Customer Product Reviews

Perfect service!

Fast delivery, wrapped well, and a free plant! Perfect! Will definitely use again xx

Packaging was undamaged met the......

Packaging was undamaged met the courier at the door, everything was very well documented first class service.

So much choice amazing products......

So much choice amazing products prompt delivery thanks guys made one mother-in-law very happy

Lovely healthy plant

Lovely healthy plant, well packed and arrived within 24 hours!

Plants arrived in good condition and...

Plants arrived in good condition and as promised on time

Since I discovered Houseplant UK......

Since I discovered Houseplant UK I have always received excellent plants which are always individually labelled which is important, plus they are all carefully packed and despatched within 48 hours. The follow up service is very good if 1 should have a query, I hope you continue for years to come, keep up your excellent service.

I bought the money tree as a Xmas…

I bought the money tree as a Xmas present and it did not disappoint… it came well packaged and delivered next day… I was told the money tree was fantastic addition to their plants and it came as described… five stars to house plants and definitely I will buy again from them in the future…

The plant came in an......

The plant came in an absolutely mint condition. I was very well informed of the delivery date as well. Will definitely buy from this website again

Great choice. I am so......

Great choice. I am so happy to have found new types of orchids to add to my collection. Plants came in perfect condition and well packaged. good communication about the delivery. Will shop again am sure.

Great service that was fast......

Great service that was fast and easy.

My Houseplant order went well it…

My Houseplant order went well it arrived very quickly by courier. It is a beautiful little plant and is happy in its new pot. All good thank you.

The plants arrived wrapped so…...

The plants arrived wrapped so carefully. All were in great condition when they arrived and the delivery was very quick. Would definitely order here again!!

Health plants, fast delivery, very......

Health plants, fast delivery, very pleased.

Speedy service, excellent package and......

Speedy service, excellent package and top quality plant! All around brilliant!

The plants were much smaller......

The plants were much smaller than I expected for the price, but I cannot fault the quality or the care with which they were packed. The information leaflet was useful too. I’ll wait to see how they do and will then add to my collection.

Lovely plant

Lovely plant, well packaged and arrived in good time.

Very pleased

Very pleased with my order, arrived well packaged and in good condition. I ordered as a gift while on holiday on Saturday 13th and it arrived Monday 15th, great service!

Great plants and speedy service as…...

Great plants and speedy service as always

Brilliant service. I be back!!!...

Brilliant service. I be back!!!

First time I had used...

First time I had used this company and have to say am most impressed. I ordered a Bird of Paradise for my granddaughter and it was delivered as promised and she reported it was packaged well and arrived in good condition. Thank you

Happy plants, happy home, delivered straight to your door

It's great to be notified of many rare and unusual plants. There is a lovely choice and are packed excellently they have not moved at all in the packing and arrive in perfect condition.

First time I have used...

First time I have used this place, really well wrapped and packed and in great condition when they arrived. Will definitely use again

Excellent service. Great choice of plants,...

Excellent service. Great choice of plants, delivered and packaged well. Plant of great quality and beautiful. Will use again.

Quite good but delivery was...

Quite good but delivery was delayed and there was no easy way to resolve this.

Happy plants

The plants came very quickly but safely! They were wrapped up in their own little bag to avoid any spillage or damage. The little “how to…” guide was very useful too.

Amazing experience! Plants shipped quickly...

Amazing experience! Plants shipped quickly and very well packed. Received my 4 plants on the next day looking great! I’m very happy with my purchase!

First time using Houseplant UK My...

First time using Houseplant UK My plant arrived within 3 days . Very well packed and nothing damaged, extra straw around the soil and plastic in the plant pot holder . Plant looks so healthy . It was expensive but I need to take care of it ..😊 Will use again and will definitely use again Thank you

Looked for this plant for my...

Looked for this plant for my daughters birthdau for a long time..... Delighted ..healthy and quickly delivrred

Wide ranging choice of Plants...

Wide ranging choice of Plants made choosing very difficult (choices choices). Purchase all delivered in just a few days. Plants packaged well to protect them in transit and they now settling in nicely.

