with my box of beautiful baby plants... beautifully packaged
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Kate C.
January, 2023Superb
My order arrived really promptly and the plant was in excellent condition. It was bought as a present and the recipient was delighted.
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Martin B.
January, 2023Plants delivery and condition
The order wad executed well and received in good time, the one issue I have with my recent order is that the fern plant had half of the leaves twisted inwards as if they had neen crushed. I gave them a spray and caressed them back into shape, not sure how they would have been if delivery had taken longer.
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Maria R.
December, 2022Excellent
The order has been processed quickly and efficiently. The product did arrive as promised, before Christmas. Well packed with care and I have received in very good conditions.
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1053 1.
December, 2022Excellent Service
Thank you for the quick delivery of my order, received today. The plants are in excellent healthy condition. Packing to protect plants in transit exceptional, I will certainly buy from Houseplant uk again.
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Sally S.
December, 2022Ordering was easy and then it was…
Ordering was easy and then it was delivered as a gift with ease. If only the rest of my Christmas shopping had been as joyus.
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Laura E.
November, 2022All plants in one place
Amazingly quick service and all came nicely and individually packed plants , really happy.
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Reka R.
October, 2022Beautiful plants
Beautiful plants, fast delivery. Very satisfied with my purchase.
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Jennifer R.
September, 2022Lovely plants very pleased with them,...
Lovely plants very pleased with them, will be definitely buying some more
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Penny L.
August, 2022Chose my plants from an extensive...
Chose my plants from an extensive collection. Ordering and payment was easy. Recieved my plants a few days later in lovely condition. The handy leaflet was informative. My plants are settling in nicely despite the heat!!!
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Mary D.
July, 2022I ordered a rare succulent plant...
I ordered a rare succulent plant for £28 that withered up and died two days after arriving, even though I followed all directions. I contacted Houseplant.co.uk twice to see if they would replace or compensate me in some way, and received radio silence. Really disappointed both in plant quality and customer service. I would look elsewhere for your houseplant needs.
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Laura P.
July, 2022Lovely healthy plant, delivery as advised,...
Lovely healthy plant, delivery as advised, great communication will definitely use again!
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Dorothy S.
July, 2022Quick delivery and expertly packed. Would...
Quick delivery and expertly packed. Would certainly use again.
