Customer Product Reviews

Verified customer reviews Verified reviews from customers who ordered this product. Reviews collected from independent review partners.
  • Verified
    Amanda H.

    Perfect service!

    Fast delivery, wrapped well, and a free plant! Perfect! Will definitely use again xx

  • Verified
    Gordon L.
    December, 2025

    Packaging was undamaged met the......

    Packaging was undamaged met the courier at the door, everything was very well documented first class service.

  • Verified
    Wayne S.
    December, 2025

    So much choice amazing products......

    So much choice amazing products prompt delivery thanks guys made one mother-in-law very happy

  • Verified
    Josh E.
    December, 2025

    Lovely healthy plant

    Lovely healthy plant, well packed and arrived within 24 hours!

  • Verified
    James C.
    December, 2025

    Plants arrived in good condition and...

    Plants arrived in good condition and as promised on time

  • Verified
    Peter N.
    December, 2025

    Since I discovered Houseplant UK......

    Since I discovered Houseplant UK I have always received excellent plants which are always individually labelled which is important, plus they are all carefully packed and despatched within 48 hours. The follow up service is very good if 1 should have a query, I hope you continue for years to come, keep up your excellent service.

  • Verified
    Dipak U.
    December, 2025

    I bought the money tree as a Xmas…

    I bought the money tree as a Xmas present and it did not disappoint… it came well packaged and delivered next day… I was told the money tree was fantastic addition to their plants and it came as described… five stars to house plants and definitely I will buy again from them in the future…

  • Verified
    Sandra G.
    November, 2025

    The plant came in an......

    The plant came in an absolutely mint condition. I was very well informed of the delivery date as well. Will definitely buy from this website again

  • Verified
    Nada C.
    November, 2025

    Great choice. I am so......

    Great choice. I am so happy to have found new types of orchids to add to my collection. Plants came in perfect condition and well packaged. good communication about the delivery. Will shop again am sure.

  • Verified
    Kirsten D.
    November, 2025

    Great service that was fast......

    Great service that was fast and easy.

  • Verified
    Jenny P.
    October, 2025

    My Houseplant order went well it…

    My Houseplant order went well it arrived very quickly by courier. It is a beautiful little plant and is happy in its new pot. All good thank you.

  • Verified
    Kira M.
    October, 2025

    The plants arrived wrapped so…...

    The plants arrived wrapped so carefully. All were in great condition when they arrived and the delivery was very quick. Would definitely order here again!!

  • Verified
    Lily W.
    September, 2025

    Health plants, fast delivery, very......

    Health plants, fast delivery, very pleased.

  • Verified
    Jonathan T.
    September, 2025

    Speedy service, excellent package and......

    Speedy service, excellent package and top quality plant! All around brilliant!

  • Verified
    Gary W.
    September, 2025

    The plants were much smaller......

    The plants were much smaller than I expected for the price, but I cannot fault the quality or the care with which they were packed. The information leaflet was useful too. I’ll wait to see how they do and will then add to my collection.

  • Verified
    Holly B.
    September, 2025

    Lovely plant

    Lovely plant, well packaged and arrived in good time.

  • Verified
    Carla C.
    September, 2025

    Very pleased

    Very pleased with my order, arrived well packaged and in good condition. I ordered as a gift while on holiday on Saturday 13th and it arrived Monday 15th, great service!

  • Verified
    Richard S.
    September, 2025

    Great plants and speedy service as…...

    Great plants and speedy service as always

  • Verified
    Rajesh P.
    September, 2025

    Brilliant service. I be back!!!...

    Brilliant service. I be back!!!

  • Verified
    Sally C.
    September, 2025

    First time I had used...

    First time I had used this company and have to say am most impressed. I ordered a Bird of Paradise for my granddaughter and it was delivered as promised and she reported it was packaged well and arrived in good condition. Thank you

  • Verified
    Nicola R.
    September, 2025

    Happy plants, happy home, delivered straight to your door

    It's great to be notified of many rare and unusual plants. There is a lovely choice and are packed excellently they have not moved at all in the packing and arrive in perfect condition.

  • Verified
    Andie M.
    August, 2025

    First time I have used...

    First time I have used this place, really well wrapped and packed and in great condition when they arrived. Will definitely use again

  • Verified
    Phill W.
    June, 2025

    Excellent service. Great choice of plants,...

    Excellent service. Great choice of plants, delivered and packaged well. Plant of great quality and beautiful. Will use again.

