Customer Product Reviews

I gave the plant as......

I gave the plant as a gift. An excellent service and a quick delivery!

Plant arrived on time and......

Plant arrived on time and packed really well. Just what I was looking for.

Smooth process 😎...

A very smooth process and the best quality of plants around and the delivery was just as smooth.

Great service, prompt delivery and......

Great service, prompt delivery and well packaged

Order arrived quickly and very......

Order arrived quickly and very safely packed. I like the fact there was some care information with the plants. I will definitely be ordering again

I'd been looking for a......

I'd been looking for a creamy coloured Phalaenopsis orchid for some time and saw Caribbean Dream on this site. I checked other photos on different sites and some showed a much darker flower so I kept leaving it though I returned to Houseplant UK many times. I finally decided to risk it and ordered this orchid which happened to also be reduced in price at the time. I presumed the price would reflect the fact that the plant would would be at the end of flowering and was happy to accept that I might not see it at its best for another year. I was so wrong. When it arrived I was thrilled and I couldn't stop looking at it. Every day I stand and admire it. It was very like the photo just so much more beautiful. Two foot tall and covered with flowers atop strong thick stems. It had been packed with such care and was in perfect condition The little Aloe vera plant I'd ordered was very healthy too. I would not hesitate to buy from Houseplant UK again and would recommend this company to anyone. The care taken to ensure plants arrive with customers in wonderful condition is a reflection of the company ethos and is a credit to them. Future customers should buy with confidence.

Very Satisfied

Quick, arrived beautifully packaged, no damage, healthy, attractive plants. Recommend

Excellent set of options on......

Excellent set of options on a good site, I got three plants that arrived carefully packed with detailed care instructions

I was really happy with......

I was really happy with the plant itself—it arrived healthy and made a lovely gift. Unfortunately, the packaging let it down. The directional arrows on the box were incorrect, so it wasn’t positioned properly during transit. When I opened it, the soil had shifted and spilled all over the floor. The plant was also very dry on arrival, but thankfully perked up after a good drink.

Very good quality plants have...

Very good quality plants have ordered many times never had issues

Looking for air plants -...

Looking for air plants - intriguing things. Nothing locally, so online I went, chose a couple who turned up wuickly and carefully packed. You can just see them nested in a larger brown shell in the kitchen window jungle.

Beautiful Plants, arrived in perfect...

Beautiful Plants, arrived in perfect condition and looks so happy in their new home

1st time Houseplant buyer approval!

My purchase was so easy. I didn't know what I wanted to start with and after looking through several sites I found Houseplant.co.uk. I was able to browse the different types of Houseplants ie non toxic to pets and the level of care and maintenance just by clicking on the plant. It was so helpful I only intended to buy 1 plant and came away with 2 .

Quick service, packaged well. Happy...

Quick service, packaged well. Happy with my purchase.

The cactus was delivered promptly...

The cactus was delivered promptly and well packaged

Great plants. Fit and very...

Great plants. Fit and very healthy. Bought of a different site first time and they were really not good.

Carnivorous plants mystery box review.

Houseplants' website is easy to navigate with good clear pictures and informative descriptions of the plants. They have a wide selection of interesting plants and I've bought from them several times. Their prices are always competitive. The carnivorous mystery box came quickly and was very well packaged. The three plants were in great condition and are growing happily at the moment. I will definitely use Houseplants again, they offer a top service and it's a pleasure ordering from them.

Really happy, quick delivery and...

Really happy, quick delivery and great plant!

Fantastic service. My plants arrived...

Fantastic service. My plants arrived quickly, very well packaged and are lovely healthy plants. Will definitely use again x

Ordering and delivering of my plant.All dealt with care,experience right to…

All dealt with care,experience right to the delivery. The plant arrived in a very good condition. Well pleased.

One of the best places I have shopped…

One of the best places I have shopped online, there prices are very good, there plants are of top quality and are in beautiful condition when received, they are so well packed for travelling, nothing is ever broken and when unpacked they are in perfect condition, thank you so much

Absolutely love this company! The...

Absolutely love this company! The plants are gorgeous!

I had to replace the...

