Customer Product Reviews

Verified customer reviews Verified reviews from customers who ordered this product. Reviews collected from independent review partners.
  • Verified
    Sharon T.
    March, 2024

    I ordered a Venus Flytrap. It...

    I ordered a Venus Flytrap. It arrived well-packed and in good condition. Hopefully, it will do its job in controlling fungus gnats around my other plants. It's better than chemicals and rather pretty too!

  • Verified
    Gary H.
    March, 2024

    Delivered on time well packed good...

    Delivered on time well packed good condition lucky for you

  • Verified
    Lucy F.
    March, 2024

    Easy to use website, I bought...

    Easy to use website, I bought a string of pearls. My plant arrived faster than I was expecting. It was well packaged, lots of plastic wrap. Very pleased with everything

  • Verified
    Corinne B.
    March, 2024

    Good condition and nicely packaged

    The plants were very well packed, which is just as well as the delivery driver does not know what 'this way up' means. They were all in good condition with just 2 damaged 'tails' on the mousetails plant, which is much better than most online plants I have had delivered. The plants are all in good condition, although the soil was very dry. I was a bit disappointed with the size of the plants. I am not sure how you measure the height of the plants, but one I ordered was meant to be 20 - 30 cms, so I was expecting quite a tall plant. The only way it could be considered as anywhere near 20 - 30 cms is if you include the pot too, which as the pot is 10 cm tall and the total including the pot is only 21 cms, seems a little 'off' for a plant at £25 I believe is a little steep. Same goes for the other plants - 2 at 10 - 20 cms that are not near the 10 cm minimum unless the pot is included. I did hunt through the web page to try to find out how you measure the height, but could not find anything that tells you. Perhaps it needs to be made a lot clearer how you measure the height, as receiving a plant where the plant itself only measures 11 cm when you expected a plant at 20 - 30 cms, isn't right.

  • Verified
    Annachiara I.
    March, 2024

    Charles was amazing and supportive in…

    Charles was amazing and supportive in helping me out with my order, as it was a birthday present and I had added the wrong address at first so we lost the first plant on the way - but Charles was always super responsive and understanding, sent a replacement to my address on time for the birthday and we received our Prayer Plant safe and sound and on time! I can definitely tell that Charles loves plants as much as we do :) I definitely recommend!! Anna

  • Verified
    James W.
    March, 2024

    The website was very clear and easy to…

    The website was very clear and easy to navigate. Very high quality plants very happy wifey. Delivery was also very quick. Will be buying the wife more African violets in the future so she can have a full set.

  • Verified
    Liam M.
    March, 2024

    Take very good care in shipment....

    Take very good care in shipment. Awesome array of plants.

  • Verified
    Peter T.
    March, 2024

    Love my new cactii! Lovingly delivered...

    Love my new cactii! Lovingly delivered ❤️

  • Verified
    Liz T.
    March, 2024

    I bought two pots of bridal...

    I bought two pots of bridal crown narsissito be sent to friends. These plants arrived in good condition and the recipients were really pleased with the condition of them. I was particularly impressed with the on line description and the efficiency of delivery. Not easy to supply photos as I was not the recipient. Would certaily recomend this nursery with confidence. Thank you.

  • Verified
    Kb K.
    March, 2024

    Easy to order

    Easy to order. Great that there are care details before you buy. Great pictures so that you can see the plant. Plant was very well packed and in excellent condition. I have used Houseplant before and that is why I am back again. Certainly a company I would use again. All feels very personal.

  • Verified
    Elena B.
    March, 2024

    Speedy delivery and plant in perfect...

    Speedy delivery and plant in perfect condition and looking healthy. Thank you!

  • Verified
    Deana S.
    March, 2024

    Fast safe delivery, beautiful plants and...

    Fast safe delivery, beautiful plants and pots.

  • Verified
    Corey S.
    March, 2024

    Easy to purchase plants from the…

    Easy to purchase plants from the website and lots of choices. The website gives you great advice on how to take care of each plant and what kind of light it needs. The plants arrived in perfect healthy condition. They are packaged extremely well. Would definitely recommend ordering from them.

  • Verified
    Clare L.
    March, 2024

    Great

    Great packaging, prompt delivery and lovely plant.

  • Verified
    Tracy S.
    March, 2024

    Not happy, Everything said it was...

    Not happy, Everything said it was going to be delivered either the Friday or Saturday express delivery… then I get an email after I paid stating all our posting is done Monday to Thursday which meant I could have missed last postage. Didn’t say anything until everything was paid for. So it arrived on Monday a day late and in my mother’s words… one was ok, the other looked as though it was well travelled. Really disappointed as two plants cost £29.99p were late and battered. Between this company and the card company which also let me down, what a crappy Mother’s Day experience I had this year!

  • Verified
    Craig B.
    March, 2024

    I’ve bought multiple houseplants for myself...

    I’ve bought multiple houseplants for myself from Houseplant & recently bought an orchid as a gift for a friend, she was thrilled. It was a beautiful specimen. They’ve never let me down. 10/10

  • Verified
    Katie S.
    March, 2024

    Fast delivery, well packaged, beautiful plants...

    Fast delivery, well packaged, beautiful plants 🪴

  • Verified
    Jack M.
    March, 2024

    Speedy deliver, plants well packaged and...

    Speedy deliver, plants well packaged and in good condition on arrival. Would recommend

  • Verified
    Lisa O.
    March, 2024

    The only place for houseplants

    Quality products. Excellent packaging and really prompt delivery. Would thoroughly recommend.

  • Verified
    Daniel S.
    February, 2024

    Great service

    Plants came in brilliant condition, the packaging was amazing and very thorough Would recommend

  • Verified
    Susan S.
    February, 2024

    Gift for a friend relocating to...

    Gift for a friend relocating to a new home. Delivery excellent, plant lovely she was thrilled.

  • Verified
    Sarah H.
    February, 2024

    Excellent range of beautiful plans, in...

    Excellent range of beautiful plans, in a choice of sizes, good value and arrive very well packaged and in great condition

  • Verified
    Frances H.
    February, 2024

    Great quality plants, fast delivery and...

    Great quality plants, fast delivery and kept informed of delivery

  • Verified
    Anna V.
    February, 2024

    Great experience ordering houseplants. The plants...

    Great experience ordering houseplants. The plants all arrived quickly, well-packaged, and they look lovely and fresh.

  • Verified
    Vicky B.
    February, 2024

    Great advise in plant information and...

    Great advise in plant information and smooth order process resulting in some very nice and well tendered plants. Thanks

  • Verified
    Roger H.
    February, 2024

    Good quality and good delivery...

    Good quality and good delivery

  • Verified
    Lesley E.
    February, 2024

    Great choice of plants, great prices...

    Great choice of plants, great prices and fast delivery. Highly recommend

  • Verified
    Kerry B.
    February, 2024

    Great service and plant arrived in...

    Great service and plant arrived in great condition.

  • Verified
    Jane C.
    February, 2024

    The plants were delivered really promptly...

    The plants were delivered really promptly and were well packaged to arrive in perfect condition. Beautiful succulents. Thank you

  • Verified
    Jamie J.
    February, 2024

    It was quick and easy...

    It was quick and easy.... Can't ask for more then that. Plants can in fantastic condition.

  • Verified
    Khatereh K.
    February, 2024

    Lipstick plant order

    Delivery was fast. 2 plants were ordered one was fine but the lipstick plant had quite a few broken branches when I opened the package and many leaves fell within a couple of days unfortunately!

  • Verified
    Emma H.
    February, 2024

    Plant arrived in very good condition…

    Plant arrived in very good condition and was packed very well, preventing any damage to it. I opted the larger plant and pleased to say it was worth the extra cost.

  • Verified
    Nik H.
    February, 2024

    I received my plants in good...

    I received my plants in good time and was very impressed with the condition they were in. I've recommended you to friends and family for your wonderful prices and customer service.

  • Verified
    Barbara B.
    February, 2024

    Thank you, my plants arrived in...

    Thank you, my plants arrived in about 24 hours, looking healthy and beautifully packed and I am delighted with my transformed flat.

  • Verified
    Coco G.
    February, 2024

    I ordered this orchid on Feb...