  • Verified
    Stephen P.
    June, 2025

    Quite good but delivery was...

    Quite good but delivery was delayed and there was no easy way to resolve this.

  • Verified
    Rusne R.
    March, 2025

    Happy plants

    The plants came very quickly but safely! They were wrapped up in their own little bag to avoid any spillage or damage. The little “how to…” guide was very useful too.

  • Verified
    Raphael C.
    March, 2025

    Amazing experience! Plants shipped quickly...

    Amazing experience! Plants shipped quickly and very well packed. Received my 4 plants on the next day looking great! I’m very happy with my purchase!

  • Verified
    Lorraine F.
    March, 2025

    First time using Houseplant UK My...

    First time using Houseplant UK My plant arrived within 3 days . Very well packed and nothing damaged, extra straw around the soil and plastic in the plant pot holder . Plant looks so healthy . It was expensive but I need to take care of it ..😊 Will use again and will definitely use again Thank you

  • Verified
    Meg M.
    March, 2025

    Looked for this plant for my...

    Looked for this plant for my daughters birthdau for a long time..... Delighted ..healthy and quickly delivrred

  • Verified
    Martin B.
    February, 2025

    Wide ranging choice of Plants...

    Wide ranging choice of Plants made choosing very difficult (choices choices). Purchase all delivered in just a few days. Plants packaged well to protect them in transit and they now settling in nicely.

  • Verified
    Granny T.
    February, 2025

    Love my plant

    Love my plant. Good speedy delivery

  • Verified
    Chris L.
    January, 2025

    Plant arrived in perfect......

    Plant arrived in perfect condition, you can tell it was packed with care and the plant has been well cared for. It had lots of packaging which I would usually find annoying, but without it, the plant would have almost certainly been damaged. Thank you houseplant UK :-)

  • Verified
    Laima L.
    December, 2024

    Second time I have......

    Second time I have ordered from Houseplant UK and I must admit the service, delivery and product has been great. You can tell that great care is taken when packaging the plants so they arrive looking perfect! Thank you!

  • Verified
    Louise S.
    December, 2024

    Quick delivery

    Quick delivery. Well packaged. Happy with what I ordered.

  • Verified
    Jane F.
    November, 2024

    Beautiful plants quickly delivered.......

    Beautiful plants quickly delivered. Very pleased and would use again.

  • Verified
    Wendy C.
    November, 2024

    My plant arrived this......

    My plant arrived this afternoon safe and well along with the plant pot I ordered for it. I will definetly buy from Houseplant.co.uk again. ______

  • Verified
    Ryan M.
    November, 2024

    Good quality plants, packaged......

    Good quality plants, packaged very well and delivered promptly

  • Verified
    Carl W.
    October, 2024

    Excellent service

    Simple ordering process, speedy reliable delivery. House plant was in good condition and doing well.

  • Verified
    Colin A.
    September, 2024

    Easy to use website and easy...

    Easy to use website and easy delivery in great packaging.

  • Verified
    Charlene I.
    August, 2024

    The plants came well packaged and

    The plants came well packaged and protected in eco friendly packaging which was great. Was a little disappointed with the odd shape of one of the moss balls but hopefully I can trim it to make it more spherical

  • Verified
    Sandra S.
    August, 2024

    Beautiful plant

    Beautiful plant. Well packaged. Prompt delivery. Will definitely order again soon. Thank you

  • Verified
    Charlotte W.
    August, 2024

    Quick and easy...

    Quick and easy. This was a gift for my sister in law and she says the plant is beautiful and colourful

  • Verified
    Ollie W.
    June, 2024

    Great. Easy to use and delivered...

    Great. Easy to use and delivered quickly and in great condition.

  • Verified
    Lisa T.
    June, 2024

    A great choice of plants that...

    A great choice of plants that are unusual. Safe and prompt delivery- plant was well packaged and arrived safely

  • Verified
    Wendy C.
    May, 2024

    My plant arrived this afternoon safe...

    My plant arrived this afternoon safe and well along with the plant pot I ordered for it. I will definetly buy from Houseplant.co.uk again. 😀😀😀

  • Verified
    Mark K.
    May, 2024

    Brilliant selection of plants. Good info...

    Brilliant selection of plants. Good info on plant care. Purchasing and delivery was smoth and professional. And the plants have made a awesome addition to our home..

  • Verified
    Wendy C.
    May, 2024

    My plant arrived this afternoon safe...