I had to replace the plants in my flat because I was getting a new dog and some weren't safe. The website clearly shows safe plants to make things easy when browsing. When they came they were beautiful, in great condition, well wrapped and they were delivered within 2 days. I'd definitely use Houseplant again.

Great plant great service...

I ordered my plant and it came really quickly. It was packaged really well and my plant arrived in great condition. On the website there’s a printable sheet that gives care instructions for your plant. Really happy with my new plant

Quick service

Quick service, good quality plant.

Quick delivery...

Quick delivery, lovely plants all in good condition

Amazing quality...

It was really easy to navigate the website and find the specific plant I wanted, the offered a range of sizes as well as the correct size plant pot to go with the plant. I like the fact that the plant isn’t in shipment for longer than 48 hours and they try to limit this as much as possible. When I received the plant, it was very well packaged which prevented it from being damaged in transit. The plant isn’t exactly what I wanted

Gorgeous plant delivered quickly

Gorgeous plant delivered quickly. Now I just have to keep it alive 😬

Great service and plants......

Great service and plants quality, highly recommended!

Great selection at reasonable prices...

Great selection at reasonable prices

My experience was great......

My experience was great from the start to the end. My plants arrived within two days and were securely packed. All three have now adjusted to their new home and are doing well.

Very quick delivery and......

Very quick delivery and plants as expected when unpacked

Brilliant company Brilliant communication......

Brilliant company Brilliant communication Brilliant delivery Brilliant healthy happy plants!!üëçüëçüëçüëç

Fast delivery good communication......

Fast delivery good communication and the plants are in fantastic condition, well done

Good value palm

Very pleased with the Areca Palm i received. Good size,price seemed fair compared to local places. Might get another!

Excellent plant and service

Excellent plant, good price, efficient service and delivery. Very pleased all round!

Easy to use...

Easy to use plant in good condition considering travel some minor damage

First time I...

First time I have used houseplant. Very impressed with website, both easy to navigate and ordering was easy. Fast delivery and plants arrived in excellent condition. Will definitely use again__

Delivered in good...

Delivered in good time but plant so much smaller than expected (should be 20-30cm). Responsive customer services but have suggested plant may grow to that height nicely once repotted. There is no denying the plant is cute, but it was not what we were expecting and we wouldn't have bought the pot to go with it, if it needs repotting. Therefore 2 stars as was not what we ordered and now has to stand somewhere different to the planned location. Unfortunately we wouldn't recommend houseplants for online plant deliveries.

Easy to navigate website and ordering

Easy to navigate website and ordering Quick and efficient delivery Plants in excellent condition

My order, which included the Plaited Money Tree, arrived in perfect shape. All the plants look healthy and clearly well cared for before they were sent out. Very impressed with the careful packaging used.

I was delighted to receive three gorgeous plants…

I was delighted to receive three plants all in excellent condition, as it’s always a worry whether they’ll make it in one piece! One plant (the begonia) was a little dehydrated but quickly perked up after a good drink. If I might suggest using tissue paper rather than the shredded material which can get caught around delicate plants and is tricky to remove. Thank you for my plants and I’ll definitely be back for more!

Great product and speedy delivery....

Great product and speedy delivery.

Beautiful plants

Beautiful plants! Really well packaged and all doing well. Delivery was super quick!!

Daughter loves it

Sent this Palm to my daughter for her new flat. She said it arrived quickly and looked beautiful Service sounds spot on.

Plants arrived quickly and well packaged....

Plants arrived quickly and well packaged. Plants in excellent condition. Good prices. Will definitely buy from this company again. Thank you so much

This is the 2nd time I...

This is the 2nd time I have sent gifts using this service. Everyone was delighted with the quality of the plants and pot. The delivery was just as required with a time slot. Packaging was impressive. I will use this service again and again

The plants came quite quickly which...

The plants came quite quickly which was good but they didn’t come with any instructions

I'm impressed.

The website is clear and attractive, ordering was straightforward, and delivery was fast and efficient. The plants arrived carefully packaged and in perfect condition. I've never bought plants online before but if these three continue to do well I'll definitely buy from this company again.

Very happy with both service and...

Very happy with both service and product.

very please with all products and...

very please with all products and care that was taken with packaging

5 Stars

Prompt delivery however on unpacking, a...