    I ordered this orchid on Feb 6th and I get it on Feb 28th, I have been sending email to ask about the time of the delivery but no one reply. When it was finally delivered they delivered me a wrong slipper orchid!!! I was asking for refund for many times and they never replied, does anyone know how to report them?

  • Verified
    Liz C.
    February, 2024

    Plants were well packaged and look...

    Plants were well packaged and look to be healthy. Perhaps identification on each pot would help people who are less plant savvy as I ordered 2 that have similar leaf shape and colours. Luckily I knew which was which!

  • Verified
    Richard S.
    January, 2024

    Great looking fern and a good...

    Great looking fern and a good size. We'll packed, better than expected

  • Verified
    Tom B.
    January, 2024

    The quality of plants they offer...

    The quality of plants they offer is great and the customer service is brilliant... Really helpful and able to provide lots of useful information.

  • Verified
    Janet T.
    January, 2024

    The website was very easy to...

    The website was very easy to navigate, the plant was in lovely condition when I received it, can’t wait to give it to my friend as a Christmas present. The plant was well packaged and I was always kept up-to-date regarding the progress of the delivery of my plant. Would definitely recommend this website.

  • Verified
    Ben D.
    January, 2024

    I ordered 7 plants from this...

    I ordered 7 plants from this company a few months ago. I'm happy with three of them, which arrived in good condition and have been healthy since. The others were a bit scratty and despite care still haven't fully bloomed and recovered. One plant arrived very tatty and battered and is still rather disappointing. Especially considering the price, I feel I'd have been much better off ordering from somewhere like IKEA. I did contact their customer service and while attentive I didn't enjoy the over friendly tone, which I found patronising.

  • Verified
    Richard E.
    January, 2024

    Both my orchids arrived in good...

    Both my orchids arrived in good order and are both beautiful. Both plants are healthy and well grown.

  • Verified
    Paul A.
    January, 2024

    Great choice, quick delivery

    Great choice of plants, helpful hints of what to buy and how to look after them. And lastly really quick delivery. Thank you

  • Verified
    Rebecca C.
    January, 2024

    Lovely plant

    Lovely plant, well packaged, and was a fab surprise gift for the recipent

  • Verified
    Angela V.
    January, 2024

    Very happy with my plants. They...

    Very happy with my plants. They were well packaged and in good condition.

  • Verified
    Mabel J.
    January, 2024

    The delivery was great and basically flawless!

    The delivery was perfect and quick. Plants packaged safely and with care. The plants are really cute and settling in really well but when I took them out the packaging, some of the leaves had fallen off; but generally they were in really good condition.

  • Verified
    Dan J.
    January, 2024

    Perfect...

    Perfect

  • Verified
    Leanne D.
    January, 2024

    Lovely plant, arrived quickly in great...

    Lovely plant, arrived quickly in great condition. Thank you!

  • Verified
    Blu E.
    January, 2024

    Received my plants today. Healthy and...

    Received my plants today. Healthy and with good advice on their care. Very satisfied with the service I’ve received and will definitely be back.

  • Verified
    Iwona I.
    January, 2024

    Great delivery and fast service

    Great delivery and fast service

  • Verified
    Helen K.
    January, 2024

    Beautiful healthy plant

    Beautiful healthy plant, delivered quickly in superb condition!

  • Verified
    Becci D.
    January, 2024

    Quick and great condition

    Plants arrived very quickly, and in great condition. There were a just couple of minor tears in the leaves, but the plants were well packed and this is to be expected at least a little in delivery and handling. Great pricing, will order from Houseplant again.

  • Verified
    Graeme B.
    January, 2024

    4 Stars

  • Verified
    Hoppi W.
    January, 2024

    I was sad that one of the plants … the…

    I was sad that one of the plants … the large prayer plant came with multiple leaves broken and the pot was broken … I’ve repotted her and left the leaves on until new leaves grow.

  • Verified
    Chris E.
    December, 2023

    very exited at our order of...

    very exited at our order of Dionaea which arrived on time and very well packed for transit. First class info on care and in three days of settling in is already feeding on the fly population.. A very healthy and happy plant . Thank You.

  • Verified
    Rory S.
    December, 2023

    Nice plant, delivered on time, not...

    Nice plant, delivered on time, not much more to say

  • Verified
    Customer C.
    December, 2023

    Great quality

    Great quality and everything arrived very quickly

  • Verified
    Mark N.
    December, 2023

    Plants always arrive in great health,...

    Plants always arrive in great health, really well packaged and delivery on schedule. Great company to shop with.

  • Verified
    Jo B.
    December, 2023

    Nice plant, very well packaged, arrived...

    Nice plant, very well packaged, arrived in perfect condition. I would definitely use again.

  • Verified
    Beata S.
    December, 2023

    Very quick delivery. My friend loves...

    Very quick delivery. My friend loves her new plants 🪴 😍. Highly recommended xxx Just give it a go - you will not regret anything xxx

  • Verified
    Gary H.
    December, 2023

    It was all very quick and easy

    It was all very quick and easy. Plants turned up well packaged and still damp. Will keep ordering from here.

  • Verified
    Hannah R.
    December, 2023

    Postage was incredibly quick, the plants...

    Postage was incredibly quick, the plants were packaged so carefully and wonderfully, my plants were exactly as described! Overall, great experience!!

  • Verified
    S-b C.
    December, 2023

    Amazing customer service

    Such a lovely and friendly customer service, they reply very quickly and are so efficient! Thank you :)

  • Verified
    Suzanne P.
    November, 2023

    My 2 cactus plants arrived well...

    My 2 cactus plants arrived well wrapped and protected. Look very healthy. Will definitely buy from Houseplant again Thank you

  • Verified
    Louise S.
    November, 2023

    Fantastic service and the plants arrived...

    Fantastic service and the plants arrived all carefully wrapped. The cacti were of a great quality. Thank you Houseplant team!

  • Verified
    Heather W.
    November, 2023

    Although quite expensive, I was not...

    Although quite expensive, I was not dissapointed. Full instructions were provided. Plants were excellent quality, just as described and well packaged.

  • Verified
    William F.
    November, 2023

    3 of the plants were fine....

    3 of the plants were fine. However the orchid came with no flowers on it and hardly any buds left on

  • Verified
    Dylan B.
    November, 2023

    Quality healthy plants, arrived well packaged!...

    Quality healthy plants, arrived well packaged!

  • Verified
    Emma C.
    November, 2023

    Terrible delivery partner

    Less to do with the plants and more concern with the delivery service. I've taken two full days to sit at home and wait because they keep pushing it back at the end of the day the delivery is due. No customer service from delivery service whatsoever. Spent over 100 pounds just to feel like i'm waiting around with no direction. Houseplant may not be directly responsible for the shipping company but as the company they've chosen to work with affects their user experience, I think they can do better.

  • Verified
    Casper O.
    November, 2023

    Delivered quickly...

    Delivered quickly

  • Verified
    Liz L.
    November, 2023

    Beautiful plants, wrapped really well so...

    Beautiful plants, wrapped really well so they arrived without being damaged. All situated in their new positions around my home.

  • Verified
    Salomé A.
    November, 2023

    Plants arrived quickly, well packaged and...

    Plants arrived quickly, well packaged and in good shape. Very happy that I could find some harder to find plants

  • Verified
    Sam J.
    November, 2023

    4 Stars

  • Verified
    Jacqueline S.
    November, 2023

    The plants were in lovely condition

    The plants were in lovely condition, they arrived beautifully packaged, and in very good time .

  • Verified
    Steph M.
    November, 2023

    Beautiful plant & matching decorative pot at a brilliant price

    Ordered a beautiful plant & received it within days. Came in a nursery pot & beautiful decorative pot, which I didn't expect. Plant was packaged well too & arrived intact.

  • Verified
    Alan H.
    November, 2023

    Great products , fast delivery impressed...

    Great products , fast delivery impressed !!!

  • Verified
    Alistair C.
    November, 2023

    Excellent service and advice on plants...