    My plant arrived this afternoon safe and well along with the plant pot I ordered for it. I will definetly buy from Houseplant.co.uk again. 😀😀😀

  • Verified
    Rachel M.
    May, 2024

    Was gobsmacked when this......

    Was gobsmacked when this plant arrived. I paid £40 and expected something substantially bigger. I’d have been better paying a visit to the local garden centre which I’ll be doing in the future.

  • Verified
    Marisa B.
    April, 2024

    Fantastic plants, so healthy and vibrant....

    Fantastic plants, so healthy and vibrant. Arrived very well packaged and quickly too ☺️🌱

  • Verified
    Ian C.
    April, 2024

    Great speedy ordering & delivery. However,...

    Great speedy ordering & delivery. However, the pot I ordered with the plant was delivered completely broken, I guess that can happen, no problem - I dropped a quick email back with a photo asking for a replacement, 2 chasers - no response in 27 days so far. But you keep sending me great offers! I won't be buying anything else, however great an offer until you respond to my request for a replacement. Thanks.

  • Verified
    Emma H.
    March, 2024

    Bought a few things and the...

    Bought a few things and the quality has been great and speedy delivery with good communication all the way through.

  • Verified
    Nicola R.
    March, 2024

    Excellent quick delivery, very pleased with...

    Excellent quick delivery, very pleased with my lucky bamboo plant. Arrived in perfect condition. Will definitely recommend

  • Verified
    Rebecca R.
    March, 2024

    Absolutely brilliant experience using this website!!...

    Absolutely brilliant experience using this website!! One of the plants I ordered didn't pass quality check, so they immediately emailed me and offered to replace it or refund it, or asked if I'd like to wait for another one. I asked for a replacement and asked them to choose, I got the most gorgeous plant instead!! So happy with the quality and service from this place, will definitely order again!

  • Verified
    Beverley C.
    February, 2024

    I found the website useful and...

    I found the website useful and easy to use the plants were reasonably priced and when they arrived they were in good condition...The service was really excellent I shall be recommending this company to my friends and family!!

  • Verified
    Kathryn C.
    February, 2024

    Great quality and value, with speedy...

    Great quality and value, with speedy delivery. Would recommend

  • Verified
    Tony Z.
    February, 2024

    5 Stars

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    Georgie B.
    January, 2024

    Bough a little mystery box of…

    Bough a little mystery box of succulents and they were all perfect. I’ll be buying more for sure and trying some larger plants too.

  • Verified
    Louise T.
    December, 2023

    I’m very impressed! Beautiful plants in...

    I’m very impressed! Beautiful plants in great condition and very well packaged. I would highly recommend.

  • Verified
    Cleomeer C.
    December, 2023

    Wonderful plants

    Well looked after plants for delivery, which seem to have travelled well. 5 days in and they are still going strong. Very impressive and easy to order too.

  • Verified
    Smry S.
    November, 2023

    Very well packaged plants by post!

    Plants arrived promptly, really well packaged and in very good condition. All communication with houseplant.co.uk has been positive and I would definitely use them again.

  • Verified
    Christine L.
    November, 2023

    Easy to browse site and check...

    Easy to browse site and check out. Lovely plants well packaged and swiftly delivered!

  • Verified
    Jo J.
    November, 2023

    I love your plants

    I love all the plants I've ever received from Houseplant. Good quality, great choice, even better prices. Easy-to-use website, smooth transactions, speedy, well-packed delivery.

  • Verified
    Andrew C.
    November, 2023

    Terrrible delivery service!…

    2 stars from me because they use the delivery company DX. Read the reviews here your self about DX, they're notoriously unreliable and impossible to contact. I recently ordered a small house plant and it's been delivered to Glasgow (I live in Edinburgh). Despite DX making the mistake it's apparently up to me to sort out the issue and reschedule delivery (2 days later than it should have been). God knows what state my poor plant will be in when it's finally delivered (if at all!)! I will never order anything again from Houseplants UK while they continue to use DX for their deliveries. Be warned!

  • Verified
    Kat E.
    October, 2023

    Nice healthy couple of plants, arrived...

    Nice healthy couple of plants, arrived quickly and well packaged. They've already put on some growth in the last couple of days.

  • Verified
    Bridget W.
    October, 2023

    Plants arrived extremely well packaged with...