Love my plant

Love my plant. Good speedy delivery

Plant arrived in perfect......

Plant arrived in perfect condition, you can tell it was packed with care and the plant has been well cared for. It had lots of packaging which I would usually find annoying, but without it, the plant would have almost certainly been damaged. Thank you houseplant UK :-)

Second time I have......

Second time I have ordered from Houseplant UK and I must admit the service, delivery and product has been great. You can tell that great care is taken when packaging the plants so they arrive looking perfect! Thank you!

Quick delivery

Quick delivery. Well packaged. Happy with what I ordered.

Beautiful plants quickly delivered.......

Beautiful plants quickly delivered. Very pleased and would use again.

My plant arrived this......

My plant arrived this afternoon safe and well along with the plant pot I ordered for it. I will definetly buy from Houseplant.co.uk again. ______

Good quality plants, packaged......

Good quality plants, packaged very well and delivered promptly

Excellent service

Simple ordering process, speedy reliable delivery. House plant was in good condition and doing well.

Easy to use website and easy...

Easy to use website and easy delivery in great packaging.

The plants came well packaged and

The plants came well packaged and protected in eco friendly packaging which was great. Was a little disappointed with the odd shape of one of the moss balls but hopefully I can trim it to make it more spherical

Beautiful plant

Beautiful plant. Well packaged. Prompt delivery. Will definitely order again soon. Thank you

Quick and easy...

Quick and easy. This was a gift for my sister in law and she says the plant is beautiful and colourful

Great. Easy to use and delivered...

Great. Easy to use and delivered quickly and in great condition.

A great choice of plants that...

A great choice of plants that are unusual. Safe and prompt delivery- plant was well packaged and arrived safely

My plant arrived this afternoon safe...

My plant arrived this afternoon safe and well along with the plant pot I ordered for it. I will definetly buy from Houseplant.co.uk again. 😀😀😀

Brilliant selection of plants. Good info...

Brilliant selection of plants. Good info on plant care. Purchasing and delivery was smoth and professional. And the plants have made a awesome addition to our home..

My plant arrived this afternoon safe...

My plant arrived this afternoon safe and well along with the plant pot I ordered for it. I will definetly buy from Houseplant.co.uk again. 😀😀😀

Was gobsmacked when this......

Was gobsmacked when this plant arrived. I paid £40 and expected something substantially bigger. I’d have been better paying a visit to the local garden centre which I’ll be doing in the future.

Fantastic plants, so healthy and vibrant....

Fantastic plants, so healthy and vibrant. Arrived very well packaged and quickly too ☺️🌱

Great speedy ordering & delivery. However,...

Great speedy ordering & delivery. However, the pot I ordered with the plant was delivered completely broken, I guess that can happen, no problem - I dropped a quick email back with a photo asking for a replacement, 2 chasers - no response in 27 days so far. But you keep sending me great offers! I won't be buying anything else, however great an offer until you respond to my request for a replacement. Thanks.

Bought a few things and the...

Bought a few things and the quality has been great and speedy delivery with good communication all the way through.

Excellent quick delivery, very pleased with...

Excellent quick delivery, very pleased with my lucky bamboo plant. Arrived in perfect condition. Will definitely recommend

Absolutely brilliant experience using this website!!...

Absolutely brilliant experience using this website!! One of the plants I ordered didn't pass quality check, so they immediately emailed me and offered to replace it or refund it, or asked if I'd like to wait for another one. I asked for a replacement and asked them to choose, I got the most gorgeous plant instead!! So happy with the quality and service from this place, will definitely order again!

I found the website useful and...

I found the website useful and easy to use the plants were reasonably priced and when they arrived they were in good condition...The service was really excellent I shall be recommending this company to my friends and family!!

Great quality and value, with speedy...

Great quality and value, with speedy delivery. Would recommend

5 Stars

Bough a little mystery box of…

Bough a little mystery box of succulents and they were all perfect. I’ll be buying more for sure and trying some larger plants too.

I’m very impressed! Beautiful plants in...

I’m very impressed! Beautiful plants in great condition and very well packaged. I would highly recommend.