    Excellent service and advice on plants fast delivery and very well wrapped for delivery, will be shopping for more indoor plants in the near future 👍👍

  • Verified
    John M.
    November, 2023

    Excellent Experience

    Excellent all round. Website is very informative, and easy to use, I especially like that it advises you which plants are pet friendly, and gives a comprehensive guide on care for the plant. I was kept informed of the delivery process and times, plants arrived on time which was great because they were given as a gift. Fantastic company to deal with and I would highly recommend them, I will definitely be using them again in the future.

  • Verified
    Julie M.
    November, 2023

    The plants arrived on time and...

    The plants arrived on time and expertly packaged they were perfect and healthy would highly recommend

  • Verified
    Loreta M.
    October, 2023

    came in a good condition

    came in a good condition

  • Verified
    Loreta M.
    October, 2023

    plants arrived in a good condition...

    plants arrived in a good condition

  • Verified
    Katherine D.
    October, 2023

    The plants arrived in perfect condition...

    The plants arrived in perfect condition I put them on my windowsill and they are lovely especially at a time hen there are not many flowers around just gorgeous

  • Verified
    Elsa P.
    October, 2023

    Plant is excellent. Delivery was fast....

    Plant is excellent. Delivery was fast. Good communications. Very good experience.

  • Verified
    Gabriela D.
    October, 2023

    5 Stars

  • Verified
    Ami T.
    October, 2023

    Amazing

    Plants arrived on time and in great condition. Great selection of pots to purchase with the plant. Amazing plant selection, haven’t seen a better selection online.

  • Verified
    Sarah G.
    October, 2023

    Plants arrived quickly was packaged…

    Plants arrived quickly was packaged with care and were in the most amazing condition, the best I have ever ordered online.

  • Verified
    Lauren I.
    October, 2023

    5 Stars

  • Verified
    Emma L.
    October, 2023

    Carefully packaged, plants in great condition...

    Carefully packaged, plants in great condition and arrived really quickly

  • Verified
    Kyle S.
    September, 2023

    Plants arrived well packaged

    Plants arrived well packaged, fresh and in perfect condition. A great quality service. Thanks very much.

  • Verified
    Caroline M.
    September, 2023

    Beautiful healthy plant, arrived quickly....

    Beautiful healthy plant, arrived quickly.

  • Verified
    K H.
    September, 2023

    Plants arrived super quickly

    Plants arrived super quickly. One in great condition but the other had very old, shrivelled pseudo bulbs and very few good roots. It does have signs of new growth though, so I’ll see how it develops. Packaging and delivery all good.

  • Verified
    Durrah M.
    September, 2023

    The plant arrived by post and...

    The plant arrived by post and is thriving! Very pleased with the service I received D.M.

  • Verified
    Val V.
    September, 2023

    Changed my mind about buying plants online

    My cheese plant, prayer plant and Ivy arrived early and were in perfect condition. I’ve never ordered live plants online before and Houseplant delivered healthier, happier plants than any nursery bought plants I’ve spent money on in the past. Thanks for proving me wrong about buying plants online, I’m ordering again. Although, I’d love to see some more stylish pots available and deals for buying the pots with the plants. Kindly, Val

  • Verified
    Jackie C.
    September, 2023

    Excellent service. Healthy plants arrived quickly...

    Excellent service. Healthy plants arrived quickly in substantial packaging.

  • Verified
    Krisztina M.
    September, 2023

    The flowers have arrived. They are...

    The flowers have arrived. They are all beautiful and healthy, full of life. Very careful packaging suitable for transport. Thank you very much.

  • Verified
    Kadri O.
    September, 2023

    Plants were delivered safely. After taking...

    Plants were delivered safely. After taking them out from the box, no damage. Next day they looked absolutely lovely in our home. Especially thankful for a tips and possibility to communicate how to take extra care of our new plants. Thank you!

  • Verified
    Aliz Z.
    September, 2023

    The plants are marvelous :3 And...

    The plants are marvelous :3 And the delivery was quite fast too!

  • Verified
    Ian D.
    September, 2023

    Great plants, very happy misses, delivered...

    Great plants, very happy misses, delivered on time and in good condition, only gripe is they had a few bugs so the plant and cactus needed treatment

  • Verified
    Abid A.
    September, 2023

    A great variety of amazing plants.

    A great variety of amazing plants.

  • Verified
    Sharon S.
    September, 2023

    Pot delivered was not the one...

    Pot delivered was not the one ordered & not even similar. It was round instead of square, patterned instead of plain & a different shade. I now have the hassle of trying to return it and finding another birthday gift for the intended recipient

  • Verified
    Andrea M.
    September, 2023

    Superb quality plants. Extremely well packaged...

    Superb quality plants. Extremely well packaged to protect them.

  • Verified
    Jason B.
    September, 2023

    Spot on, easy to deal with...

    Spot on, easy to deal with and fast delivery. Nice healthy plant recieved too.

  • Verified
    Winston D.
    August, 2023

    I recently ordered a plant and...

    I recently ordered a plant and vase from this wonderful delivery service, and I couldn't be happier with my experience. From start to finish, it was a smooth and delightful process. Firstly, the ordering process was a breeze. The website was user-friendly, and I easily found the plant and vase combination I was looking for. The variety of plants and vases available was good, and it was clear that the company has a genuine passion for greenery. The delivery was prompt and well-handled. My plant arrived in perfect condition, thanks to the careful packaging. The vase was equally stunning and added a touch of elegance to my living space. The attention to detail in ensuring the items were well-protected during transit was greatly appreciated. What truly stood out for me was the personal touch in the delivery. The handwritten thank-you note and care instructions for the plant were a lovely surprise. It showed that this company genuinely cares about its customers and the well-being of the plants they deliver. As for improvements, it's hard to find any significant flaws in my experience. If I had to suggest one thing, it would be to offer a wider range of plant-related accessories, such as decorative pots or plant care tools, to complement the already fantastic selection. Overall, I am thoroughly impressed with my experience and the quality of the products I received. I highly recommend this delivery service to anyone in search of beautiful plants and vases. Your attention to detail and dedication to customer satisfaction truly set you apart. Keep up the great work!

  • Verified
    Matt B.
    August, 2023

    All three plants arrived in very...

    All three plants arrived in very good condition and safely packaged! I’m extremely happy with them! Thank you! I’ll consider using this company again in the future!

  • Verified
    Corinne H.
    August, 2023

    Olive tree arrived in excellent condition....

    Olive tree arrived in excellent condition.

  • Verified
    Sara L.
    August, 2023

    Delivery was so quick and nothing...

    Delivery was so quick and nothing had been damaged in delivery - so happy with what I ordered and would definitely order more again! X

  • Verified
    Marion T.
    August, 2023

    EXELLENT....

    EXELLENT.

  • Verified
    Anke B.
    August, 2023

    My mystery selection box arrived quickly...

    My mystery selection box arrived quickly and very safely wrapped. The colours of my surprise have been thoughtfully selected. The plants look healthy. Appreciated the care information. I would not hesitate placing another order and will have a lot of joy with my new additions. Thank you kindly

  • Verified
    Genevieve P.
    August, 2023

    Such a disappointment. I ordered two...

    Such a disappointment. I ordered two plants and a pot in two orders. The pot arrived smashed so completely it made me wonder what rough handling the poor plant in the same container had undergone. I emailed the website and I was immediately refunded for the pot with apologies. The plants were two different versions of the same plant and had the same care requirements. However the larger of the two was utterly bone dry dusty earth that looked like it has just come out of a fertiliser bag. I needed to re-pot it and the earth just fell away leaving me holding a group of stems and shoots that were not established as a complete plant. This plant was over 100cm tall and I did expect it to be established. The smaller plant was utterly waterlogged and the lowest leaf was yellow when the plant arrived. I have had them both a couple of days and the sodden plant now has two of the longest stems drooping and the three lowest leaves are yellowed and dying. I have sent another email with photographs requesting the return of this very sad plant for a refund and am awaiting a reply. It is so frustrating as a customer with concerns when you are unable to pick up the phone and speak to someone. A customer service with no telephone access lacks the human touch. An email conversation just doesn't work in the same

  • Verified
    Adrian N.
    August, 2023

    excellent product, well packaged, communication very...

    excellent product, well packaged, communication very good. Very happy, thankyou.

  • Verified
    Ruby C.
    August, 2023

    My brother was really happy with...