    Plants arrived extremely well packaged with no soil spilled, even though the courier left the parcel upside down. Plants were very healthy and are doing well. Care instructions for after delivery were included and were very useful. I'm extremely impressed with this company and will order again.

  • Verified
    Mark B.
    August, 2023

    Received 2 orchids from......

    Received 2 orchids from houseplant UK and I have to say they arrived very well packaged and in really good condition I would highly recommend and will definitely buy from them again

  • Verified
    Penny Y.
    August, 2023

    Ordered the Money Tree and was just very impressed with the excellent packaging when it arrived. Clearly a lot of thought goes into making sure the plants arrive safely. It's now looking great in my office.

  • Verified
    Mark T.
    August, 2023

    Plant and pot arrived quickly and...

    Plant and pot arrived quickly and in perfect condition.

  • Verified
    Natalie K.
    July, 2023

    great selection, delivery arrived quickly and...

    great selection, delivery arrived quickly and well packaged. Very happy.

  • Verified
    David C.
    July, 2023

    Excellent service. Ordered the orchid mystery....

    Excellent service. Ordered the orchid mystery. Delivered with care (this way up). Tall box & well packaged. Won’t hesitate to order again & already have. Fantastic. Like to see a few more orchid species. Not a criticism, a suggestion.

  • Verified
    Jack S.
    July, 2023

    Perfect plants and packaging

    Perfect plants and packaging

  • Verified
    Carole J.
    July, 2023

    The plants were delivered very quickly…

    The plants were delivered very quickly and were so well protected/packaged, I was very impressed!

  • Verified
    Jade G.
    June, 2023

    Site is simple and easy to...

    Site is simple and easy to use, I was looking for a specific cactus and I found it straight away. Delivery was fast and my cactus came packaged really really well. They also leave you a print out with a care guide in the parcel so that’s a nice touch. Will definitely be buying from here again!

  • Verified
    Steven M.
    June, 2023

    Great plants & delivery....

    Great plants & delivery.

  • Verified
    Mrs P.
    June, 2023

    Present for my Dad

    Arrived early. Ordered on the 6th arrived on the 7th of June. Plants all safely and securely wrap, not one grain of soil lost. Should have ordered more, present for a family member. Put 3 in a pot he absolutely loves them. The others are being added to my cacti collection. Had a query after I had placed the order, (evening) received a reply the next morning. Amazing thank you once again.

  • Verified
    Superrosiejo S.
    June, 2023

    Succulent Order from Houseplants.Co.Uk

    I ordered a number of succulents. Firstly, I would say that they all arrived alive. Some of them (from the succulove box) were not so great - they were so dried out and needed some immediate care. The remaining plants I ordered were good, except for one. I paid £15-£16 for a pink jelly bean plant and it was in really poor condition. This was not because the plant was badly grown or poorly looked after, but was poorly packaged. It was packed so tightly, the plant was damaged. Now I hope it survives, but It does not look good. I know why plants are well packed - but the clingfilm should not be so tight the plants are damaged in the process. Overall, not the most brilliant experience, but OK in the main. The larger plants, in particular the sunrise succulent and money plant are really lovely specimens. I have popped all my new plants in to their new pots, with their new special soil and decorative mini stones and have given them a tiny water and some succulent food, so let's see how we go.

  • Verified
    Charlotte B.
    May, 2023

    Always buy my plants from houseplants....

    Always buy my plants from houseplants. Always amazingly packed and great quality

  • Verified
    Andy J.
    May, 2023

    Delivered in two days, really well...

    Delivered in two days, really well packed. The orchid I received exceeded expectations and after a small drink is looking glorious. All this is especially pleasing, as the plant is a birthday gift, bought with a time contingency that is now not needed, so mum gets her beautiful gift early! Well done to all involved!

  • Verified
    Elaine E.
    May, 2023

    Great variety of plants and good,...

    Great variety of plants and good, quick service. Only reason not a 5 was that the plant was a lot smaller than I expected.

  • Verified
    Abel M.
    May, 2023

    Recommend!

    Great delivery and plants well packaged.

  • Verified
    Katie H.
    April, 2023

    Healthy plants and well packaged. Quick...

    Healthy plants and well packaged. Quick delivery.

  • Verified
    Tammy R.
    April, 2023

    Plantastic!!!

    I used this company for the first time last week. Excellent customer service quickly rectified my mistake of adding an incorrect detail on my address. Plants arrived promptly and securely packed. Most importantly, plants were healthy and in tip top condition. I bought these plants for myself but in future I will send plants from this company instead of flowers as gifts. Wonderful experience, top quality products. Superb!!!