Wonderful plants

Well looked after plants for delivery, which seem to have travelled well. 5 days in and they are still going strong. Very impressive and easy to order too.

Very well packaged plants by post!

Plants arrived promptly, really well packaged and in very good condition. All communication with houseplant.co.uk has been positive and I would definitely use them again.

Easy to browse site and check...

Easy to browse site and check out. Lovely plants well packaged and swiftly delivered!

I love your plants

I love all the plants I've ever received from Houseplant. Good quality, great choice, even better prices. Easy-to-use website, smooth transactions, speedy, well-packed delivery.

Terrrible delivery service!…

2 stars from me because they use the delivery company DX. Read the reviews here your self about DX, they're notoriously unreliable and impossible to contact. I recently ordered a small house plant and it's been delivered to Glasgow (I live in Edinburgh). Despite DX making the mistake it's apparently up to me to sort out the issue and reschedule delivery (2 days later than it should have been). God knows what state my poor plant will be in when it's finally delivered (if at all!)! I will never order anything again from Houseplants UK while they continue to use DX for their deliveries. Be warned!

Nice healthy couple of plants, arrived...

Nice healthy couple of plants, arrived quickly and well packaged. They've already put on some growth in the last couple of days.

Plants arrived extremely well packaged with...

Plants arrived extremely well packaged with no soil spilled, even though the courier left the parcel upside down. Plants were very healthy and are doing well. Care instructions for after delivery were included and were very useful. I'm extremely impressed with this company and will order again.

Received 2 orchids from......

Received 2 orchids from houseplant UK and I have to say they arrived very well packaged and in really good condition I would highly recommend and will definitely buy from them again

Ordered the Money Tree and was just very impressed with the excellent packaging when it arrived. Clearly a lot of thought goes into making sure the plants arrive safely. It's now looking great in my office.

Plant and pot arrived quickly and...

Plant and pot arrived quickly and in perfect condition.

great selection, delivery arrived quickly and...

great selection, delivery arrived quickly and well packaged. Very happy.

Excellent service. Ordered the orchid mystery....

Excellent service. Ordered the orchid mystery. Delivered with care (this way up). Tall box & well packaged. Won’t hesitate to order again & already have. Fantastic. Like to see a few more orchid species. Not a criticism, a suggestion.

Perfect plants and packaging

Perfect plants and packaging

The plants were delivered very quickly…

The plants were delivered very quickly and were so well protected/packaged, I was very impressed!

Site is simple and easy to...

Site is simple and easy to use, I was looking for a specific cactus and I found it straight away. Delivery was fast and my cactus came packaged really really well. They also leave you a print out with a care guide in the parcel so that’s a nice touch. Will definitely be buying from here again!

Great plants & delivery....

Great plants & delivery.

Present for my Dad

Arrived early. Ordered on the 6th arrived on the 7th of June. Plants all safely and securely wrap, not one grain of soil lost. Should have ordered more, present for a family member. Put 3 in a pot he absolutely loves them. The others are being added to my cacti collection. Had a query after I had placed the order, (evening) received a reply the next morning. Amazing thank you once again.

Succulent Order from Houseplants.Co.Uk

I ordered a number of succulents. Firstly, I would say that they all arrived alive. Some of them (from the succulove box) were not so great - they were so dried out and needed some immediate care. The remaining plants I ordered were good, except for one. I paid £15-£16 for a pink jelly bean plant and it was in really poor condition. This was not because the plant was badly grown or poorly looked after, but was poorly packaged. It was packed so tightly, the plant was damaged. Now I hope it survives, but It does not look good. I know why plants are well packed - but the clingfilm should not be so tight the plants are damaged in the process. Overall, not the most brilliant experience, but OK in the main. The larger plants, in particular the sunrise succulent and money plant are really lovely specimens. I have popped all my new plants in to their new pots, with their new special soil and decorative mini stones and have given them a tiny water and some succulent food, so let's see how we go.

Always buy my plants from houseplants....

Always buy my plants from houseplants. Always amazingly packed and great quality

Delivered in two days, really well...