    My brother was really happy with the Wandering Dude plant I ordered as a house warming gift. Great service and speedy, careful delivery. Would recommend :)

  • Verified
    Annette H.
    August, 2023

    Arrived within 48 hours of ordering....

    Arrived within 48 hours of ordering. Orchids were well packaged. Very healthy plants. Extremely happy with purchase

  • Verified
    Rebekah H.
    August, 2023

    There's a great selection of plants...

    There's a great selection of plants and they arrive really well packaged!

  • Verified
    John H.
    August, 2023

    Easy to order, a great range...

    Easy to order, a great range of plants and reasonable prices. All good.

  • Verified
    Yvonne W.
    August, 2023

    Great item fast delivery...

    Great item fast delivery

  • Verified
    Simon H.
    August, 2023

    The easiest way to buy houseplants

    The description of each of the plants was spot on and the delivery was well packaged.

  • Verified
    Olga P.
    August, 2023

    My go to online shop for all things plants

    I bought my first plants from Houseplant UK and returned many times since. The quality is great, and plants are packaged very well to minimise stress during shipping. So far, I’ve ordered cuttings, plants on pits, a couple of Rescue Me boxes and all of them are thriving. I’m particularly proud of how well the rescued plants are doing, all 15 of those. If they were in too bad of a state or damaged further in transportation they wouldn’t survive. I also love the variety of the offering, only in this shop I found a couple of rare plants I now enjoy very much having in the house. To summarise, I can rely Houseplant will always have something I like and trust them with quality, I am also confident proper care will be taken to make sure plants stress is minimised while they are on the way. Now they are my go to shop for all things houseplants and I highly recommend them.

  • Verified
    Margaret M.
    August, 2023

    I ordered a particular orchid. The...

    I ordered a particular orchid. The plant was dispatched and received by me quickly in good condition and as described. I would definitely be pleased to deal with this company again.

  • Verified
    Paul P.
    August, 2023

    Excellent plants

    Excellent plants, not the usual half dead, desperate to be potted on specimens found in garden centres. Plastic pots were a bit crushed in transit, but plants protected very well.

  • Verified
    Jonathan W.
    August, 2023

    Fantastic! Great selection, good prices and...

    Fantastic! Great selection, good prices and fast delivery too. My plant arrived very carefully wrapped and it tip top condition. Will definitely use again and strongly recommend!

  • Verified
    Patricia P.
    August, 2023

    Succulents purchased

    Everything was perfect, the plants, the package, the delivery. 5 stars they deserve

  • Verified
    Patrocinia D.
    August, 2023

    Everything was perfect, the packaging ,...

    Everything was perfect, the packaging , the courier company the delivery time

  • Verified
    Shirajum S.
    August, 2023

    Good service.

    Great packaging, good delivery service, good quality plants. I am relatively beginner plant mom, I could use some detailed care plan printed for individual plants. However, happy with my purchase.

  • Verified
    Loulou L.
    August, 2023

    Extremely Impressed

    Very impressed! Fast, safe delivery & the plants were wrapped very well & kept safe. The quality of the plants, soil and information is excellent quality!

  • Verified
    Tony R.
    July, 2023

    The plants arrived really quickly and...

    The plants arrived really quickly and were packed securely. This is our second delivery and the quality of the plants has been superb. The website is easy to use, care instructions are informative, and you're kept informed throughout the ordering and delivery process.

  • Verified
    Scott M.
    July, 2023

    Healthy plant on delivery and speedy...

    Healthy plant on delivery and speedy service. Will 100% be using them again

  • Verified
    Natasha N.
    July, 2023

    LOVE THIS WEBSITE

    All 3 of my house plants arrived in absolute PERFECT condition. All absolutely beautiful. What I love the most is that the website was amazing for you to be able to choose either plants that needed more shade or direct sunlight. Was easy to navigate your way around the website. Will definitely be ordering my future house plants again.

  • Verified
    Annabelle S.
    July, 2023

    10-Oct

    First time ordering from houseplant and am sooo pleased. Delivered incredibly quickly, plants packaged carefully and nearly all of it recyclable. Plants are just as I was expecting, non flowering orchid selection is particularly good value. Will definitely order again!

  • Verified
    Lisa S.
    July, 2023

    I ordered a rescue box and...

    I ordered a rescue box and one additional plant. I was very impressed with the speed of the delivery and how well the plants were wrapped for transit. So we'll it took me half an hour to open them all. The rescue box had a variety of plants and sizes and though they are not perfect they are still in good condition. I look forward to seeing them grow.

  • Verified
    Kerry M.
    July, 2023

    Im a novice and am so...

    Im a novice and am so glad i chose this company to start my journey they came so carefully packaged and were perfect and stunning quality,im a lifetime subscriber now

  • Verified
    Viktorija K.
    July, 2023

    Fabulous service! Plant arrived in great...

    Fabulous service! Plant arrived in great condition

  • Verified
    Craig H.
    July, 2023

    Great! Ordered plants one day and...

    Great! Ordered plants one day and they arrived the next in good condition and with no plastic packaging, would definitely recommend

  • Verified
    Ashley A.
    July, 2023

    All round good service

    Ordered a plant which arrived surprisingly quick, was in good condition an packaged well..

  • Verified
    Hannah H.
    July, 2023

    Plants and pots were carefully…

    Plants and pots were carefully packaged; instructions and advice easy to find, website easy to use.

  • Verified
    Nicole N.
    July, 2023

    Perfect plants and service!

    I ordered 5 plants from this business. Order was recieved within 2 days of purchase, which is was very pleased with! All plants were wrapped and packaged very well. All plants arrived arrived in perfect condition and not even a little bit of soil out of place! Absolutely great experience and would definitely purchase from here again!

  • Verified
    Lina Q.
    July, 2023

    My plant came very quickly & extremely…

    My plant came very quickly & extremely well packaged. The plant is very healthy and loving it’s new home.

  • Verified
    Oliver H.
    July, 2023

    Unique plants at a good price

    Unique plants at a good price. Delivered really quick and came packaged really nice with tips on how to look after your plant included! Will be buying again?

  • Verified
    M S.
    July, 2023

    Helpfully informative website which is easy...

    Helpfully informative website which is easy to use. Plants arrived promptly, well packaged and in excellent condition. Will definitely use again.

  • Verified
    Peter C.
    July, 2023

    Good experience....

    Good experience.

  • Verified
    Donna G.
    July, 2023

    First time ordering with Houseplant.co.uk ,...

    First time ordering with Houseplant.co.uk , I was absolutely astounded by the breath taking beauty of the plants I received. Lovely bright green succulent leaves with beautiful flowers , a brilliant size and in such good health , so much so that I have just placed my second order. Anyone wanting houseplants should order from here , great prices, quick delivery and well packaged . Found my forever go to place to buy from. Thank you Houseplant.co.uk from an extremely happy customer.

  • Verified
    Nicholas M.
    July, 2023

    Excellent first order.Very impressed with the...

    Excellent first order.Very impressed with the packaging and the quality of the plant.Will order again .

  • Verified
    Kat K.
    July, 2023

    Quick dispatch

    Packaging was great, and dispatch was really fast. Plant needs a little TLC, but nothing that a bright spot won't fix.

  • Verified
    Sdp S.
    July, 2023

    Lovely healthy plant

    Lovely healthy plant, matched the description on the website, very well packaged and delivered promptly and when they said it would be. Would use this company again.

  • Verified
    Joey D.
    June, 2023

    Happy with plants, but half the...

    Happy with plants, but half the leaves did fall off when unboxing. I got a mystery box of string of thing

  • Verified
    Martyn F.
    June, 2023

    Good service, delivered on time. Plants...

    Good service, delivered on time. Plants were watered and well packaged. Will definitely order again.

  • Verified
    Emily T.
    June, 2023

    Great selection of plants online, website...

    Great selection of plants online, website is easy to navigate. Delivery was fast and plants were well packaged and secure. Plants are beautiful and add such character to the house. Would buy from here again.

  • Verified
    Kathleen H.
    June, 2023

    2 Stars

  • Verified
    Ken C.
    June, 2023

    Three plants ordered. They all came...