Prompt delivery however on unpacking, a leaf had broken off the Swiss Cheese Plant

Recommended Houseplant Seller

My Palm arrived promptly and in perfect condition, cant fault it. Communication about delivery from DX was clear and helpful. Definitely a recommended seller for nice houseplants.

Brilliant service as always. Nice healthy...

Brilliant service as always. Nice healthy plants as usual delivered super quick

Lovely plant, good service all round

Ordered the Money Tree, and it's a truly lovely plant. It arrived very well packaged and seems incredibly healthy. Also appreciated the good customer service and clear communication throughout the process – felt looked after.

Healthy looking palm.

Received my plant today. It's very healthy looking, nice full shape. Delivery was efficient and the plant was extremely well protected in its box. Good stuff.

Excellent service from Houseplant. I bought...

Excellent service from Houseplant. I bought some succulents for Mother’s Day and they arrived well ahead of when they were due and were well packaged and healthy plants 🪴. I will definitely use Houseplants again. Pete Harris

My Parlour palm arrived very well...

My Parlour palm arrived very well packaged and looks very healthy. I'm looking forward to seeing it grow and mature. Thank u.

Great company with a fantastic selection...

Great company with a fantastic selection of beautiful and unusual plants. Have ordered from them 4 times now and every time has been a great experience!

My ordered plant, a cactus, arrived...

My ordered plant, a cactus, arrived promptly and extremely well packaged. The plant itself is in tip top condition and as expected. I have no hesitation in recommending Houseplant

Really good quality plant excellent…

Really good quality plant excellent colours can’t fault it. Excellent service from start to finish easy order and a quick delivery, very well packaged plants did not sustain any damage whatsoever in transit. Really happy will definitely use again

Plant arrived with leaves dropping off...

Plant arrived with leaves dropping off in the packaging. Then over the next few days it steadily lost more & more until the plant was put in the compost bin The photos I have uploaded are the photo of the plant I thought I was purchasing the package and state of how it arrived The customer service were not forthcoming with a refund I asked for Needless to say I will not be returning to this company and i advise people to beware!!!!!

String of pearls

I bought three plants as a Christmas gift, 2 of the plants were in great condition however the third was rather disappointing. It was a string of pearls plant and not in very good condition with only one dangling string which had to be snipped off as it was dead.

Orchid bought as a gift for...

Orchid bought as a gift for our dear friend's birthday on Christmas Eve. Delivered in good condition and she is looking forward to the flowers opening.

Easy to make orders and quickly…

Easy to make orders and quickly delivered.

Top quality plant

Received my Plaited Money Tree today. You can tell it's a top quality plant - very healthy looking and a decent size too. Arrived wrapped inside the box and delivery was quite quick.

Plants were really nice

Plants were really nice

Really good selection and great prices,...

Really good selection and great prices, especially on the sale stuff. Plants were delivered well protected and looking pretty fresh. The quality of the plants that arrive are good too, you can tell they were well looked after before shipping.

Beautiful orchid arrived well packaged, I...

Beautiful orchid arrived well packaged, I was expecting a plant to not be in flower but received one with two multiple stems with beautiful flowers. Thank you so much.

Ordered a couple of houseplants, one...

Ordered a couple of houseplants, one arrived looking a bit distressed. Upon contacting the vendor with my concerns, I was given advice on how to help the plant recover and a new plant was sent in addition. Really gratefull for the vendor's help and expert advise. The new plant was a fabulous gesture and very much appreciated. Both plants are now looking great!

This was my first purchase from...

This was my first purchase from Houseplant, so I was not sure how it would work out. I was not disappointed! I was kept fully aware of the progress from when I placed the order, through dispatch and right up till it reached my front door. Not only was it well documented, it was also quick - 3 days from order to receipt. I was very impressed with the packaging. I undid it all, lifted out the plant (noting that all the flowers were still intact), put it into a ceramic pot and then onto the window sill. Now it is down to me to keep it in that excellent condition.