Delivered in two days, really well packed. The orchid I received exceeded expectations and after a small drink is looking glorious. All this is especially pleasing, as the plant is a birthday gift, bought with a time contingency that is now not needed, so mum gets her beautiful gift early! Well done to all involved!

Great variety of plants and good,...

Great variety of plants and good, quick service. Only reason not a 5 was that the plant was a lot smaller than I expected.

Recommend!

Great delivery and plants well packaged.

Healthy plants and well packaged. Quick...

Healthy plants and well packaged. Quick delivery.

Plantastic!!!

I used this company for the first time last week. Excellent customer service quickly rectified my mistake of adding an incorrect detail on my address. Plants arrived promptly and securely packed. Most importantly, plants were healthy and in tip top condition. I bought these plants for myself but in future I will send plants from this company instead of flowers as gifts. Wonderful experience, top quality products. Superb!!!

Amazing

Amazing! Everything came beautifully packaged to protect the plants and within 2 days. I got the ‘rescue me’ and the plants are great, cannot wait to nurse them back to health

Great plant as described

Great plant as described. Bit on the expensive side but wanted one for ages so made the leap. Can't fault service and arrived well protected. Thanks.

Excellent communication, quick delivery, carefully packaged...

Excellent communication, quick delivery, carefully packaged beautiful plants in excellent condition and bigger than expected!

Quick service healthy plans what more...

Quick service healthy plans what more do you want

Great service, delivered promptly. Will use...

Great service, delivered promptly. Will use again!

PLANTS

Plants arrived very quickly,and were very well packaged,and not damaged at all.Overall very happy with my purchases,will buy again,and would also reccomend.

1 Stars

Ordered a plant for my friend in…

Ordered a plant for my friend in England. She loves it and it arrived before Christmas.

Thought I was ordering some great...

Thought I was ordering some great deals, with decent discounts off regular prices. Plants arrived quickly, exceedingly well packaged - unfortunately, a little too tightly wrapped, as some of the foliage on plants was squashed and simply fell off when out of the packaging. Additionally, those bargains I thought I'd found turned out to be not so great - plants were all very healthy-looking, but all of them deviated greatly from the stated size ranges on the website (a tradescantia advertised as 10-20cm in size measured no more than 8cm at its single tallest point). Given how much I paid versus what I received, I think it'll probably be better to just buy from a local seller in future, as I'll at least be able to see exactly what I'm getting.

Fresh and well-packed plants, just as...

Fresh and well-packed plants, just as advertised in the website. Immediately cheered up my living room. Thank you Houseplant

5 Stars

I was totally amazed at how...

I was totally amazed at how well my plants had travelled. They were packed so carefully and securely that not one leaf had fallen. And the plants themselves were a lush green and brimming with health.

Plants arrived quickly and healthy...

Plants arrived quickly and healthy

Really happy I discovered these guys....

Really happy I discovered these guys. Fantastic selection of plants. Took a punt and ordered an orchid rescue box along with another plant. Everything arrived literally within two days of placing the order. Really good communication from both the vendor and the courier, including updated timings for delivery (both a window for delivery and an actual ETA), which was really helpful. Plants arrived perfectly packaged, individually wrapped in card, to protect plant and pot, with straw to stop any substrate escaping. And air packaging to buffer all within the box. Can't recommend these guys highly enough and will definitely be back for me!

Amazing selection of plants, great price...

Amazing selection of plants, great price and value for money. Thank you!

Best ever experience of purchasing plants...

Best ever experience of purchasing plants online, beat all the rest hands down. Plants were fabulous quality and arrived extremely well packed and in perfect condition. I will never order plants online from anywhere else again, House Plant have really got it right. Thank you x

Great service. Plants arrived well packaged...

Great service. Plants arrived well packaged in recyclable materials.

Great company, excellent plants, arrived beautifully...

Great company, excellent plants, arrived beautifully wrapped and in perfect condition.

I still haven't received my order...

I still haven't received my order because you have used quite possibly the worst courier service I have ever encountered. My plants will probably be dead by the time they arrive. 4 times they have not turned up to deliver now. Ridiculous