    Three plants ordered. They all came in good time, very securely packaged and all in excellent healthy condition.

  • Verified
    Eirlys P.
    June, 2023

    Quick and easy throughout the buying...

    Quick and easy throughout the buying process and speedy delivery. Great fresh well packed plants. Will defo be buying again!

  • Verified
    Customer C.
    June, 2023

    Plants arrived in time

    Plants arrived in time, healthy and very well packed. I have been kept updated on delivery. Very happy. Thank you 😊

  • Verified
    Christy G.
    June, 2023

    5 Stars

  • Verified
    Malachy M.
    June, 2023

    Excellent service, had a slight problem...

    Excellent service, had a slight problem with the order, was sorted within a day without issue and plant delivered two days later. I have ordered twice now and all plants arrived within time window in a well protected and healthy state,will happily be ordering again soon

  • Verified
    Tim H.
    June, 2023

    Great service.

    The speed of delivery and choice of plants and pots.

  • Verified
    April W.
    June, 2023

    4 Stars

  • Verified
    Hannah F.
    May, 2023

    I am absolutely thrilled with how...

    I am absolutely thrilled with how beautiful these plants are. I was nervous buying online as you cannot pick yourself but the quality of the plants that arrived are amazing and beautiful, as if I picked them myself. They arrived very safely and in very good condition. (Note:the umbrella tree in the picture has already been pruned for shaping, when it arrived it was much more bushy)

  • Verified
    Amber D.
    May, 2023

    5 Stars

  • Verified
    Krista L.
    May, 2023

    Really helpful with customer service, fantastic...

    Really helpful with customer service, fantastic selection of plants, super happy with my plants and will definitely be making more orders!

  • Verified
    Josh L.
    May, 2023

    Plant was well packaged and showed up…

    Plant was well packaged and showed up in great condition and earlier than expected! Really good site would recommend and use again.

  • Verified
    Chloe B.
    May, 2023

    The plants arrived so quickly and...

    The plants arrived so quickly and in great condition, I am very pleased and will be using them again.

  • Verified
    Bcarlanne B.
    May, 2023

    Ordered two different palm plants from…

    Ordered two different palm plants from this company and I have to honestly say, of all the plant companies I have used this year, for seedlings or garden ready plants, this one has to be the best by far! The care used in the packing the plants proved to me how much they care about the plants? Both plants wrapped individually in brown paper. On opening the paper the top of the soil was encased in straw and wrapped in some type of cling film to stop it from falling out. Both placed in a long box and arrived beautifully! No bent greenery, no leaves broken off or yellowed. They will be my number one to go to for any plants needed in future. Plants arrived perfectly and the company do not deliver over the weekend in order that their plants don't have to sit in storage somewhere. Care of the plant is a definite priority this company. Thank you so much Hoseplant.co.uk!

  • Verified
    Customer C.
    May, 2023

    Great experience

    Easy to order. Arrived in the allotted time. All items in good condition. Happy to recommend, and shall likely return.

  • Verified
    Will S.
    May, 2023

    Really appreciate how carefully packaged the...

    Really appreciate how carefully packaged the plants were!

  • Verified
    Victoria H.
    May, 2023

    Super quick delivery

    Super quick delivery, very well packaged and beautiful plants

  • Verified
    Julia W.
    April, 2023

    Plant arrived in fine condition, carefully...

    Plant arrived in fine condition, carefully packaged and within 2 days of the order. A helpful care sheet came with it.

  • Verified
    Nicholas W.
    April, 2023

    5 Stars

  • Verified
    Jade R.
    April, 2023

    As pictured/described

    ordered 4 plants, 3 planters and soil :) ;As pictured/described arrived within two days pretty and very pink 💖

  • Verified
    Fernanda A.
    April, 2023

    After spending almost an hour looking...

    After spending almost an hour looking at and reading through all the different plants on the website, I finally decided on three fairly easy to care for plants. The website was easy to navigate with simple, yet clear instructions. Which is great for those us of who are novices. On arrival the plants were very carefully packaged and were beautiful. I would have given 5 stars had it not been for the Aloe Vera plant having already had a large section chopped off (photos will be added to this review). Even so, I would recommend this company to others and will use them again.

  • Verified
    Rees B.
    April, 2023

    4 Stars

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    Rina R.
    April, 2023

    5 Stars

  • Verified
    Renata D.
    April, 2023

    Very professional, the plants arrived in...

    Very professional, the plants arrived in less than 48 hours after ordering, the wrappings ensure that the plants do not move around inside the box, healthy plants with new shoots. All perfect.

  • Verified
    Charlie B.
    April, 2023

    beautiful healthy plants. came super quickly,...

    beautiful healthy plants. came super quickly, less then 2 days. very happy.

  • Verified
    Susan E.
    April, 2023

    Happy House Plant Arrived on time in good condition and…

    Arrived on time in good condition and well packaged, as it is replacing a similar plant which I had for 30years it has got a bit of catching up to do but I have high hopes Thank you

  • Verified
    S E.
    April, 2023

    Order didn't arrive on time...

    Order didn't arrive on time

  • Verified
    Helen E.
    April, 2023

    Beautiful plant arrived in perfect condition....

    Beautiful plant arrived in perfect condition.

  • Verified
    Alison R.
    April, 2023

    First rate service

    Plant arrived ahead of time in perfect condition. Packaged really well

  • Verified
    Dean B.
    April, 2023

    Amazing plant

    Amazing plant, in amazing condition when arrived and super speedy delivery

  • Verified
    Roger C.
    April, 2023

    I bought two hanging houseplants for...

    I bought two hanging houseplants for my wife - they arrived within two days! very surprised as the website said 4 days Great condition and all very happy!

  • Verified
    Liv S.
    April, 2023

    Very secure and good quality

    Plants came so secure and protected. They were also as expected size wise and very good quality. Will defo be ordering again soon

  • Verified
    Pauline B.
    April, 2023

    I was very disappointed with the...

    I was very disappointed with the plants and the amount of money I paid for them.i could've got the cheese plant for £10 and the ivy for £5 at any garden centre so not pleased at all

  • Verified
    Georgina M.
    April, 2023

    Lovely plants, well wrapped arrived healthy...

    Lovely plants, well wrapped arrived healthy and pretty

  • Verified
    Vic V.
    April, 2023

    Order arrive quickly and well packaged

    Order arrive quickly and well packaged. Plants were in good condition

  • Verified
    John S.
    March, 2023

    In spite of receiving the wrong...

    In spite of receiving the wrong plant at first, the customer service was fantastic. The problem was rectified and communication was great.

  • Verified
    Lana L.
    March, 2023

    Quick delivery and beautiful flowers.

    Quick delivery and beautiful flowers.

  • Verified
    Raju R.
    March, 2023

    Overall experience was fab ! Highly recommended

    Overall experience was fab !! Plants were delivered on time & in a good shape. It was packed really well & it shows that they do care about the plants. Highly recommended.

  • Verified
    Lauren M.
    March, 2023

    Plants came amazingly packaged, no damage...

    Plants came amazingly packaged, no damage happened at all during transport. I got an indoor rose and a snake plant cylindrica. The snake plant needed repotting almost immediately but otherwise no complaints

  • Verified
    Shona D.
    March, 2023

    I cannot leave a review at...

    I cannot leave a review at present as my delivery has not arrived!

  • Verified
    Sally P.
    March, 2023

    The black coral snake plant I...

    The black coral snake plant I ordered was shipped very quickly, the package arrived safely and the plant is in perfect condition, very good quality for the price, I’m really happy with this purchase.

  • Verified
    Brian D.
    March, 2023

    5 Stars

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    Bryony P.
    March, 2023

    5 Stars

  • Verified
    Deb R.
    March, 2023

    Great looking healthy plant

    Great looking healthy plant, well packaged. Very happy customer:)

  • Verified
    Roger H.
    March, 2023

    Plant arrived in great condition and...

    Plant arrived in great condition and very quickly, couldn’t be happier

  • Verified
    Sarah S.
    March, 2023

    Excellent service

    I placed my order on the weds and sent an email to ask if it could be shipped ASAP as it was a present.it arrived on the Thursday.excellent customer service and plant was wrapped nicely and fresh.very impressed

  • Verified
    Sam H.
    March, 2023

    5 Stars

  • Verified
    Dominic H.
    March, 2023

    The plant arrived in perfect condition

    The plant arrived in perfect condition, the packaging was the best of its sort when it comes to safeguarding its special new green friend. Thank you HousePlant staff for delivering my plant safely!