  • Verified
    M S.
    April, 2023

    Amazing

    Amazing! Everything came beautifully packaged to protect the plants and within 2 days. I got the ‘rescue me’ and the plants are great, cannot wait to nurse them back to health

  • Verified
    Sally S.
    April, 2023

    Great plant as described

    Great plant as described. Bit on the expensive side but wanted one for ages so made the leap. Can't fault service and arrived well protected. Thanks.

  • Verified
    Rachael L.
    April, 2023

    Excellent communication, quick delivery, carefully packaged...

    Excellent communication, quick delivery, carefully packaged beautiful plants in excellent condition and bigger than expected!

  • Verified
    Jennifer C.
    February, 2023

    Quick service healthy plans what more...

    Quick service healthy plans what more do you want

  • Verified
    Fiona W.
    January, 2023

    Great service, delivered promptly. Will use...

    Great service, delivered promptly. Will use again!

  • Verified
    Samantha W.
    January, 2023

    PLANTS

    Plants arrived very quickly,and were very well packaged,and not damaged at all.Overall very happy with my purchases,will buy again,and would also reccomend.

  • Verified
    Wenetta Y.
    January, 2023

    1 Stars

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    Ojo O.
    December, 2022

    Ordered a plant for my friend in…

    Ordered a plant for my friend in England. She loves it and it arrived before Christmas.

  • Verified
    Matthew B.
    November, 2022

    Thought I was ordering some great...

    Thought I was ordering some great deals, with decent discounts off regular prices. Plants arrived quickly, exceedingly well packaged - unfortunately, a little too tightly wrapped, as some of the foliage on plants was squashed and simply fell off when out of the packaging. Additionally, those bargains I thought I'd found turned out to be not so great - plants were all very healthy-looking, but all of them deviated greatly from the stated size ranges on the website (a tradescantia advertised as 10-20cm in size measured no more than 8cm at its single tallest point). Given how much I paid versus what I received, I think it'll probably be better to just buy from a local seller in future, as I'll at least be able to see exactly what I'm getting.

  • Verified
    Işık E.
    November, 2022

    Fresh and well-packed plants, just as...

    Fresh and well-packed plants, just as advertised in the website. Immediately cheered up my living room. Thank you Houseplant

  • Verified
    Stephen C.
    November, 2022

    5 Stars

  • Verified
    Valerie H.
    October, 2022

    I was totally amazed at how...

    I was totally amazed at how well my plants had travelled. They were packed so carefully and securely that not one leaf had fallen. And the plants themselves were a lush green and brimming with health.

  • Verified
    Melissa M.
    October, 2022

    Plants arrived quickly and healthy...

    Plants arrived quickly and healthy

  • Verified
    Martin G.
    September, 2022

    Really happy I discovered these guys....

    Really happy I discovered these guys. Fantastic selection of plants. Took a punt and ordered an orchid rescue box along with another plant. Everything arrived literally within two days of placing the order. Really good communication from both the vendor and the courier, including updated timings for delivery (both a window for delivery and an actual ETA), which was really helpful. Plants arrived perfectly packaged, individually wrapped in card, to protect plant and pot, with straw to stop any substrate escaping. And air packaging to buffer all within the box. Can't recommend these guys highly enough and will definitely be back for me!

  • Verified
    Jade B.
    September, 2022

    Amazing selection of plants, great price...

    Amazing selection of plants, great price and value for money. Thank you!

  • Verified
    Fabienne T.
    September, 2022

    Best ever experience of purchasing plants...

    Best ever experience of purchasing plants online, beat all the rest hands down. Plants were fabulous quality and arrived extremely well packed and in perfect condition. I will never order plants online from anywhere else again, House Plant have really got it right. Thank you x

  • Verified
    Jason D.
    September, 2022

    Great service. Plants arrived well packaged...

    Great service. Plants arrived well packaged in recyclable materials.

  • Verified
    Ruth F.
    September, 2022

    Great company, excellent plants, arrived beautifully...

    Great company, excellent plants, arrived beautifully wrapped and in perfect condition.

  • Verified
    Louise B.
    July, 2022

    I still haven't received my order...

    I still haven't received my order because you have used quite possibly the worst courier service I have ever encountered. My plants will probably be dead by the time they arrive. 4 times they have not turned up to deliver now. Ridiculous