4 Stars

Beautiful plants my venus fly trap…

Beautiful plants my venus fly trap looks amazing! My Tradescantia Zebrina is lookin very dishevelled and abit battered not sure if this was from transport it is a beautiful plant hoping it will bounce back have emailed company about damages plant awaiting reply

Eight perfect plants

I ordered four plants. The delivery was prompt, the packaging excellent and the plants very healthy. I was so pleased that I ordered another four plants - and every one of them looks great in my home. Heather

Lovely pothos plants. Love the neon...

Lovely pothos plants. Love the neon one especially. Well wrapped plants, although the courier clearly allowed the box to be bounced about a lot in the back of the vehicle. Love thus plant company though. I think the only thing I would advise new customers is to ensure you read all the details regarding plant sizes as clearly I didn't

This Money Tree is such a lovely feature plant for my living room. The plaited stem is very attractive and makes it stand out. Arrived in great condition thanks to the super careful packing. Very pleased.

Very fast, plants arrived in health...

Very fast, plants arrived in health and in great state

Quick delivery. Packaged exceptionally well. No...

Quick delivery. Packaged exceptionally well. No leaves lost. Hopefully plants will do well. Will buy from them again in the future!

I couldn’t believe the plants they...

I couldn’t believe the plants they had for sale. I was a little nervous about buying online plants but they arrived well wrapped In great shape and I will be buying lots more In future Great deals to be had from there extensive houseplant collection!

Well packed and arrived in excellent…

Well packed and arrived in excellent condition. My mother was delighted!

Ordered a Monstera Received one quickly...

Ordered a Monstera Received one quickly Few issues though , a torn leaf that had browning on the torn edges ( means was torn before shipping ) Also damaged leaf stem on the underside causing the leaf to fold. I mean these were not huge faults really as the plant appears healthy. But I was expecting a perfect plant given their freshness guarantee.

The Money Tree looks fantastic! Arrived with crazy amount packed and seems like a very healthy plant. It's already a great addition to my little plant family. The quick delivery was a definite bonus!

Excellent plants. Delivery fast. Will purchase...

Excellent plants. Delivery fast. Will purchase from you again Terri Leconte

Excellent experience

Prompt delivery Careful packaging Product exactly as described

Highly recommended especially for gifts…

Highly recommended especially for gifts ordered a butterfly orchid for mother day last week . very reasonably priced and the plant wrapped up w well and healthy

Easy to find what I wanted and order

Easy to find what I wanted and order. Delivery came quickly. Plants were all in great condition.

Superb service - so quick. The...

Superb service - so quick. The plant I ordered arrived intact with no damage whatsoever - very pleased with my new Palm. Thank you so much :)

Fast delivery and plant matches description...

Fast delivery and plant matches description and photos. Will be buying again in future

Issues with delivery ignoring requested neighbour...

Issues with delivery ignoring requested neighbour drp off so plants were boxed up and being moved around for a couple of extra days until i could reschedule delivery. My plants had some minor damage, probably because of above, but nothing I can't sort. Lovely plants at a fair price. Will use again.

Not received my order - dont...

Not received my order - dont answer any emails or phone calls. Very Disappointing

I like the range of plants on offer…

I like the range of plants on offer here. Garden centres are rubbish for house plants, these days.

I was impressed with the value of my…

I was impressed with the value of my purchase, all my plants arrive healthy and happy with great service. I would recommend them to my friends. Big thumbs up 👍

A five star experience all round!

Everything from the website to the delivery was fantastic. My plants are lovely, and settling wonderfully to their new homes. They were packaged safely and securely in fully recyclable packaging. A five star experience all round.

5 Stars

Healthy plants arrived very quickly and...

Healthy plants arrived very quickly and brilliantly packaged to protect them and reduce dehydration. Nice consideration of eco packaging.

Haven't a thing to complain about...

Haven't a thing to complain about turned up sharpish and in good health.

Website was easy to use, plant...

Website was easy to use, plant was dispatched quickly and arrived next day. The plant was in excellent condition and larger than expected.

Nice condition plants. Very well packaged....

Nice condition plants. Very well packaged.

The website and payment are easy...

The website and payment are easy and quick to navigate. I was given regular updates on delivery partner/time. The plants arrived within 28 hours of ordering them. They were well packed and protected and more established than the same plants from other websites. I will certainly use them again and recommend them to my friends