  • Verified
    Vanesa M.
    March, 2023

    SCAMMERRRS! Avoid!!!! I got this “pink...

    SCAMMERRRS! Avoid!!!! I got this “pink philodendron” and is in a horrible condition, is only worth it to go straight to the bin. The plant is hardly “standing, it’s crooked and there’s no “pink” in any of the leafs, what a rip off!

  • Verified
    Denitsa T.
    March, 2023

    Extremely unhappy with the plant I...

    Extremely unhappy with the plant I got. They agreed to accept the return after a week of chasing, by then all of the flowers on the plant started falling out.

  • Verified
    Janet J.
    March, 2023

    Prompt delivery

    Prompt delivery, plant in lovely condition, well packaged.

  • Verified
    Christine H.
    March, 2023

    Although the orchid was packaged very…

    Although the orchid was packaged very well, I have noticed the flowers are beginning to die off already. This was purchased for Mothers Day so disappointed.

  • Verified
    Shivank S.
    March, 2023

    I have ordered here a few...

    I have ordered here a few times as they seem to have orchids which you cant quite find anywhere else at times! Really good stock! I have had a few issues with the plants I have ordered. For example I ordered 3 mystery orchids and they were all phals and they didnt really make it through transport so each died within 1-3 days. A few days ago I ordered one of their jewel orchids which only had two parts growing rather than the 3/4 in the images they showed on their website. I am aware there must be a lot of variablity as I ordered an oncidium and this had sgnificantly more pseudobulbs than their images provided (well impressed!), so take that in mind when ordering from here. Very receptive customer service whenever I emailed them about my concerns, thus would recommend them and would buy again. Just be aware of the variability and that fragile plants may indeed get damaged like orchids at times.

  • Verified
    Steve D.
    February, 2023

    Incredible plants again

    Incredible plants again. Third order from Houseplant and the quality of the products and packaging is always top notch.

  • Verified
    Sheryl W.
    February, 2023

    Excellent products, arrived well packed and...

    Excellent products, arrived well packed and healthy, will go back for more!

  • Verified
    Nick H.
    February, 2023

    Excellent quality and very efficient delivery...

    Excellent quality and very efficient delivery

  • Verified
    Stephen S.
    February, 2023

    Nice plant

    Nice plant. Arrived in good time and in good condition. Would definitely use again!

  • Verified
    Nick W.
    February, 2023

    Bought three plants which arrived in...

    Bought three plants which arrived in tact and healthy!

  • Verified
    Hannah D.
    February, 2023

    Another great delivery! Plants in perfect...

    Another great delivery! Plants in perfect condition and loads of useful information about how to care for them on the website. Very carefully packed and look great in my house!

  • Verified
    Yvette B.
    February, 2023

    Arrived really quickly, well protected and...

    Arrived really quickly, well protected and in great condition- really looking forward to see what they become (hopefully I keep them alive long enough).

  • Verified
    Neil S.
    February, 2023

    The plant that I ordered arrived...

    The plant that I ordered arrived speedily, exactly when i was told it would. It was packed securely and arrived in perfect condition and it was an incredible specimen.

  • Verified
    Margaret V.
    February, 2023

    A great service for overseas customers...

    A great service for overseas customers to get plants delivered in excellent condition and on time with current delivery time all the way. My daughter was very impressed wth the packaging and the plant.

  • Verified
    Zanan R.
    February, 2023

    Pricey discounted plants

    Pricey discounted plants, however when I was unhappy with my Hawaii Palm, they replaced ot free of charge. Great customer service

  • Verified
    Stephanie C.
    February, 2023

    Plant arrived in good condition and...

    Plant arrived in good condition and well packaged and protected. All the packaging was recyclable as well. No complaints.

  • Verified
    Russ R.
    February, 2023

    Lovely plants

    Lovely plants, quick postage and delivery, highly recommended.

  • Verified
    Lesley J.
    February, 2023

    Amazingly prompt delivery, beautifully and carefully...

    Amazingly prompt delivery, beautifully and carefully packed and a faultlessly healthy plant🙂

  • Verified
    Antonio M.
    February, 2023

    The snake plant arrived just for...

    The snake plant arrived just for Valentine day so we call her Valentina: she is absolutely beautiful and is the center of all family attention.The service was fast and well packed. Thank you!

  • Verified
    Robert B.
    February, 2023

    I bought my wife two plants...

    I bought my wife two plants with heart shaped leaves as an early valentines present. She had fun removing the excellent wrapping material used to protect the plants. She loved her plants. They arrived in excellent condition and I was particularly impressed by the fact that the package contained a heat producing bag to protect the plants from frost during their journey to our home. They were good value for money and I will be buying plants from this company again.

  • Verified
    S W.
    February, 2023

    First order

    This was out first order, there was lots of choice and the plant arrived in perfect condition.

  • Verified
    Emma G.
    February, 2023

    Very healthy plants

    Plants arrived very quickly and were healthy and exactly as advertised. Excellent service and well worth the price.

  • Verified
    Marlene H.
    February, 2023

    Beautifully wrapped and boxed Sansevieria and...

    Beautifully wrapped and boxed Sansevieria and in great condition, delivered with care

  • Verified
    Theolyn J.
    February, 2023

    I couldn’t find this plant Cissus...

    I couldn’t find this plant Cissus Rhombifolia anywhere except here… and although it was a bit pricey I’m so happy I bought it … arrived quickly, really well packaged so in great condition… to get free delivery I ordered another plant too ‘Devil’s Ivy’ .. also a beautiful specimen. I would definitely order from this website again! One happy plant lover!

  • Verified
    Leah P.
    January, 2023

    Highly recommend! They've been my go-to...

    Highly recommend! They've been my go-to site for houseplants for the last year or so. Great selection, with deliveries always on time, well packaged and healthy, happy plants.

  • Verified
    Amelia M.
    January, 2023

    4 Stars

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    Carolyn H.
    January, 2023

    Quick and easy. Who would have...

    Quick and easy. Who would have thought I could purchase a potted pineapple for a gift in London. Delivered safe and sound. A memory of home back in Queensland, Australia. Thank you

  • Verified
    Jacci M.
    January, 2023

    Great plants in great condition, super...

    Great plants in great condition, super happy!

  • Verified
    Kristin B.
    January, 2023

    So happy with my box of...

    So happy with my box of beautiful baby plants... beautifully packaged

  • Verified
    Bingsu B.
    January, 2023

    Plants got here quick and were packaged…

    Plants got here quick and were packaged very securely.

  • Verified
    Chris W.
    January, 2023

    Beautiful plants in a very good...

    Beautiful plants in a very good condition. Arrived within the 2 hour window stated. A good service with a good product. I will definitely be using again.

  • Verified
    Joel B.
    January, 2023

    Incredibly efficient delivery

    Incredibly efficient delivery, packaged so securely and safely. Picture describes the plant well and it looks great!

  • Verified
    Kate C.
    January, 2023

    Superb

    My order arrived really promptly and the plant was in excellent condition. It was bought as a present and the recipient was delighted.

  • Verified
    Alison I.
    January, 2023

    Beautiful, healthy, robust plants,similar prices as...

    Beautiful, healthy, robust plants,similar prices as supermarkets, but so much better value for money. Prompt service, well protected with the packaging. I cannot recommend them high enough.

  • Verified
    Lorraine B.
    January, 2023

    Informative and easy to use website...

    Informative and easy to use website and brilliant selection of plants in various pot sizes. My plants were delivered promptly and cutely packaged using recyclable materials. I bought the teeny pots and I wasnt expecting much growth, but when they arrived, I was pleasantly surprised, they are gorgeous mini versions! This was my first purchase and I will definitely be ordering from you again very soon. Fantastic company.

  • Verified
    Amanda B.
    January, 2023

    My plants arrived promptly, packed well...

    My plants arrived promptly, packed well and in excellent condition. Really happy with them, and pleasantly surprised as I was a little hesitant when ordering as how they would fair in transit. 👍🏻

  • Verified
    Lorraine B.
    January, 2023

    Excellent choice of plants

    Excellent choice of plants each available in various pot sizes. Prompt delivery, each plant nicely wrapped in recyclable materials and safely packaged. Very impressed with my first purchase, I shall definitely be ordering from them again very soon, fantastic company.

  • Verified
    Alison A.
    January, 2023

    Bought a Christmas Cactus from Houseplant...

    Bought a Christmas Cactus from Houseplant and have to say it arrived quickly and in perfect condition. Even the fragile buds stayed on, so very impressed. At the end of the day, you pay for what you get. One very happy customer and will definitely buy from this company again, in the knowledge that I will get a great quality plant.

  • Verified
    Elain B.
    January, 2023

    Great plant, great company.

    Ordering was easy, delivery was on time and a 2 hour time slot. I ordered one plant which came with information on how to settle the little fella in. I'm not a plant keeper so this was very helpful. Plant came well packaged and no damage which was my worry. Would definitely shop at houseplant again

  • Verified
    Anita C.
    January, 2023

    Plants were very carefuuly packed and...

    Plants were very carefuuly packed and came in excellent condition. I've ordered from a couple of different sellers recently and these were by far the best. Quick delivery as well.

  • Verified
    Harri H.
    January, 2023

    Good selection of plants and pots,found…

    Good selection of plants and pots,found the pricing/sizing confusing to begin with!

  • Verified
    Caroline M.
    January, 2023

    Had great service. I ordered two...

    Had great service. I ordered two plants which were very safely wrapped up and arrived in a couple of days. I will use again and recommend

  • Verified
    Customer C.
    January, 2023

    The plant is lovely

    The plant is lovely, the packaging asures that it arrives in great conditions.

  • Verified
    Julio A.
    January, 2023

    Ordered 9 days ago to be...

    Ordered 9 days ago to be delivered in London. Still waiting. No replay to multiple emails. Terrible service, I do not recommend. Now going into 15 days with no delivery or refund. Every day they promise they will deliver the plants the following day, every day they reschedule.

  • Verified
    Martin B.
    January, 2023

    Plants delivery and condition

    The order wad executed well and received in good time, the one issue I have with my recent order is that the fern plant had half of the leaves twisted inwards as if they had neen crushed. I gave them a spray and caressed them back into shape, not sure how they would have been if delivery had taken longer.

  • Verified
    Michael B.
    December, 2022

    Ordered 3 plants here. Previous experiences...

    Ordered 3 plants here. Previous experiences have been excellent. 2 of the 3 ordered were in less than desirable condition. On one of them, all but one of the stems had broken off. It has since died. On another the plant took up absolutely no space in the pot at all. It’s as if they were out of stock of the size I requested so they put a baby one in a larger pot with extra soil. Such a shame.

  • Verified
    Claire M.
    December, 2022

    Lovely plants, well packaged, communication regarding...

    Lovely plants, well packaged, communication regarding delivery excellent (last minute Christmas + rm strikes had made it especially unpredictable) arrived sooner than expected. No issues. Website is easy to use. Thank you

  • Verified
    Maria R.
    December, 2022

    Excellent

    The order has been processed quickly and efficiently. The product did arrive as promised, before Christmas. Well packed with care and I have received in very good conditions.

  • Verified
    Yvonne W.
    December, 2022

    Lovely plants! Well packed and very...

    Lovely plants! Well packed and very fast delivery. Thank you my daughter loves them

  • Verified
    1053 1.
    December, 2022

    Excellent Service

    Thank you for the quick delivery of my order, received today. The plants are in excellent healthy condition. Packing to protect plants in transit exceptional, I will certainly buy from Houseplant uk again.

  • Verified
    Nicola S.
    December, 2022

    I placed an order very close to…

    I placed an order very close to Christmas while ongoing postal strikes were in full force, however, my beautiful Plants still arrived within 2 days. They Plants were so carefully packed for shipping and arrived safe and sound. The quality is amazing.

  • Verified
    Simon L.
    December, 2022

    Very Disappointed

    The plant arrived quickly, but was much smaller than anticipated. It only had 3 leaves and 2 of them are bent in two. I'm hoping that they will open. It's also slanting quite heavily to one side, which will only get worse. Very disappointed.

  • Verified
    Michael F.
    December, 2022

    Brilliant packaging, only 1leaf detached, delivered...

    Brilliant packaging, only 1leaf detached, delivered very quickly as promised, thank you HousePlant

  • Verified
    Declan B.
    December, 2022

    Plants arrived in perfect condition really...

    Plants arrived in perfect condition really well packaged and looking healthy!

  • Verified
    Sally S.
    December, 2022

    Ordering was easy and then it was…

    Ordering was easy and then it was delivered as a gift with ease. If only the rest of my Christmas shopping had been as joyus.

  • Verified
    Stuart S.
    December, 2022

    fantastick plant ,delivered exactly ,as i...

    fantastick plant ,delivered exactly ,as i wa tolt ,i would really recommend them and would definitely buy from them in the futcher , if i require anymore house plants

  • Verified
    Sarah O.
    December, 2022

    Lovely plants, arrived safe and healthy...

    Lovely plants, arrived safe and healthy 🌷

  • Verified
    Mr O.
    December, 2022

    My order arrived in perfect condition

    My order arrived before Christmas, as hoped, and was superbly packed, ensuring it was in perfect condition and hadn’t dried out in transit. A wonderful specimen that my daughter will cherish and which will bring her joy. Thank you - would recommend you highly.

  • Verified
    Helen P.
    December, 2022

    Found the plant I have been...

    Found the plant I have been looking for finally! Quick an easy ordering, Delivery was amazing it arrived 2 days later and the packaging was excellent. They wrapped my new baby up so she wouldn’t get damaged. Very good condition pink princess, healthy leaves and the pink is really coming through on some leaves. Thank you! I love it!

  • Verified
    Richard M.
    December, 2022

    Two out of three aint bad, i suppose!!

    I bought three plants, a crocodile fern, an Alocasia Portodora and an Alocasia Dragon Scale. The Dragon Scale began turning yellow and wilting the day after arrival. I contacted Houseplants.co.uk, who said it needed to acclimatise and gave me some instructions. While following these instructions, the plant got worse, as a number of leaves started to curl and go brown. Upon closer inspection, there were two rhizomes in a single pot and one of them was suffering from root rot. I am hoping i can save the good one, but i dont think i should have to deal with this so soon after purchasing the item. Clearly Houseplant.co.uk have lots of happy customers and so i can only conclude that i was unluckly. But, as the Dragon Scale was expensive, I wont be buying from them again.

  • Verified
    Laura E.
    November, 2022

    All plants in one place

    Amazingly quick service and all came nicely and individually packed plants , really happy.

  • Verified
    Joanna B.
    November, 2022

    Great service, quickly delivered, thanks 😊...

    Great service, quickly delivered, thanks 😊

  • Verified
    Marieke M.
    November, 2022

    Amazing plants, i am delighted with...

    Amazing plants, i am delighted with my purchase. The plants arrived looking healthy and in fabulous condition and extremely well packaged. Delivery was really quick from when I ordered. I have already got my eye on ordering some other rare orchids as a Christmas present.

  • Verified
    Michael B.
    November, 2022

    First class!

    Prompt delivery. Well packaged and great healthy plant.

  • Verified
    Mario S.
    November, 2022

    Excellent quality

    Excellent quality. Fast delivery. Well water and package. 5stars

  • Verified
    D G.
    November, 2022

    Perfect!

    The orchid I ordered was exactly as expected - healthy and beautiful. Very well packaged - both the outside and the inside packing. Very prompt service. Would definitely recommend and would use again.

  • Verified
    Kate M.
    November, 2022

    Excellent All Rounf

    Great communication, speedy delivery and the rose bushes were just perfect and really well packaged.

  • Verified
    Anna S.
    November, 2022

    Fast delivery, plants very well packaged....

    Fast delivery, plants very well packaged. Great customer service - accidentally ordered two of the same plant but was quickly resolved and I was refunded.

  • Verified
    Neal F.
    November, 2022

    I bought a trailing monkey mask...

    I bought a trailing monkey mask plant which was really hard to find and houseplant were the only one I could find. Good fair price came as described and looked however a little tatty leaf wise it was superbly packed so I don't think it happened then or in transit. Upon further inspection the leaves of this plant are so thin and delicate I can understand why some were tatty. I would use this shop again. Bravo

  • Verified
    Zoe Z.
    November, 2022

    Always reliable

    Always reliable, and products are always perfect. I have ordered from here a few times now.

  • Verified
    Debbie O.
    November, 2022

    First time using House Plant services....

    First time using House Plant services. Very pleased with the quality of plants which all arrived packaged safely. All plants looking very healthy and were as described on the website. Would definitely use again.

  • Verified
    Sharon R.
    November, 2022

    Got everything I was looking for...

    Got everything I was looking for . I ordered a Venus flytrap and a string of peals plant , along with a plant pot . I was so impressed with how well the plants were packaged and delivered. They arrived very quickly too . They were nice plants . Also came with instructions on how to keep them . Will definitely order again .

  • Verified
    Martin M.
    November, 2022

    Great plant

    Great plant, great prices and fast delivery Will be using again

  • Verified
    Rebecca C.
    October, 2022

    A pleasure from start to finish....

    A pleasure from start to finish. Beautiful plants which come perfectly with packaged. I’m in love with this place

  • Verified
    Georgia G.
    October, 2022

    Excellent customer service

    Excellent customer service. My order arrived quickly and all plants were wrapped well and in good condition however two were the wrong size. I emailed with photos and the issue was sorted without fuss. Really good thank you.

  • Verified
    Joy C.
    October, 2022

    Very nice website, easy to use....

    Very nice website, easy to use. The plants I received were in excellent condition, and very well packaged. My order came swiftly and I will definitely buy from them again. Highly recommend this site.

  • Verified
    Kaylea D.
    October, 2022

    My Venus fly traps arrived well...

    My Venus fly traps arrived well packaged and have clearly been loved deeply. Quick delivery and great prices. Have already filled another basket ready for my next plant fix 😍

  • Verified
    Mark F.
    October, 2022

    Got 4 plants-came on time-all wrapped...

    Got 4 plants-came on time-all wrapped and boxed well so no damage..plants are all good-cant ask for more-will be ordering more soon...

  • Verified
    Oliver L.
    October, 2022

    After my first order was wrongly...

    After my first order was wrongly delivered by the courier, Charles @ Houseplant.co.uk could not have been more helpful in arranging a replacement order. Excellent customer service and quick responses. Great selection on the website, easy to use through shopping and checkout. Quick delivery and healthy plant quality on arrival.

  • Verified
    Ladislav S.
    October, 2022

    Plants in perfect health and arrived...

    Plants in perfect health and arrived really fast, thank you Houseplant.co.uk

  • Verified
    Reka R.
    October, 2022

    Beautiful plants

    Beautiful plants, fast delivery. Very satisfied with my purchase.

  • Verified
    Hannah B.
    October, 2022

    Great delivery, fast and kept informed....

    Great delivery, fast and kept informed. 2 of 3 plants ordered were ok but the other arrived shriveled and has not yet recovered (although I remain hopeful!)

  • Verified
    Daniel R.
    October, 2022

    i like the packaging

    i like he packaging. Delivered to me safe and healthy plants

  • Verified
    Caroline A.
    September, 2022

    Excellent search function and a huge...

    Excellent search function and a huge choice of plants, payment very quick as well as extremely competitive prices and no fuss along with keeping you informed all the way about delivery. Plants I received were in perfect condition and beautiful!! Definitely recommend this company and I will be buying more in the future - keep it up fab company!!!

  • Verified
    Martin R.
    September, 2022

    The plants arrived really well packed…

    The plants arrived really well packed and in great condition. Just like my previous delivery.

  • Verified
    Melvin F.
    September, 2022

    Thankyou for the way the plants...

    Thankyou for the way the plants were packaged and delivered. Unwrapped when they arrived and they were in perfect condition. Will definitely be using you again Thankyou.

  • Verified
    Ewan M.
    September, 2022

    Poor delivery service

    Poor delivery service. Forced to pay 5 pound for express delivery which then failed to deliver on the first two attempts despite someone being in the house. Other than that, nice plants and good value.

  • Verified
    Jo O.
    September, 2022

    Very fast delivery. Very well wrapped...

    Very fast delivery. Very well wrapped and brown paper a lovely touch. The plant also was safely & securely wrapped. Really happy with my purchase & would definitely recommend.

  • Verified
    James C.
    September, 2022

    5 Stars

  • Verified
    Jennifer R.
    September, 2022

    Lovely plants very pleased with them,...

    Lovely plants very pleased with them, will be definitely buying some more

  • Verified
    Conner D.
    September, 2022

    They were very kind, I didn't...

    They were very kind, I didn't notice the pot until after I bought the plant, I got it for my girlfriend, and asked to add the pot to my order, and I wasn't able to so they were very kind and gave me a code to use so it would save more like buying them together, and the plant came. She loves the sunflower dwarf and red pot. Thank you!

  • Verified
    Remeline M.
    August, 2022

    I was so excited when my...

    I was so excited when my plants when the plants arrived. It was well packaged and delivered on time. The plants are beautiful and health. There are small part of the leaves that are dried/damaged but I think it was expected. I am so delighted with them. I just hope and pray that I can keep them alive. I will recommend this website with my friends.

  • Verified
    Graham H.
    August, 2022

    Houseplant.co.uk have a fantastic and varied...

    Houseplant.co.uk have a fantastic and varied array of plants. There was so much choice and size of plant. In addition to this their information about the plants and how to care for them was fabulous. I’m definitely buying f from them again when I’m trouble with the wife

  • Verified
    Emma L.
    August, 2022

    5 Stars

  • Verified
    Elvis B.
    August, 2022

    5 Stars

  • Verified
    Helen K.
    August, 2022

    Really lovely plants, easy and informative...

    Really lovely plants, easy and informative website and swift delivery. Would use again and recommend

  • Verified
    Alan W.
    August, 2022

    What a beautiful orchid. I'm absolutely...

    What a beautiful orchid. I'm absolutely happy thank you very much.

  • Verified
    Helen J.
    August, 2022

    Fast delivery, well packaged and nice...

    Fast delivery, well packaged and nice healthy plants, thank you!

  • Verified
    Samantha W.
    August, 2022

    Very quick delivery and brilliant packaging,...

    Very quick delivery and brilliant packaging, would definitely purchase from again.

  • Verified
    Penny L.
    August, 2022

    Chose my plants from an extensive...

    Chose my plants from an extensive collection. Ordering and payment was easy. Recieved my plants a few days later in lovely condition. The handy leaflet was informative. My plants are settling in nicely despite the heat!!!

  • Verified
    Andrew L.
    August, 2022

    Lovely, large and healthy plants delivered...

    Lovely, large and healthy plants delivered in plenty of time. I will certainly buy houseplants from here again. Many thanks

  • Verified
    Hannah O.
    July, 2022

    5 Stars

  • Verified
    Mary D.
    July, 2022

    I ordered a rare succulent plant...

    I ordered a rare succulent plant for £28 that withered up and died two days after arriving, even though I followed all directions. I contacted Houseplant.co.uk twice to see if they would replace or compensate me in some way, and received radio silence. Really disappointed both in plant quality and customer service. I would look elsewhere for your houseplant needs.

  • Verified
    Laura P.
    July, 2022

    Lovely healthy plant, delivery as advised,...

    Lovely healthy plant, delivery as advised, great communication will definitely use again!

  • Verified
    Alice M.
    July, 2022

    Delivery on time and efficient. The...

    Delivery on time and efficient. The plant itself is beautiful and so healthy. Will definitely be ordering again! Much better quality than at my local garden centre and better priced too

  • Verified
    Dorothy S.
    July, 2022

    Quick delivery and expertly packed. Would...

    Quick delivery and expertly packed. Would certainly use again.

  • Verified
    Jane S.
    July, 2022

    The plants I received were exactly...

    The plants I received were exactly as described! An excellent buy, beautiful healthy plants, really well packaged. Thank you